Archaic
This app functions, with no frills whatsoever. Want to see what interest is charged each month on your loan? Nope, not here. Want to view an image of cleared checks on a line of credit? Nope, not here. Bare minimum information. Do yourself a favor and bank elsewhere - where the technology doesn’t feel as though it’s from 2009.
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Long time
I couldn’t use it for a long time. I had to log into my laptop for about a month. Removed it and reinstalled several times before it reset
Banking gone Haywire
AmeriServ banking app was great-but on Saturday 7/20/24 i tried to open the app n it Error Access is Forbidden to the Server! I called the 1800 number and a few ladies tried to help me and one suggested something -i tried but nothing so i trued deleting the app n clicking on it again and i got the same app back again w/the same message! Im so flustered that im done!! What is going on?? Donna
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Touch ID
The app no longer supports Touch ID on my iPhone. They tell me the problem is my phone. My Touch ID works with: American Express, Charles Schwab, MasterCard, Visa, PayPal, Delta air lines, American Express savings, Xoom, Western Union, Ebay, and eight other apps. I wonder, can it be that Ameriserv is getting it right and 18 other, worldwide corporations are getting it wrong? That’s what they want me to believe.
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Can’t sign in
After getting a new phone, the app will not let me sign in. After logging in, it takes me to a page to enroll my mobile phone. After entering my mobile phone number, it tells me that my number is already enrolled, but gives no option to skip this step, and kicks me back to the login screen. Horribly frustrating.
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