Amex allows fraudulent transactions
Even after disputing a fraudulent charge. They allow their customers to be scammed. What a joke.
Wonderful
Never thought I’d congratulate a credit card company but here we are. Wish I got my Cobalt years ago instead of wasting my time with Mastercard and visa.
I’ve moved everything over to Amex and only use the other two when necessary (Costco only take MC) visa as a backup.
I’ve moved everything over to Amex and only use the other two when necessary (Costco only take MC) visa as a backup.
need face id
need face id
Top shelf
Always there always ready. Never any issues, and if required always helpful with a solution. Professionally expected.
Too expensive for floating limit
The yearly fee of 800+ dollars is way too expensive for the IA allocated money available which can drop as low as $1000. If you don’t use the card sufficiently and for amounts substantial enough.
Very functional app
Much better than some other credit card apps I use.
Best Card Ever
Amazing card. Have used it in many sticky situations.
Degrading Customer Service
I called in about recent increase in monthly fees from $12.99 to $15.99 for which the very first message they sent with greetings and name is you can cancel your card right now!
Wtf?
And the supervisor followed the same script and just said Yes, Let me help Cancel your membership! What’s wrong with you guys?
No explanation? No patience?
Upon asking repeatedly, I was not made aware of the changes. They said You should open your monthly statements Page 8 bottom line!
Wtf how read page 8 bottom line of their statements?
All I care is to pay my balance that’s it!
Amex Canada is literally getting worse with low standards of customer service…
Wtf?
And the supervisor followed the same script and just said Yes, Let me help Cancel your membership! What’s wrong with you guys?
No explanation? No patience?
Upon asking repeatedly, I was not made aware of the changes. They said You should open your monthly statements Page 8 bottom line!
Wtf how read page 8 bottom line of their statements?
All I care is to pay my balance that’s it!
Amex Canada is literally getting worse with low standards of customer service…
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Amazing
Great service
Best Card & App in the market
Very fast processing times and great customer service. 10/10 would recommend.
Best credit card ever!
The app is incredible, I walk out of store and get a text showing my purchase. AmEx makes it so easy to keep on top of things.
Don’t trust it
Looks nice but core functionality and UI is an issue. Do not trust auto payments as it works then doesn’t. Chat? Same. Keeps failing to connect mid conversation.
Best
Best one
Says I am liable for mystery charges
Canceled our credit card so they blocked our access to our account on their app, yet they say that if anything is billed to this card in the next 3 months then we are liable for it even though we can not see or monitor any transactions.
Best one
The best one
Great app and easy to use!
Great company, great app I have the platinum as well as the cobalt and it’s wonderful!
Amazing
Great App
Can’t update the province on customer profiles
Can’t update the province on customer profiles
Services
Quick to respond and upbeat!
Amex
J’aime l’application Amex les points obtenus sur mes achats et les garanties liées à ma carte de crédit.