Completely Useless!
Don’t bother installing. It does nothing. When is AMS going to make an App that works and is compatible with Apple?
Horrible app
For the amount of money paid to AMS. This product is lack luster as most of their services.
Can’t do auto id cards
What’s the point of the app can’t do auto id cards
It's okay
Glad to have the app but has room for much improvements. Especially creating certificates.
Response from developer
Hi, we've made quite a few improvements since you left your review. I think you'll be pleased to find that many of the things you've mentioned have been addressed. We hope you will download the latest version and update your review to let us know what you think. Thanks,
Single Sign On
Single Sign On does not appear to be working. Whenever I click on it, the app shuts off.
Very limited
I cannot create certificates. I cannot even see invoices. There are so many things this application can’t do, other than remind me how much Vertafore charges for their software and then promptlly can’t deliver, that I am deleting this version of AMS360 from my devices.
No Suspense Support
Can’t add new Suspense?
Much Better -
If you have not looked at this app in a year or so ... and use AMS - do it. The ipad version is to the point - I could go on vacation with just my ipad and be ok.
Vertafore - What happened to adding documents or photos to activities? This limits my ability to add documents, pictures for inspections etc .. or scanned documents while in the field. Please add that back.
Update 2021
If I change the filter for a category example todo. It resets to all each time I log in. Why can the setting not save ?
Vertafore - What happened to adding documents or photos to activities? This limits my ability to add documents, pictures for inspections etc .. or scanned documents while in the field. Please add that back.
Update 2021
If I change the filter for a category example todo. It resets to all each time I log in. Why can the setting not save ?
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Attach document to an activity
Am I missing something, or is this feature not available? Attaching PDFs to an activity is vital. I hope this changes in the near future.
Nice!
I love the app. My only recommendation is to have the functionality to delete “Pending Cancellation” cases from our end -especially accounts that cancelled long ago. Otherwise excellent product!
GREAT START - MAKING CERTIFICATES???
Our agency is so glad to be able to use AMS on our mobile devices. Being able to perform comprehensive searches is great. The fact that we are able to view certificates and attach them to Outlook emails is fantastic, but we’re really hoping to see an update that will allow us to edit/create certificates! I’m sure this isn’t a super easy task and don’t want to make light of the hard work that Vertifore has put into the app, but the ability to create certificates would be huge for us!
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Add suspense and activity
Wish we could add a suspense or activity on the fly like previous. Also add a client on the fly.
Much better but adding suspenses?
I like the new look and feel. Lots of info at your fingertips. I’m missing something though. Seems like there should be a quick way to add a suspense without going into a customer first though? We want our people to have a single source of tasks. Seems like there should be an add a suspense button but all I see if add a customer?
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Would rate it if it worked
I have downloaded this app in the past. Thought I would give it another go in 2020, can’t even get past the log in screen. “Sorry something went wrong. An unexpected error occurred.” On IPhone with latest update. Wish Vertafore would roll out ios compatible software like they said they would years ago for those of us who prefer Mac.
UPDATE: developer response was right on. For the first time I have access to some very useful features from ams360 on my iphone (latest ios) thank you for responding! So far everything in the interface seems to be working well. I can get client and policy info on the fly. Ive had a few “connection” errors but it’s seriously an improvement.
Now, for the big ask.. why can’t I use ams360 single sign on in chrome using my Macpro (or any desktop mac)?? If Vertafore would follow through with a mac compatible version of their software instead of just an IOS app we’d really be cooking. I’ve been waiting for three longs years for this roll out so I don't have to use windows parallels (yuck) or switch back and forth between the two daily. BUT THE APP WORKS! And kudos to everyone who worked to make that happen It will help my workflow so much. Thanks!
UPDATE: developer response was right on. For the first time I have access to some very useful features from ams360 on my iphone (latest ios) thank you for responding! So far everything in the interface seems to be working well. I can get client and policy info on the fly. Ive had a few “connection” errors but it’s seriously an improvement.
Now, for the big ask.. why can’t I use ams360 single sign on in chrome using my Macpro (or any desktop mac)?? If Vertafore would follow through with a mac compatible version of their software instead of just an IOS app we’d really be cooking. I’ve been waiting for three longs years for this roll out so I don't have to use windows parallels (yuck) or switch back and forth between the two daily. BUT THE APP WORKS! And kudos to everyone who worked to make that happen It will help my workflow so much. Thanks!
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Landscape view on iPad needed
Works great
Vertafore critic is amazed
I had missed that Vertafore did this. It can’t believe it came from them. Makes me wonder if a change is a foot. Thank you Vertafore.
Fingerprint
Never keeps. Keep having to reset , yet never works.
Needs work
Needs some work. Layout is awkward not what we see on desktop, instructions are lacking. Try again.
Needs a lot of work
Very limited number of situations where this app is useful. Also, form-over-function strikes me as applicable to the design.
Daily User
I love this app. It empowers me to answer most quick reference questions for my clients, I can send COI's and ID cards, and check on open to-do's on the fly. Every engaged producer will benefit by adopting field use of this vital client care tool. Ad it just keeps getting better. Great job team Vertafore!
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