Great experience!
Extremely Poor Experience with Amber Student
They do not respond to calls or messages, and when you are actually facing an issue or need urgent assistance regarding your accommodation, there is very little to no help available. Despite repeatedly trying to contact them, getting a proper response or resolution has been extremely difficult.
For students moving to a new country, accommodation is a very serious matter, and you expect the company handling your booking to be available when you need them. Unfortunately, my experience has been the complete opposite.
I would strongly advise students to think carefully before paying any fees and to make sure they understand the level of support they can realistically expect after payment.
Overall, one of the worst customer-service experiences I have had.
Horrible experience, don’t recommend
+GETMARRIEDANDGIVEBIRTHTOFIVEKIDS+
Amazing! Totally recommend
Easy to use app
Good accommodation
Affordable and convenient rooms by amber
Amazing experience, totally recommend!
Excellent booking app for students
Amber accommodation
Excellent app
Scam-like Experience – Lost £900
When I reported these issues, Amber offered no real support or accountability. Instead, they allowed the landlord to keep my deposit despite the property being unfit for basic living. This feels like exploitation of students and tenants who trust their platform.
Amber markets itself as a reliable housing solution, but my experience shows otherwise. If you value your money and your safety, I strongly advise avoiding Amber Accommodation at all costs.
Not helpful at all
Response from developer
Hi, Your feedback is crucial to us, and we take such matters very seriously. Could you please reach out to us at contact@amberstudent.com with the details of your booking? Once we receive the necessary information, we will investigate the issue promptly and resolve it to the best of our ability. We apologize for any frustration this has caused and appreciate your patience as we address this matter. Best Regards, amberstudent.com
Good!
Review
Horrible don’t even think about using it.
Despite initial promises from customer service that they would assist me in finding suitable alternative accommodation, I was ultimately ignored and left without any support. They stopped responding altogether, effectively ghosting me during a critical time when I needed help the most. Although the refund process was eventually initiated, the delays and uncertainty have caused immense anxiety and put my education at risk.
Amber Student’s handling of this situation was unprofessional and deeply disappointing. Their failure to uphold basic standards of communication and customer care makes them unreliable, especially for students who depend on secure housing. I strongly advise prospective renters to think twice before trusting Amber Student with their accommodation needs.
Response from developer
Hi, Your feedback is crucial to us, and we take such matters very seriously. Could you please reach out to us at contact@amberstudent.com with the details of your booking? Once we receive the necessary information, we will investigate the issue promptly and resolve it to the best of our ability. We apologize for any frustration this has caused and appreciate your patience as we address this matter. Best Regards, amberstudent.com

