ANEEL Consumidor

ANEEL Consumidor

by Servicos e Informacoes do Brasil

1 ratings
14 reviews
Free

Details

  • Released
  • Updated
  • November 10, 2018
  • February 27, 2024

Features

ANEEL Consumidor screenshot #1 for iPhone
ANEEL Consumidor screenshot #2 for iPhone
ANEEL Consumidor screenshot #3 for iPhone
ANEEL Consumidor screenshot #4 for iPhone
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ipad
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About

This app allows users to register complaints, track responses, and access information regarding electricity companies and consumer rights. It serves as a direct channel to the National Electric Energy Agency (ANEEL) for reporting issues and providing feedback.

Register complaints with ANEEL
Track complaint responses
Access consumer rights information
Check electricity company ratings
Submit suggestions and reports
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What's New in ANEEL Consumidor

1.4.11

February 27, 2024

Nesta versão, aumentamos a segurança no aplicativo, relacionada ao acesso do consumidor. Adicionamos a opção de fazer o download da resposta de uma solicitação em PDF, aplicamos algumas melhorias de layout e ajustamos alguns bugs.

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User reviews

Decepcionante

O app é a cara do nosso governo, não funciona, parece estar em conluio com as concessionárias. Denuncia não avança, reclamação por falta de energia não registra. Me parece estar muito claro, ou é pura incompetência dos desenvolvedores mesmo?

Só da erro ao cadastrar a reclamação

Não funciona

Anexo

Não consigo colocar anexos. A reclamação só é aceita se não tiver anexos

Descaso igual a Enel

Atendimento: Falam muito bem mas não resolve nada! Simplesmente nada!!

Lixo de aplicativo

Deveria existir um aplicativo para reclamar desse aplicativo.

Developer apps

FAQ

How do I register a complaint with ANEEL?

To register a complaint with ANEEL, you can use the ANEEL Consumidor app. Before filing, try to resolve the issue directly with your electricity company and note your service protocol number, as this will be required for your ANEEL complaint.

Can I track the status of my ANEEL complaint?

Yes, the ANEEL Consumidor app allows you to track the responses to complaints you have registered. The agency will analyze your complaint and forward it to the electricity company for clarification and resolution.

What kind of information can I find in ANEEL Consumidor?

ANEEL Consumidor provides information on electricity tariffs, consumer rights and duties, and the official ratings of electricity companies as assessed by ANEEL. This helps consumers understand their position and the performance of service providers.

Does ANEEL Consumidor have ads?

No, ANEEL Consumidor does not contain advertisements. The app is free to download and use, focusing solely on providing utility services to consumers without commercial interruptions.

What devices is ANEEL Consumidor available on?

ANEEL Consumidor is available on iOS devices, including iPhones and iPads. It is designed to be accessible on these platforms for users to manage their electricity-related concerns.

How often is ANEEL Consumidor updated?

The latest version of ANEEL Consumidor is 1.4.11, and it was last updated on February 27, 2024. This indicates regular maintenance and updates to ensure the app functions correctly and remains current.

What is the age rating for ANEEL Consumidor?

ANEEL Consumidor has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions based on maturity levels.

What is the user feedback like for ANEEL Consumidor?

Based on the available data, ANEEL Consumidor has a rating of 1.0 stars from 1 rating. This single rating suggests a need for improvement in user experience or functionality.