Andy's Frozen Custard User Reviews

Customer Experience

Positive experience64.8% of reviews
Neutral6.4% of reviews
Negative experience28.8% of reviews

~ Based on 267 written reviews from the US App Store.

What users say

Is Andy's Frozen Custard Safe?

Andy's Frozen Custard appears safe based on user ratings. AppsHunter Safety Score for Andy's Frozen Custard is 96/100.

This assessment is based on 4,005 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.2% of ratings point to a safe experience
0.9% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 4,005 App Store ratings for Andy's Frozen Custard.

Is Andy's Frozen Custard Legit?

Andy's Frozen Custard appears to be a legitimate app. AppsHunter Legitimacy Score for Andy's Frozen Custard is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

amazing

Super short staffed but our girl was amazing.

Free tea

App says free tea expired today. Spent $18 and cashier said free tea wouldn’t ring up under my phone #. Couldn’t scan QR code because register was down. Cashier said it’s only on Tuesdays. Why put that it expired today then?

Insane good

So yum!!! Had to get the peach cobbler while still in season. So happy I did!

Worst value for rewards

The existence of the ‘points’ is more insulting than if they did not exist at all. $2 per point. And the bonus points never work. Spent $6 on a small seasonal concrete that should qualify for double points, only got 3. And to redeem anything you have to have 50 points, aka $100 spent. I have never seen a rewards system that stingy. McDonald’s, and Dunkin starts at $15, Taco Bell starts at $25, Nothing Bundt Cakes starts at $30. Andy’s requires you to spend $100 for a $5 reward.
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Lagrange Location Chick

I got a sweet cashier and she also took her time to explain the free concrete on first visit. We went pretty late for some custard so I was expecting attitude lol thanks girl 😁

Grab the key lime

Every summer I go! The key lime is good. Staff is friendly

points

i don’t like how i’ll spend $14 and get 5 points for the transaction. that’s really
my only complaint i spend a lot so i would just like for my points to reflect that

Key Lime pie

Absolutely perfect

Special Sunday 8/13

I found the staff very helpful I enjoyed the frozen custard very much

Prices?

There’s a social function.. merch.. store locator.. but no prices for any locations for any items anywhere. I have to call to the location and have them tell me each item and side. Or I have to physically go there to check in person.

No access

This app was great until it wasn’t. It’s been worthless for years. A few years ago it wanted me to sign in but it didn’t recognize my password. I followed the prompt to reset it but I never received the email. I deleted the app and reinstalled. Multiple times over the years. It said there’s already an account and to sign in with that. Round and round it goes. I was encouraged to try again recently because they have a new and improved app. Same thing. I tried to send a message via app support years ago but not sure it went through. I keep getting emails saying I get rewards for updating the app but it won’t let me so I can’t take advantage of the offers. I’m starting to think it’s intentional so I’ll get a craving and go buy something but they don’t have to make good on their offer. Feels very scammy. I’m going to Dairy Queen from now on.
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Great ice cream

Services are good.

Love it

Great sizes for the price always consistent

Delicious

Key lime pie is amazing!!!!

Yummy in the rumbly tumbly

Always good to have frozen custard

Enjoy a hot evening

We enjoyed the snow monster yummm

great ice cream

I love their concretes with chocolate in the middle.

Love

This is the best!! Love this place!

Peach concrete

I was so excited that peach concrete is back. When I started there was no peach flavor and I finally found peach pieces in the bottom of the bottom. They were so frozen there was no taste. I will definitely stick to the strawberries.

The best

My husband I have been loving Andy’s in three different states for over 6 years!!