Missing critical functionality
No search option so you need to manually sift through the clothes they suggest. Impossible to locate previously viewed items.
USE THEIR WEBSITE
I love this brand but the app to shop is a disappointment in many ways. It is VERY limited on features to be able to sort through categories. I can’t even refine my search for size or length. Their size chart on the app is also missing categories for women’s sizes and it not organized between genders at all. I’ve take to using their website fully because the app is just not it. I hope they do an update soon. I would like to be able save items and get notified when things I like go on sale which is not a feature they have yet either. With all the said I will say I LOVE this brand because of my height and all the stylish and sophisticated options for going out and work. The app is wack but I will continue to buy from them.
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Good Company, Bad App
I like the fit on the clothes but the app is horrible. Why would you not allow color selection on different items? Once I find something I like it only shows one color. If I want to find a different color I have to go scrolling and scrolling until I find it with very little organization. There isnt even a search function to search for the item I want. Who is designing this app? It’s honestly the worst and least helpful app I’ve ever used. It is preventing further purchases from me because it is so annoying to use.
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Why can’t you search
This app is maddening, why is there no basic key word search? It makes it very difficult to find anything. I usually end up shopping elsewhere if I cant find something right away
App sukks
No matter how I try navigating the app, it still takes me in circles. I try to do a search, it wants to give me popular searches. I just want to type in what I’m looking for. Seriously makes me not want to shop.
App doesn’t sync with web
The website is already inconvenient to use since you have to get a code sent to you email each time to be able to log in. I was hoping the app would be easier and more streamlined but the items I saved or added to my cart on the web does not show up on the app and vice versa. Please fix this 🙏
Clothing for giants of any shape and size
I’m 6’6 and 180lbs, literally built like a malnourished polar bear.
American tall is the only clothing brand that fits. Everything is high quality and I really appreciate this company for making something built specifically for my body type
American tall is the only clothing brand that fits. Everything is high quality and I really appreciate this company for making something built specifically for my body type
I Love American Tall!
I never have to worry about them not having my size. I am 6’3” so I can’t just go shopping anywhere like normal people.
😔
I’m glad to have some options for someone my height. But I can’t recall having used a weirder online store. Where’s my order history? The app seems like it’s just the website but packaged up in a different way. I go to login and I have to get some code? Why not just use a password like 99.99% of online stores out there? The thing is, the code sometimes doesn’t work. So then what?
Please make it easier for me to shop. I don’t think I’m alone in using my order history to re-order later. Consider Amazon: I login with an email and password. Then I see all my orders for the past decade.
Whereas with American Tall it seems like I can see lists of my orders, I click on something and it forces me to login with a “code” which as stated doesn’t work for whatever reason? It’s so confusing.
I had hope when I saw the last several App Store updates said “improved user accounts” but I don’t see anything different let alone improved
Please make it easier for me to shop. I don’t think I’m alone in using my order history to re-order later. Consider Amazon: I login with an email and password. Then I see all my orders for the past decade.
Whereas with American Tall it seems like I can see lists of my orders, I click on something and it forces me to login with a “code” which as stated doesn’t work for whatever reason? It’s so confusing.
I had hope when I saw the last several App Store updates said “improved user accounts” but I don’t see anything different let alone improved
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tall is cool again
Been ordering from this company consistently ever since I learned about them a couple years ago. I am 6’7” 230 pounds and have struggled to find clothing that fits my entire life. It’s good quality at reasonable prices. The quality is not outstanding or spectacular but I am okay since I don’t want to pay for that.
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Fred Brown
I’m 6‘7“ ,these trousers fit excellent! I purchased them in charcoal a few months ago and I found them in black. I’m so excited. Can’t wait for the next pair to arrive.
Love this app
Wish there was a search bar to look for certain clothes instead of having to look through all categories. But overall this brand has been a great fit and length.
Broken Mess
Every color of every product they sell is a separate entry in this catalog app. Found a shirt you like, but want to see it in a different color? Well, the products are also listed in a completely random order so you’ll have to search. Good luck!
The clothes are very well-made, comfortable, And high-quality. But this is a review of the app, not the clothes.
The app is a hilarious disaster.
Use their website, not their app.
This is the first negative review I’ve ever left. Sorry, American Tall, but you could do better. You couldn’t do worse!
The clothes are very well-made, comfortable, And high-quality. But this is a review of the app, not the clothes.
The app is a hilarious disaster.
Use their website, not their app.
This is the first negative review I’ve ever left. Sorry, American Tall, but you could do better. You couldn’t do worse!
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Thank you!
Very nice styles. Good quality products. Always happy shopping at AT!
Thanks crew
Thanks crew
Great company, bad App
IPad Air 11” for the App. Been using the Website until now.
Is the guy in charge of this App under 5’7” & doesn’t use the site? Or worse, an MBA?
I don’t see how else you could come up with such a nonsense “Sort” function that only has: Featured, Newest, Best Selling, & Price Hi-Lo/Lo-Hi. Dudes… C’mon…
The App Product Manager & UX team need to realize we choose & buy mostly/solely by virtue of what’s in stock in our size. e.g. Semi-Tall, 2XL, shirts/tops
Please create an App built essentially on a Search/Sort function by size i.e. we tick the relevant size/genre etc. boxes and press “Search”.
Is the guy in charge of this App under 5’7” & doesn’t use the site? Or worse, an MBA?
I don’t see how else you could come up with such a nonsense “Sort” function that only has: Featured, Newest, Best Selling, & Price Hi-Lo/Lo-Hi. Dudes… C’mon…
The App Product Manager & UX team need to realize we choose & buy mostly/solely by virtue of what’s in stock in our size. e.g. Semi-Tall, 2XL, shirts/tops
Please create an App built essentially on a Search/Sort function by size i.e. we tick the relevant size/genre etc. boxes and press “Search”.
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I like the brand, but the app isn’t doing you any favors
The entire loading page is just whatever is on promo, which I guess is par for the course. But why is the search function so hidden? If I am looking for mens pants, it takes a fair amount of clicking around to get there. When I do, there’s no ability to filter based on things like size, fit, or color. It makes it actively harder to shop on the app and made me go somewhere else for my purchase.
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Good cloth but app needs updating
There needs to be a save for later option in the shopping cart. I will add clothes but need to edit for budgeting but I can’t safe clothes for buying latter :/
Missing functions
Needs to include what size the model is wearing in the picture, a space to include photos in reviews, a SEARCH BAR
Tall and proud
Love this site! Finally got joggers to fit me! 5’10 160 I ordered the joggers in s Extra Tall and the👍🏾👍🏾 joggers fit really well! Hugs all the right areas.
American tall
I would like to have a search bar for item that I already know the names of. I would also enjoy adding items to a wishlist because sometimes it is difficult to find what I previously liked without have a section for my liked items.
