Useless
Can’t even use the app. I log in and instantly wants me to log in again. Or it logs me out automatically and closes. Useless.
Bill
My bill is to high for me to live in a town house
My air is always on 73
I’m never at home and my February usage was way more then now and yet my bill is still higher. I’m disabled and yall robbing me.
My air is always on 73
I’m never at home and my February usage was way more then now and yet my bill is still higher. I’m disabled and yall robbing me.
Terrible App
Every single time I log in, I get asked if I want to set up Face ID and then the app logs me out before I can do anything. This has happened for years and makes this app ENTIRELY useless.
Sucks
My smart meter was hacked twice this year so far and now for the past couple weeks the app says “Oops! Daily usage data is unavailable.” Ameren installed a new meter and reversed the charges and I couldn’t see daily usage for over a month. It worked for about a week now it’s always unavailable.
Every few days the app made me have to go through setting up a finger print again too, which sucks. Never had problem with any other app and biometrics.
Other than that, it’s swell when it works. Don’t know why it takes Ameren a couple days to push out everyone’s meter reading when they collect it daily and every 15 minutes. The smart pricing is a sham too. I had it for about a year and what a rip. And why didn’t Illinois approve plug in solar like other states. Friggin’ monopolies are psychopaths. Data centers moving in and raising rates for everyone else bc of s&d, yet the state and electric union don’t pass plug in solar. Another reason to gtf out of Illi!
Every few days the app made me have to go through setting up a finger print again too, which sucks. Never had problem with any other app and biometrics.
Other than that, it’s swell when it works. Don’t know why it takes Ameren a couple days to push out everyone’s meter reading when they collect it daily and every 15 minutes. The smart pricing is a sham too. I had it for about a year and what a rip. And why didn’t Illinois approve plug in solar like other states. Friggin’ monopolies are psychopaths. Data centers moving in and raising rates for everyone else bc of s&d, yet the state and electric union don’t pass plug in solar. Another reason to gtf out of Illi!
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Logs off immediately
I’ve uninstalled and reinstalled this app and every time I try to log in to my account it immediately logs me back out before I can see anything. I can’t even set up Face ID before it just start logging me out.
Ameren kills the American dream
Crooked monopoly with rates that change to grow at peak usage times leaving customers with an absurd bill. They make sure it doesn’t matter if you have solar panels lining your roof or if you’re a part of one of their lousy programs. Ameren will make sure they do what it takes to charge customers the most obtuse amount without a choice.
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White screen of Death
App updated today 7/24/26. Still doesn’t work. Won’t load on updated iphone 14. Hasn’t worked in 2 years. Ameren still don’t care.
App is always down
I moved out into my first apartment on my own. First 3 days of me trying to get into Ameren was completely unavailable on app and online. Today I went to see my Usage and that part is unnaccessible. I cannot view how much I’m using. Everyday has been an issue using this app.
Horrible
Log in 20 million times and loads so slow.
App doesn’t work
This app is terrible anytime you login it spins logs you in and then it says your session has expired immediately after signing in. It just loops and loop like a never ending cycle. I now have to login via safari don’t waste your time downloading this app doesn’t do anything.
Do not recommend.
If I could give zero stars, I would. Glitches don’t even allow you to view your bill. Please fix this, Ameren!
Useless
You cannot login. Immediately after login the app logs you back out. No matter how many times you uninstall it continues to crash.
Please fix
My screen is just showing up all white, can’t see anything
Please just fix the app or take it down
See above
Garbage
App hasn’t worked for me in months. Please push an update that will allow this app to work again. Always messing with a good thing.
Can’t access account. Ameren won’t resolve.
I just have to result using quick pay from the email link because Ameren won’t fix my account. Very disappointing very disappointing.
Worked great until..
I thought this was a good app for tracking my usage and billing history. Used for 2 years and up until 11/1/25, worked fine. Just a white screen now. Needs update.
i phone
chico9560
Started off good then white screen upon opening app and stays at that screen.
Haven’t been able to fully open and access the app for almost 2 years now. I’ve done everything in my power to fix the issue. Via what google recommended. Support hasn’t been useful either. SOS
Garbage.
Ameren rakes in billions, and only raises rates… you would think their app would function for more than a month without needing to be updated. It won’t keep me signed in, is clunky and time consuming.
