Ameren Mobile

Ameren Mobile

by Ameren Corporation

13K ratings
142 reviews
Free

Details

  • Released
  • Updated
  • July 10, 2014
  • September 25, 2026

Features

Ameren Mobile screenshot #1 for iPhone
Ameren Mobile screenshot #2 for iPhone
Ameren Mobile screenshot #3 for iPhone
Ameren Mobile screenshot #4 for iPhone
Ameren Mobile screenshot #5 for iPhone
Ameren Mobile screenshot #6 for iPhone
Ameren Mobile screenshot #7 for iPhone
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About

Manage your utility account on the go. View bills, make payments, and report or track power outages. Stay informed and in control of your account securely and conveniently.

✓View bills
✓Make payments
✓Report outages
✓Check outage status
✓Update payment method
✓Manage profile information
✓Contact customer service
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What users say

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What's New in Ameren Mobile

10.4.0

September 25, 2026

Welcome to version 10.4.0! What's New? This version includes a handful of small enhancements and bug fixes.

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User reviews

Useless

Can’t even use the app. I log in and instantly wants me to log in again. Or it logs me out automatically and closes. Useless.

Bill

My bill is to high for me to live in a town house
My air is always on 73
I’m never at home and my February usage was way more then now and yet my bill is still higher. I’m disabled and yall robbing me.

Terrible App

Every single time I log in, I get asked if I want to set up Face ID and then the app logs me out before I can do anything. This has happened for years and makes this app ENTIRELY useless.

Sucks

My smart meter was hacked twice this year so far and now for the past couple weeks the app says “Oops! Daily usage data is unavailable.” Ameren installed a new meter and reversed the charges and I couldn’t see daily usage for over a month. It worked for about a week now it’s always unavailable.

Every few days the app made me have to go through setting up a finger print again too, which sucks. Never had problem with any other app and biometrics.

Other than that, it’s swell when it works. Don’t know why it takes Ameren a couple days to push out everyone’s meter reading when they collect it daily and every 15 minutes. The smart pricing is a sham too. I had it for about a year and what a rip. And why didn’t Illinois approve plug in solar like other states. Friggin’ monopolies are psychopaths. Data centers moving in and raising rates for everyone else bc of s&d, yet the state and electric union don’t pass plug in solar. Another reason to gtf out of Illi!
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Logs off immediately

I’ve uninstalled and reinstalled this app and every time I try to log in to my account it immediately logs me back out before I can see anything. I can’t even set up Face ID before it just start logging me out.

User experience

🐞

Reported Bugs

4 issues

Immediate logout after login

Bug

Face ID/biometric login not working consistently

Bug

Inability to access account information

Bug

Payment processing errors

Bug
✨

Requested Features

4 requests

Ability to view detailed energy usage data

Feature

Option to pay with credit/debit cards

Feature

Improved outage reporting and restoration updates

Feature

More customization options

Feature

FAQ

What can I do with the Ameren Mobile app?

The Ameren Mobile app allows you to manage your Ameren utility account from anywhere. You can view your bills, make payments, update your payment methods, and change your profile information. It also provides the ability to report power outages and check their status.

Is the Ameren Mobile app free to use?

Yes, the Ameren Mobile app is completely free to download and use. It offers a secure and convenient way to manage your Ameren account without any associated costs.

How do I report an outage using the app?

You can easily report a power outage directly through the Ameren Mobile app. The app provides a straightforward process to submit an outage report and also allows you to check the status of existing outages in your area.

Can I pay my bill through the app?

Yes, bill payment is a core feature of the Ameren Mobile app. You can view your current bill and make payments conveniently. You can also update your payment method within the app for future transactions.