Check deposit process needs improvement
App is great except it doesn’t capture my checks for deposit automatically. Otherwise very useful.
Almost great app
App is great except it doesn’t capture my checks for deposit automatically. Otherwise very useful.
Age Old Customer - have been with American Bank for over 25 or more years...Super service!!
Have been with American Bank for well over 20 years and I don't have the command of enough adjectives to adequately praise them!!👍
Why no update to fix face id??? A year!!
Update- now over a year and still no fix for a major bug they’ve known about for ages. I deleted this app because it’s useless until they fix face ID. Clearly it’s NEVER going to be fixed. Might be time to find a new bank that keeps their tech updated. What else isn’t kept up with them? Security? How are we to know? Submitted email about getting constantly locked out of my account when using face id last year. Still no fix. Useless app now having to reset password a million times. No other app has any issue with face id even in middle of night, but they can’t fix this? Do they even have IT people?!?!
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Transfer
Although I love the ability to transfer online, I do not like the fact that a memo section is their for you to keep track of transfers, yet when you try to search the memo is not visible. Can your IT department look into this issue as I rely on this section a lot!!
