SNAPmobile

SNAPmobile

by NETSAPIENS, LLC

2 ratings
86 reviews
Free

Details

  • Released
  • Updated
  • January 5, 2015
  • April 27, 2026

Features

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About

This app extends VoIP functionality to mobile devices, offering a unified communications solution. Users can maintain their identity across devices, seamlessly transfer calls, and manage contacts, voicemail, and call history in one place.

✓Unified Communications solution
✓Maintain same identity across devices
✓Seamless call transfer
✓Manage contacts, voicemail, call history
✓Manage answering rules, greetings, and presence
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What users say

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What's New in SNAPmobile

4.1.10

April 27, 2026

-bug fixes and improvements

User reviews

Solid VoIP App

Nobody leaves reviews for this app because it just simply works. It’s not the most advanced voip app, but it does everything you need it too. I wish call blocking was easier to do. Other than that it’s great.

Version 4.1.19

We have noticed since the update we can no longer view the incoming call phone number once on the call that makes it really difficult to identify customers. If this could be fixed the app would be 5 stars again

Great app – simple, clean, and reliable!

I’ve been using the Snap Mobile app for business calls and it’s been solid all around. The interface is clean and intuitive, so it doesn’t take much time to learn or navigate. Everything is laid out logically, and common actions like calling, checking voicemail, and managing settings are easy to access.

Call quality has been very good — voices are clear with minimal delay, even when switching between Wi-Fi and cellular. I haven’t experienced dropped calls or major audio issues, which is huge for day-to-day business use.

Overall, it’s a straightforward, easy-to-use VoIP app that does exactly what it should. Reliable voice quality, simple design, and no unnecessary complexity. Definitely a good option if you want a mobile softphone that just works.
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Limited settings

Lately the notifications stop working randomly, only way to fix the issue is reinstalling the app.
The mobile app features are very limited compared tot the web version: can’t change status, can’t sign out and sync that change with the server

Works as expected

Can’t complain, does what I need to do

Developer apps

User experience

🐞

Reported Bugs

81 issues

Notifications stop working randomly

Bug

Cannot view incoming call phone number while on call

Bug

App crashes and freezes multiple times a day

Bug

Notifications do not work unless app is open

Bug

App does not push notifications to Apple Watch

Bug

App won't notify of incoming calls unless opened

Bug

Constant crashing and freezing

Bug

No way to delete a contact

Bug

Notifications don't show up unless app is opened

Bug

Mobile app will not work when trying to start a new text

Bug

SMS messages show only phone number, not names

Bug

Weird characters appear in between words in texts after sending

Bug

Calls do not come in

Bug

Caller ID information doesn't show half the time

Bug

Calls simply do not come through

Bug

App does not signal a call is coming in

Bug

Does not show any notifications

Bug

Randomly hangs up and disconnects

Bug

Displays missed calls as answered

Bug

Phone calls are cutting out

Bug

Texts won't send

Bug

Calls aren't coming through, phone is not ringing

Bug

No Watch support for incoming call notifications

Bug

Drops calls

Bug

Won't let you go from one screen to the next

Bug

Unable to make phone calls

Bug

Calls drop

Bug

When making phone calls it is silent or you can't hear anyone

Bug

Incoming calls ring once and drop

Bug

App is constantly buggy

Bug

Does not make clean/crisp voip calls

Bug

App no longer works after iOS update

Bug

Shows incoming calls but won't answer

Bug

No outgoing calls

Bug

App crashes all the time

Bug

Callers hearing an echo

Bug

App not working with iOS16

Bug

App crashes on open

Bug

Calls drop all the time

Bug

No way to block a number

Bug

App needs constant updates

Bug

Still get call notifications after turning off for vacation mode

Bug

Answer a call and it takes seconds to connect

Bug

Receiving calls starts ringing after person has waited

Bug

Randomly dropped calls

Bug

Poor audio

Bug

Phones stop ringing or sending calls straight to voicemail after using Snap mobile

Bug

Doesn't open on iPad

Bug

Drops all the time on iPhone

Bug

Kicks to Host ID screen after login

Bug

Incoming and outgoing phone calls are sometimes hard to answer

Bug

Function buttons grayed out during a call

Bug

Have to close app to hang up

Bug

Green button at top does not switch back to call

Bug

App crashes frequently

Bug

Caller ID comes in with a '.'

Bug

Calls randomly won't record

Bug

Calls frequently fail after picking up

Bug

Calls come in on desktop but not mobile

Bug

Takes a long time to sync call history

Bug

Redial doesn't work

Bug

App tried to call fax number instead of landline

Bug

Phone has to be out and open for it to work

Bug

Does not allow calls to come in unless the app is open and front and center

Bug

Today doesn't recognize Host/ID

Bug

Calls over cellular stopped working

Bug

Logged in, closed app, now it crashes every time it's opened

Bug

Crashes the minute it's opened

Bug

Burns battery on other operating systems

Bug

Only works sometimes and only when next to work phone

Bug

Call menu has stopped working

Bug

Cannot transfer calls or hang up

Bug

Interface is terrible

Bug

Usability impossible

Bug

Doesn't connect most incoming calls

Bug

Calls disappear after first ring

Bug

Unable to answer calls

Bug

Unable to make outbound calls without WiFi

Bug

App crashing, not opening

Bug

Can't copy and paste phone numbers from work apps to dial window

Bug

Not compatible with iOS 7

Bug
✨

Requested Features

10 requests

Easier call blocking

Feature

View incoming call number while on call

Feature

Push notifications for new voicemails

Feature

Ability to delete contacts

Feature

Apple Watch notification support

Feature

Dark mode

Feature

Time frame for no calls (vacation mode)

Feature

Copy and paste phone numbers into dialer

Feature

Call center agent capabilities

Feature

Video option

Feature

FAQ

What does SNAPmobile do?

SNAPmobile is a SIP softclient that brings VoIP and unified communications features to your mobile device. It allows you to use your business phone number and features from your smartphone, extending your office communication capabilities.

What are the key features of SNAPmobile?

Key features include maintaining your identity across devices for calls, seamlessly transferring ongoing calls between devices without interruption, and managing contacts, voicemail, call history, answering rules, greetings, and presence all within a single application.

Is SNAPmobile free to use?

The application itself is free to download and use. However, it requires an existing account with a supported service provider to function. You will need to have a service plan with a compatible provider to utilize its features.

What devices is SNAPmobile compatible with?

SNAPmobile is designed for end-user's mobile devices, implying compatibility with popular smartphone operating systems like iOS and Android. Specific version requirements may apply and are typically found in the app store listing.

How does SNAPmobile help with communication efficiency?

It enhances communication efficiency by allowing users to stay connected with their business identity regardless of location or device. Features like seamless call transfer and centralized management of communication tools (voicemail, contacts, presence) streamline workflows.