Amber Reviews: Is It Legit?

Amber: Student Housing & Apt
Amber: Student Housing & Apt
Amber Internet Solutions Private Limited

Customer Experience

Positive experience89.2% of reviews
Neutral0.0% of reviews
Negative experience10.8% of reviews

~ Based on 130 written reviews from the US App Store.

What users say about Amber

Is Amber Safe?

Amber: Student Housing & Apt appears safe based on user ratings. AppsHunter Safety Score for Amber is 88/100.

This assessment is based on 62 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
3.2% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 62 App Store ratings for Amber.

Is Amber Legit?

Amber: Student Housing & Apt appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Amber is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great experience!

Great and quick customer service. Very helpful and communicative. Secured great, clean housing that is extremely affordable relatively.

Extremely Poor Experience with Amber Student

My experience with Amber Student has been extremely disappointing. Once you pay the Amber fees, their level of support and responsiveness seems to completely disappear.

They do not respond to calls or messages, and when you are actually facing an issue or need urgent assistance regarding your accommodation, there is very little to no help available. Despite repeatedly trying to contact them, getting a proper response or resolution has been extremely difficult.

For students moving to a new country, accommodation is a very serious matter, and you expect the company handling your booking to be available when you need them. Unfortunately, my experience has been the complete opposite.

I would strongly advise students to think carefully before paying any fees and to make sure they understand the level of support they can realistically expect after payment.

Overall, one of the worst customer-service experiences I have had.
Show more

Horrible experience, don’t recommend

Awful experience, they changed me saying that it’s holding fee and then gosted me for weeks and also sold my phone number to scammers and I’ve been receiving scam calls ever since and when I tried reaching them to them for help or at least a cash back that they themselves had promised I all I received was silence so yeah i don’t recommend this app it horrible and really bad they only take your money that’s all
Show more

+GETMARRIEDANDGIVEBIRTHTOFIVEKIDS+

+GETMARRIEDANDGIVEBIRTHTOFIVEKIDS+

Amazing! Totally recommend

Good experience, reliable listings, and friendly support.

Easy to use app

Easy process, clear pricing and no hidden fees.

Good accommodation

Amber platform gives me confidence in booking

Affordable and convenient rooms by amber

Affordable rooms with clear details provided.

Amazing experience, totally recommend!

Great experience finding student accommodation.

Excellent booking app for students

Lots of affordable student apartments.

Amber accommodation

The listings were affordable and clear.

Excellent app

This app is for students who are looking for good accommodations. This app is very useful for international students too!. Share this app for your fellow friends who are looking forward to study abroad 💖

Scam-like Experience – Lost £900

Amber Accommodation is completely unreliable and untrustworthy. I lost £900 of my deposit on a house that was not even safe to live in. The property had no locks, no proper facilities, and was in terrible condition.

When I reported these issues, Amber offered no real support or accountability. Instead, they allowed the landlord to keep my deposit despite the property being unfit for basic living. This feels like exploitation of students and tenants who trust their platform.

Amber markets itself as a reliable housing solution, but my experience shows otherwise. If you value your money and your safety, I strongly advise avoiding Amber Accommodation at all costs.
Show more

Not helpful at all

Every question and issue I needed help with was just pretended to be acknowledged then ignored. They only acted like they were gonna help so I could rate the interaction positive as apparently ‘that will motivate them to be better’. They then proceeded to act like they weren’t gonna help even thought the chat literally saves and even if it didn’t I have screenshots. Their website also allows custom mobile in dates which some of the actual accommodations don’t allow so it was a whole mess. I recommend finding a different agency.
Show more

Response from developer

Hi, Your feedback is crucial to us, and we take such matters very seriously. Could you please reach out to us at contact@amberstudent.com with the details of your booking? Once we receive the necessary information, we will investigate the issue promptly and resolve it to the best of our ability. We apologize for any frustration this has caused and appreciate your patience as we address this matter. Best Regards, amberstudent.com

Good!

Good experience overall, but wish there were more photos of each property.

Review

Found exactly what I wanted in under 10 minutes

Horrible don’t even think about using it.

My experience with Amber Student has been nothing short of a nightmare. After paying a holding fee for accommodation near City of Glasgow College, I was devastated to discover that my room had been given to someone else, without any notification or explanation. This complete lack of communication forced me into an urgent and stressful search for affordable housing just weeks before term began.

Despite initial promises from customer service that they would assist me in finding suitable alternative accommodation, I was ultimately ignored and left without any support. They stopped responding altogether, effectively ghosting me during a critical time when I needed help the most. Although the refund process was eventually initiated, the delays and uncertainty have caused immense anxiety and put my education at risk.

Amber Student’s handling of this situation was unprofessional and deeply disappointing. Their failure to uphold basic standards of communication and customer care makes them unreliable, especially for students who depend on secure housing. I strongly advise prospective renters to think twice before trusting Amber Student with their accommodation needs.
Show more

Response from developer

Hi, Your feedback is crucial to us, and we take such matters very seriously. Could you please reach out to us at contact@amberstudent.com with the details of your booking? Once we receive the necessary information, we will investigate the issue promptly and resolve it to the best of our ability. We apologize for any frustration this has caused and appreciate your patience as we address this matter. Best Regards, amberstudent.com

Best experience

The search filters go crazy. Sorted by rent, private bath, even gym access. Loved it.

5 Rating

Found exactly what I was looking for without wasting time. Clean interface and very student-friendly.

⭐️⭐️⭐️⭐️⭐️

This app helped me lock down Adelaide student accommodation in no time. The options are legit, affordable, and well-reviewed. Everything is straightforward and stress-free. Great experience using Amber so far!