Need face recognization
Loved the way the content was presented
Excellent format for learning
Customer Service and Tech Support teams responded immediately when I had a concern- Absolutely amazing people to deal with!
Found another flaw
Response from developer
Thanks for providing feedback and allow me to help clarify why you may be experiencing certain things on your end. All of our courses are ARELLO certified, which is the highest standard for distance education in the country. As part of that certification, we're required to have an automatic logout mechanism if there is inactivity. There is a prompt at the 8-minute mark and then the mechanism is triggered at the 10-minute mark. If your logout is not due to the automatic compliance requirement, then you may be using an earlier version of this app; this is the most common reason. If so, then you are not linked to the current database and logout will occur until you download the most recent version of the app. With respect to security questions, there is a compliance requirement to verify a student's identity throughout the course to ensure that the person taking the class is the actual person that signed up. To achieve this, you created 3 security questions / answers (case and space sensitive) at sign up that are asked after lessons 2, 5 and 8 respectively. Again, this meets ARELLO's student identity verification requirement. In terms of recording your completions at the end of a lesson, you must let the video / audio completely finish and then wait a couple of moments for the green check mark to appear. If you click away before the green check mark appears, then your completion is not recorded. Overall, updating the app to the most recent version and understanding the compliance requirement built into the system hopefully helps to address your concerns. We have customer service agents, live chat representatives and several people ready and willing to help. Also, if there are any issues with the app that are code-related, then our dev team is able to quickly resolve. During that resolution process, you can continue to complete your courses through the Ambiview website, and our customer service agents will ensure that you do not have to repeat any lessons that you've already listened to by advancing you to where you need to be. We are in your corner and have you covered! Please feel free to reach out with any questions and hopefully this helps to provide clarity and understanding.