Customer Setvice
I do all my banking since retirement 20 years ago via the app or on the phone. The staff, though they have all turned over and none know personally, have always been polite and helpful and resolved any issue quickly and professionally.
1/2 Account viewing
Cannot access the checking account to see balance, I have called American Lake to make them aware of this and they are confused as to why this is. I don’t even get messages or calls when a fraud happens. Would’ve been nice to see the checking account to know my total balances.
Service
I always get great service when I go to the branch. Staff are friendly, attentive and helpful.
Love
My family has been with this bank since 1985, love that I can use the app and not go to the bank at all. Great app!!!
Mrs. Ballentine
I love this Mobile App!!!
It makes things so much easier for me!
Thank you!
It makes things so much easier for me!
Thank you!





