The winner is chosen before you start playing
Great game
Response from developer
Hi, thanks for sharing your feedback. We’re sorry to hear about your frustration. We want to assure you that the card shuffle is completely random and impartial, no player or team is favored by the algorithm. In games of chance like ours, it’s possible for one player or team to receive more wild cards than another in a single deal purely due to randomness. While this can feel unfair, it’s a natural part of how random dealing works and not a flaw or bias in the system. Over many games, these differences balance out. We hope this helps clear up any misunderstanding. Thank you for your time and for giving our game a try.
Far from realistic odds
Response from developer
We understand your frustration and would like to clear things up. Please know the card dealing is 100% random and impartial, using a uniform distribution, so every card in the virtual deck has the same probability of being dealt at any point. That means no player is favored, though luck can create streaks that feel unfair. For more balanced matches, we recommend playing on tables with the trophy icon. These use the ELO rating system, the same used in chess, to match you with players of similar skill (for example, if you’re level D, you’ll face players of level C, D, and E). When two players have the same ELO, each has about a 50% chance of winning. If ratings differ, the higher-rated player’s expected chance goes up, but overall, these tables provide much fairer matchups than random ones. Regarding the prize pool, every match has a table fee. This is how we keep the game running and allow us to continue improving it for everyone. We truly appreciate your feedback. Thanks for playing, and we hope your upcoming matches are even more fun and enjoyable!
Horrible card shuffle algorithm
Response from developer
Hi, thanks for sharing your feedback. We’re sorry to hear about your frustration. We want to assure you that the card shuffle is completely random and impartial, no player or team is favored by the algorithm. In games of chance like ours, it’s possible for one player or team to receive more wild cards than another in a single deal purely due to randomness. While this can feel unfair, it’s a natural part of how random dealing works and not a flaw or bias in the system. Over many games, these differences balance out. We hope this helps clear up any misunderstanding. Thank you for your time and for giving our game a try.
I want my money back. You're a ripoff.
Still your money
Still your money
Response from developer
We’re sorry you feel this way. We want to assure you that the card dealing is 100% random and impartial; there is no manipulation to favor anyone. All players have an equal chance of receiving any card with each hand. Remember, your choices and skill also affect the game. For more balanced matches, try tables with the trophy icon to face players of similar skill. Contact us anytime at hello@conectagames.com.
Preemptive
Game
Scammers
Response from developer
We are sorry you've had a bad experience but you need to know that our app has no bots and cards are distributed randomly. If you have any questions or concerns please contact support at hello@conectagames.com. We hope you give our app another chance!
The app is hard to figure out
Response from developer
Hello, if you don't understand how the game works, please contact us at hello@conectagames.com, where we can help you with any questions you have. There you can tell us exactly what it is that you don't understand. Thank you for letting us know, adding a tutorial would be very helpful!
Great game
Response from developer
Hello! Knowing this makes us very happy! Thank you for all your support! Remember that if you ever have a problem with the app, you can email us at hello@conectagames.com.
canasta
Response from developer
Hello, thank you for your review! We understand people feel this way, but that's how random dealing can be. We hope you continue enjoying our app! Have a great day!
American Canasta
Response from developer
Hello, thank you for the review! Watching ads is a way to get free credits. As the game relies on real people to be connected, you can always invite friends to play the game if there isn't an available table! Our system doesn't favor anyone. If you have any suggestions or questions write to hello@conectagames.com . Have a great day!
Keep looking
Response from developer
Hello, thank you for the review! We can assure you that the cards are handed out randomly. By random we mean that you may get very good cards, very bad cards, or anything in between those two. You do not have to expect it to be fair o that you and your opponent will both get similar cards. If you want to contact us you can send an email to soportejuegos@web2mil.com.uy or use the support feature in the game. Have a nice day!
Fun game, but….
Response from developer
Hello, thank you very much for the review. We added an automatic suspension system that filters rude comments and suspends people if necessary and on top of this, we still receive reports and suspend people that are rude and insulted on the chat. Have a great day!
You can’t learn a game you can’t play.
Response from developer
Hello, thanks for the review. We have already updated the game several times and it works much better than before. Have a nice day!
Response from developer
Hello, thank you very much for the review. It is no longer necessary to log in with Facebook you can log in with your Apple ID. If you wish, you can contact us at supportjuegos@web2mil.com.uy. Have a nice day!
