Trash
Worst camera cloud app ever, unusable, so done with Amcrest
Repeated login issues
I have had this for several months with two cameras but have decided to toss the cameras and buy some different brand. Repeat login issues prevent access and took over a day each time. I should have listened to reviews.
So bad it’s unusable
This is hands down the most dysfunctional, poorly designed software I have ever had the misfortune of using. Calling it “unfinished” would be generous — it feels completely broken. Maybe 5% of the features work consistently, and even that’s unreliable. It’s genuinely baffling that this app was approved for release.
Every single year they roll out a brand-new app instead of fixing the disaster they already created — and somehow each new version is even worse than the last. I now have five separate apps installed, each one barely capable of performing a single basic task. None of them are polished, stable, or properly supported. They don’t improve their software — they abandon it and replace it with something even more unusable.
The desktop software is just as clumsy and frustrating. It feels outdated, unstable, and carelessly built. What makes this even more infuriating is that the hardware itself is actually solid — but the software completely ruins the experience. The disconnect between the quality of the hardware and the incompetence of the software is staggering.
At this point, the company needs a complete reset of its software strategy and leadership. The current approach is chaotic, unprofessional, and actively damaging their reputation. This isn’t just bad — it’s an absolute embarrassment.
Every single year they roll out a brand-new app instead of fixing the disaster they already created — and somehow each new version is even worse than the last. I now have five separate apps installed, each one barely capable of performing a single basic task. None of them are polished, stable, or properly supported. They don’t improve their software — they abandon it and replace it with something even more unusable.
The desktop software is just as clumsy and frustrating. It feels outdated, unstable, and carelessly built. What makes this even more infuriating is that the hardware itself is actually solid — but the software completely ruins the experience. The disconnect between the quality of the hardware and the incompetence of the software is staggering.
At this point, the company needs a complete reset of its software strategy and leadership. The current approach is chaotic, unprofessional, and actively damaging their reputation. This isn’t just bad — it’s an absolute embarrassment.
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The notifications
The amount of useless notifications on the databases is ridiculous that’s all
Cameras Vanished
How can this be? I have had 2 cameras for years configured and paying for cloud storage. Latency has continued to get worse and worse but they have worked.
Today I open the app and it says “ looks like you don’t have any cameras”??!!
To add, I have climb a ladder, then string a 30-40 foot physical cable to each mounted wireless camera??!!
Why is there no option to add wireless cameras to a cloud account without a cable????
Today I open the app and it says “ looks like you don’t have any cameras”??!!
To add, I have climb a ladder, then string a 30-40 foot physical cable to each mounted wireless camera??!!
Why is there no option to add wireless cameras to a cloud account without a cable????
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No video’s recorded
App says motion detected but no video recorded.
porqueria
donde esta el link para pagar el servicio de esta porqueria??? venden servicio en la nube y no encuentro donde pagar
Will not connect to WiFi
I have input everything correctly and have been working on this stupid thing for over an hour. It absolutely will not connect to our WiFi. Would not recommend the app or any amcrest products!
Junk
Will not record to SD card and the app is confusing
Nube
No tiene buena recepción
Great camera
Easy to set up, very high resolution picture and great performance in the app, no streaming latency at all.
Problem
I have one Amcrest camera but it does not let me add other ones…
My phone App tells mi I am saturated and can not add another camera
WHY..????
Thanks for getting back to me
JJD
My phone App tells mi I am saturated and can not add another camera
WHY..????
Thanks for getting back to me
JJD
Could use some UI update and Latency
I recently purchased this product not long ago. I’m a bit surprised, UI definitely needs to be modernized/updated, but it’s giving me “why fix it something that’s already working”. Latency is almost an issue for me, given the fact from my Router’s latency between my switch and camera 5-11ms. Other wise this product does work, I mean it’s just that, it needs more functionality. Features that can be done in the background. Other wise I’m pretty satisfied with everything. Not the top of the line, but it’s decent.
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Amcrest View pro camera
The camera this has given me a headache. I have called technical support several times and the issue has not been resolved. I was told that they were going to call me back and they never did. I can not see my recordings.
Health Check issue
For quite some time now I have been getting numerous notifications that the health check on my camera has failed followed by notifications that it has passed minutes later. But if I check live view right away, it comes up fine. This issue has gotten much worse lately. Very annoying!
Extremely bad app
Always shuts down suddenly out of no reason. How can people develop such awful app? So bad!!!!
Great Cloud Support
As a 80 year old novice, the CLOUD support team was just awesome. They walked me through selecting options to clear up issues with the initial camera settings in my local environment. What patience they had! Was just great working with a great team!
OldMan OUT
OldMan OUT
Amcrest Cloud is horrible!
I’ve been trying to use this app to view the cams on an Alexa or Google display and neither work. The app in my IOS device never works. I run the test and the connection and user name and password works but the connection to the camera always fails. I’m using 3 different 8MP cameras and I can’t view any of them. The cameras with an NVR work great!
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Really bad
No way to set up a NVR or DVR
Weak!!
This is the 5th amcrest camera i have purchased. They all were very difficult yo set up. Software needs much work. Would not recommend
