it’s great
always use
Mr Cannon
Quality product at good prices and delivered on time ! Site easy to use too!
App is annoying
The interface has repeatedly changed the delivery address I’ve picked to a previous residence, resulting in me having to travel across the city to grab my parcels
Fix the list names please
For a while now the save to list names are gibberish. It seems only the first 10 names stays. It’s very frustrating when I want to add an item to a list but I can’t see the name.
Delivery not accurate.
Amazon is usually really good when it comes to prime and deliveries. But recently I received some horrible customer service. I had ordered something with prime on Saturday evening and it said it would be delivered Monday. It’s not next day delivery, but it was still acceptable enough. I then contacted customer service on Monday as nothing arrived and they told me it had been delayed and that it would be delivered on Tuesday instead. And the first chat agent said that he had contacted them to deliver it on Monday anyway and I said thank you and ended the conversation. I then still didn’t receive anything, so I contacted customer service again and they said that the previous agent was incorrect and therefore had lied to me about changing the delivery and they gave me a £5.67 gift card as I asked for compensation for the inconvenience. I then ask them will my order still come and they said yes it should still be coming on Tuesday. I then open my email and I have an email saying it is coming today anyway? And then I open the app to double check and it has AGAIN moved back by a day and now says it is arriving on Wednesday. So I, again, contact customer services about this and they just say it’s arriving on Wednesday now and they are just clueless and don’t know how anything about anything. They dont knom much different to what you can already see on the app/tracking. They were not helpful at all and the tracking keeps getting pushed back more and more. I will leave it and see when it arrives, it will probably arrive way past when I need it, so most likely I will have to cancel the order. Absolutely ridiculous.
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Why can’t I see a review I posted as it wasn’t 5 star
Checking to see if you don’t post recent reviews only the positive ones
I’ll
Just keep posting until I see it
I’ll
Just keep posting until I see it
Excellent
So easy
Full of bugs
The app is slow and buggy and regularly freezes on an iPhone 17. The yellow show results button at the bottom is now hidden and you have to turn the phone horizontal and then portrait to get it to show. There is too much white areas everywhere, with no dark mode and the new coloured sections at the top make the app look cheap.
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Silent notifications
Still no sound or vibration for notifications. This has been an issue for while. Surely Amazon has the capability to fix this?
Terrible update
Since this update I have lost all of my order history and current orders!!!
annoying UI
Second time within one week I accidentally tapped Report on my I phone after reading a review. They placed Report label just beside translate or below the bottom of each review and it doesn’t even ask you to confirm - it immediately sends report. Very bad design choice.
Does not have Kitty mania as said on zuru
Meow, please fix.
Not working link click here, age restriction
I can’t buy cutlery set and kitchen knifes. The app has restrictions but at the same time not giving me any chance to buy it, the link click here is not working
Unable to buy ,advised to shop elsewhere
Was unable to buy a razor today without a valid credit card .I never owned a credit card in my life.costumer service advised to shop on high street
Dark mode
Need dark mode
Nid Spillane
is very good
Woeful customer service
Absolutely terrible service. Pay for prime buy goods clearly advertised with next day delivery and then once paid for immediately that date changes. Terrible condescending customer service with absolutely no customer care training whatsoever to help. Disappointing. Other online shops are available where goods are much cheaper and delivery is as advertised.
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Damage in transit
No way to report damage by the delivery company in subscribe and save, very frustrating and very poor from Amazon surely they need to know!
Great but not easy to change addresses when on holiday
As my title suggests. I found it an inconvenience to change addresses and unfortunately placed an order delivered to home so had to immediately cancel and reorder to the destination I wanted. It’s not difficult to change / add an address but when in a different county to your home maybe a double check on delivery address would be a better option.
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Updated app looks awful
Latest update looks like its been hacked by a half blind child with a box of crayons. Far too brash and too vivid for the UK