Well done app upgrade
I always thought the first version of the app our credit union provided was very useful, and I didn't understand why they wanted to change it when the new app rolled out. But now I'm a believer! An already excellent product has been made even better. Easier to transfer, easier to see each account, more options to customize the app so I see it the way I want to see it, fast, reliable, and easy to use. Well done!
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Manage my finances
I love that I am able to manage my finances with them even when I am not located near the actual building.
Service
Very helpful, explains the different savings accounts to further grow your money if you just give them a call.
⭐️⭐️⭐️⭐️⭐️
THANKS FOR ALL ++++++++++
best bank ever
i love this bank they pay 2 days earlier than everyone else
Five County / Ancorum is getting worse
The app works most of the time. They did a redesign recently that made it slower and removed information that is consumer friendly. On the old version I could see how much interest had accrued since my last payment on a loan, and they removed that. More importantly they removed YTD/total interest paid on a loan.
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App is almost useless
I can only check my balance. If I click anything, it logs me out. It has been like this since I got it. I miss the Five County App and card. The switch to Ancorum has been disappointing.
Constant Locking Out Of Account
At least twice a month I have to go to the branch and have them override an unnecessary “restriction” on my account. It’s the worst app I’ve ever used for any banking, and it’s not at all user friendly. Not worth it, and neither is the credit union. What an absolute mess and joke.
Great CU
Nice and easy to use. Thank you
Excellent Credit Union
Member since 1977
Frustrating
Every time it updates I am kicked out of my account and am usually forced to re enter my information. This is simply a case of mediocre design yet they still have not fixed it.
Trash UI Update
The UI is terrible and should have never been implemented
What a downgrade
They made this new app just for it to be worse. It doesn’t let me view the messages I have in my inbox, the members to member money transfer doesn’t work and the only thing that works consistently is the stupid ad trying to get me to sign up for a loan. Please switch back to the old app it’s so frustrating I just want to switch banks
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Nice upgrade
So many new options! I appreciate the update.
New app is ATROCIOUS!!!
No option to use Face ID or a passcode. The interface s*cks, and the transfer that was sent to me was sent last Thursday and I still don’t have it (they are a 5 County member too). I only have this acct for the purpose of child support. Once that’s over I will be closing the account.
Bank Great! App not so much
I’ve had to change my password 4 times since the update. It keeps locking my account and making me reset my password to get in. Frustrating!
Can’t get on
This new update has kicked me off and I’m guessing everyone else considering there is 100 people waiting on the phone before me for assistance. This is ridiculous. Doesn’t recognize my account and information
New App
New version of the app has terrible UI. All the rework to make the app worse!
New update broke things
I’m someone who uses pay day apps like Dave or Earnin, and I lost my connection to them, and plaid will no longer let me link my account to them, so I lost the depended on use of those apps :-(
Why no dark mode?
Not having a dark mode in the app actually almost made me switch banks, fine otherwise though
