American Museum of Nat History User Reviews

Customer Experience

Positive experience10.3% of reviews
Neutral0.0% of reviews
Negative experience89.7% of reviews

~ Based on 29 written reviews from the US App Store.

What users say

Is American Museum of Nat History Safe?

American Museum of Nat History appears safe based on user ratings. AppsHunter Safety Score for American Museum of Nat History is 95/100.

This assessment is based on 384 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
3.4% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 384 App Store ratings for American Museum of Nat History.

Is American Museum of Nat History Legit?

American Museum of Nat History appears to be a legitimate app. AppsHunter Legitimacy Score for American Museum of Nat History is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

You forgot Europe

Great museum, but why no section on European history? You remembered everybody else…

Dinosaurs

I like them.

Bad

It only says retrieving information

HATE IT

You shouldn’t even look at this app of a second why do you need to bye stuff SOOOOOOOO ANNOYING

Not the real one

Not the real app

No vale

No vale para nada

Completo timo

No vale para nada. Ni siquiera tiene unos mapas decentes de las plantas

App is a scam

Download the official app from the museum itself. It’s free, works well, and doesn’t try and swindle you with in-app purchases that do nothing.

Waste of money

Don’t waste your money on the in-app purchase. I paid to get access to tours and audio guides at the American Museum for Natural History and except for some very generic texts I did not get anything, no augmented reality, no audio guides. Waste of money.

Useless

Every single thing I clicked on to try to find my way around the museum was locked unless I upgraded to the paid version.

Response from developer

Thank you very much and we are sorry the hear that. It is only 1 payment to unlock the content. The reason behind this is for travelers to be able to enjoy everything in an offline mode without paying for roaming charges while they travel. Even being able to use geolocalization capabilities such as GPS or Augmented Reality without being connected to your cell phone provider. We hope you understand and if you have any other question, please do not hesitate to get back to us. Thank you.

Scam

Pay for museum entrance, then have to pay to use most of the “free” app? Scam!

Response from developer

Hello, Thank you for reaching out, we are very sorry for the inconvenience. All refund are process by Apple, please follow the next instructions: *Launch App Store. *Click on App Store. *Login to your iTunes account, if you're already logged in click on your email in the upper right corner of App Store. *Click on “Purchase History” *Select the app that you want a refund for. *Click on “Report a Problem” Thank you

Total waste of my time and data!

Do not download it.

No content without pay. Content after payment minimal

Only a short article per exhibition room. No explanations etc. Maps are the same as on the flyer.
Unbelievable that I have to pay to get nearly nothing. Don’t do it.

Response from developer

Hello, Thank you for reaching out, we are very sorry for the inconvenience. All refund are process by Apple, please follow the next instructions: *Launch App Store. *Click on App Store. *Login to your iTunes account, if you're already logged in click on your email in the upper right corner of App Store. *Click on “Purchase History” *Select the app that you want a refund for. *Click on “Report a Problem” Thank you

Should have read the reviews first

All of the reviews to date are accurate.

The free download gives you nothing.

The $2.99 upgrade, required to basically see anything, is also of limited value.

No search feature. No functionality.

They should be a shamed of themselves.

Response from developer

Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. We are working on your suggestions and will update the app as soon as the work is done. Thank you. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you.

Don’t waste your time downloading

You post at the museum download this app to help you through the museum. Why download it and then when you click on something it’s oh for $2.99 you can unlock the features. This is a crappy rip off. I’ll just take a map at the museum.

Response from developer

Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. As you may know there are many revenue models within the apps and we have decided to use the freemium model (free to download with locked content). We have never implied anything other than that. Even if you look at the app store page, it says that the app contains In App Purchases and it shows a price for each one of them. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you. Please check out our new free app "Tours & Travel" https://itunes.apple.com/app/tours-travel/id886459427?mt=8 Thank you

Pathetic! Waste of money

I should of listened to the reviews here...I was expecting a more in depth tour of the museum...more images of dioramas and stores of them...current exhibits...basically useless except for the most basic information about the museum which you can get on the web! Waste of money

Response from developer

Thank you for your feedback. We are very sorry you have had a bad experience with the app. Please email us to contact@etips.com and we can work it from there. All refunds are process by Apple. Thank you and sorry for the inconvenience that this might have caused you.

Useless piece of crap!

Downloaded the app to get the map of the museum and they offer it to buy for $2.99! I have already bought a ticket for $33, why do you want to charge me more just to navigate the museum:(

Response from developer

Thank you for your feedback. You can download a free version of the app here: https://itunes.apple.com/us/app/tours-travel/id886459427?l=es&ls=1&mt=8 In the other hand this app is integrated with the one you already downloaded so you do not have to purchase the tickets again.

Literally unusable

Each selection from the opening screen is a pop-up paywall. There is nothing available without paying. Do not bother.

Response from developer

Thank you very much and we are sorry the hear that. It is only 1 payment to unlock the content. The reason behind this is for travelers to be able to enjoy everything in an offline mode without paying for roaming charges while they travel. Even being able to use geolocalization capabilities such as GPS or Augmented Reality without being connected to your cell phone provider. We hope you understand and if you have any other question, please do not hesitate to get back to us. Thank you.

USELESS!!!! DO NOT!!!!

I have no problem wasting money on useless things but this had absolutely zero value. Even the maps were blurry, barely readable. I only downloaded because I couldn’t find a docent. It’s was an exercise in futility I didn’t know existed.

Response from developer

Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. We are working on your suggestions and will update the app as soon as the work is done. Thank you. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you.

Shame on you

What an awful app. It’s a total scam. Every tab takes you to a upgrade for 2.99 page.....Instead of free just put 2.99 and save us the trouble of downloading.

Response from developer

Thank you very much and we are sorry the hear that. It is only 1 payment to unlock the content. The reason behind this is for travelers to be able to enjoy everything in an offline mode without paying for roaming charges while they travel. Even being able to use geolocalization capabilities such as GPS or Augmented Reality without being connected to your cell phone provider. We hope you understand and if you have any other question, please do not hesitate to get back to us. Thank you.