Only got 1-star review as no-stars unavailable
Downloaded the app as I’m trying to book a taxi for Saturday (it’s now Monday). App offers no opportunity to book in advance, though it helpfully prompts you to “try pre-booking” when you enter your journey. Also no way to set number of passengers.
Why are all taxi apps/companies so utterly useless?
I’d have given a zero-star review but the lowest possible is one.
Why are all taxi apps/companies so utterly useless?
I’d have given a zero-star review but the lowest possible is one.
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Avoid
Booked a taxi a week in advance, didn’t show after after 20mins so called the company. They said it was on the way and an hour later I’m still standing there so I rung again. Spoke to a miserable woman who told me “ I’m not being funny but we are very busy” even though I booked it a week in advance. Never turned up. Avoid the app and the company it will be quicker and properly safer to walk.
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Never have change + dangerous drivers.
I dunno why I bother using them, they never have change for a £10 and jive had the worst experience with 1 of the drivers
1) he spoke zero English
2) he made me put the destination in the satnav for him
3) he didn’t wait for me to put my seatbelt on he just started driving.
4) the driver didn’t wear his seatbelt the entire journey
5) he was arguing on the phone with someone the entire journey.
This was extremely off putting.
1) he spoke zero English
2) he made me put the destination in the satnav for him
3) he didn’t wait for me to put my seatbelt on he just started driving.
4) the driver didn’t wear his seatbelt the entire journey
5) he was arguing on the phone with someone the entire journey.
This was extremely off putting.
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Terrible
Booked a taxi 5 days in advance, never got accepted and didn’t get anything to say they was “busy” or lack of drivers or whatever stupid excuse they use these days.
Avoid this company at all costs.
If I could, I’d give this 0 stars
Avoid this company at all costs.
If I could, I’d give this 0 stars
Thieving driving
Good app, arrived when said they would. Driver gave me Singapore $10 note in change as looks like £10. Rip off crook. Didn’t realise until got in the house in the light and he had left.
DO NOT USE!
Worst taxi company I’ve ever known. Don’t use Andi cars/Aqua.
Will tell you that you have booked a taxi and then after waiting for 2 and a half hours (was supposed to be 30 mins) will then tell you they basically can’t be bothered to get you so cancelled it without warning.
Generally rude people- drivers and especially the operators on the phone. No care for others or their safety when trying to get home.
If you actually want to get home and be treated like a human stick with Uber/Bolt!
You would not believe the horror stories Ive heard about this company.
Bottom line: don’t bother downloading this app or calling this ‘company’.
Will tell you that you have booked a taxi and then after waiting for 2 and a half hours (was supposed to be 30 mins) will then tell you they basically can’t be bothered to get you so cancelled it without warning.
Generally rude people- drivers and especially the operators on the phone. No care for others or their safety when trying to get home.
If you actually want to get home and be treated like a human stick with Uber/Bolt!
You would not believe the horror stories Ive heard about this company.
Bottom line: don’t bother downloading this app or calling this ‘company’.
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Useless app!
Can’t download receipt from the app
Can’t add payment method
It looks like this issue has been going on for ages, but they don’t care fixing it!
Can’t add payment method
It looks like this issue has been going on for ages, but they don’t care fixing it!
Terrible app. Even worse service. Don’t bother
The only ‘advantage’ the app gives you is an expectation of how late your taxi is inevitably going to be. No warnings or messages - just the fact you can sit there watching for when your car has actually been dispatched, and more often than not this is half an hour or more after your desired pick up time. Absolutely shocking service from what is supposed to be the biggest cab firm in the area.
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Bad app.
Had to create a new account to be able to use the app because I couldn’t add any kind of payment option with my current account. It asked me if I wanted to add a card.
I did this as most of the time I don’t have cash on me. Typed in all my card details just for the app to say that I can’t book a car using my card! Ridiculous! Fix your app, Andicars.
I did this as most of the time I don’t have cash on me. Typed in all my card details just for the app to say that I can’t book a car using my card! Ridiculous! Fix your app, Andicars.
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Object reference not set to an object
App doesn’t work! always get this error when setting pickup point!
Doesn’t work
App is completely redundant, you can’t add a payment card and there is no option to pay with cash so unable to pay and therefore app doesn’t let you book.
Don’t bother!
Prebooked a car with the app. Got a text message to say it had been despatched. When the car didn’t turn up I rang up to be told that they were really busy, my driver had gone home and I should have just rung up! Don’t bother. I won’t be. Ever again.
Can’t select pay with cash.
I have to book a taxi everyday in order to get to work, Since Andicars and 626 taxis have merged the app no longer works, you can’t select pay with cash anymore so I use aqua cars in order to book but would like to see this app fixed as it is closer to home.
UPDATE: I finally Managed to get the app functioning again, uninstall the app then reinstall. (don’t log back into the same account) re register and the payment method can be updated! 🥳
UPDATE: I finally Managed to get the app functioning again, uninstall the app then reinstall. (don’t log back into the same account) re register and the payment method can be updated! 🥳
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Can’t use
Keep getting error messages. Was advised to uninstall and reinstall by the taxi office, but still getting same message. Unusable and not fit for purpose.
App
Have used the app and when changed back from 626 to Andi cars the new app won’t work. Such a pain and even when you call up and tell them months later nothing sorted.
Doesn’t work
Used this app lots previously but App does not work on my apple iPhone XS. Real shame as other taxi apps work perfectly well. You really ought to sort it out.
Unknown object?
App does not work when placing a booking it comes up with an error stating unknown object?
I will use another company because of this issue.
I will use another company because of this issue.
Can’t add payment methods
Can’t update my wallet on this new app. Can’t add payment methods. So often I ends up using another taxi company with working app that enable me to add my debit card and Apple Pay. This was on my iPhone 6. I now have iPhone X and tried to used Andicars app, still can’t use the app.
Need a new account!
I had to creat a new account to have the ability to book a car.
Can’t add payment method
Can’t add a card to file to be able to pay!
