Binghatti phoenix
أشكركم جميعا
Not happy
Feel like nothing gets solved by management, replies are super slow, can not book facilities for more than 2 hours for example BBQ and get no feedback after requesting a booking
Low quality of services
Very slow response and difficult coordination and low support
Easy to use
Very clear and understandable
Doing admin work instead of building team!!!
This application designed to shift all admin related work to the tenant instead of the building management team.
this app does not work. costs me hours and nerves and blocked moving in.
Not ok.
Most helpful
App is really very helpful. Thankyou for such an amazing app.
Worst app ever
I am trying to submit request for palace tower app is throwing different error message every time
The team also not responsive.
No escalation metrics.
The team also not responsive.
No escalation metrics.
Maintenance issues BCSN
Disgusting service. They were never on time, they never eliminated the shortcomings
Not user friendly
Not user friendly
خدمة سيئة في بلاس تاور سيليكون
خدمة سيئة في بلاس تاور سيليكون
Horrible app
Bad
Basic App without real time tracking
App not updated that does not reflect real amounts.
Poor building hygiene
I had previously submitted a complaint through the resident portal; however, no action has been taken. Despite each apartment contributing approximately AED 1,000 monthly in service charges, basic hygiene and cleanliness are not being maintained. It is extremely disappointing that the funds collected from homeowners appear to be spent on patching up poor-quality construction work, rather than on regular pest control and proper cleaning of shared areas such as:
• Corridors
• Gym and gym washrooms
• Trash rooms
• Corridors
• Gym and gym washrooms
• Trash rooms
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Bugs
This thing is terrible slow - can’t recommend it at all
Activity Details
I am unable to open the visitor request details in the list of activities. When I try, the application crashes immediately.
Unintuitive and buggy
The title really says it all. I can’t even move into my rental unit…
Bad User experience
The user experience at the app is so bad even the interface
Poor Response
The tiles in my apartment got cracked automatically at night and a major floor portion in the hall is lifted up. We raised the complaint same day itself. Is this the kind of pathetic response you think is acceptable? What’s the point of having this useless online application if it doesn’t resolve anything? If your maintenance team can’t even manage spare tiles, why are they even employed? What exactly are they being paid for to sit idle?
It’s been four days since I lodged the complaint, and there’s been zero progress. This is absolute negligence and a complete failure on your part.
It’s been four days since I lodged the complaint, and there’s been zero progress. This is absolute negligence and a complete failure on your part.
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Major Issue during Sign-up
I can’t create an account as the step where I provide a password is broken and no password no matter how complex is not accepted.
