Terrible customer service
Great idea… until I moved and can’t log in, can’t change my delivery address, can’t get ahold of anyone to address the issue. Literally no response to emails yet they continue charging my card.
The physical subscription is great
The subscription itself is awesome! The app though, was mostly useless.
Needs an update
On an iPhone 13 this is not really usable. UI is all over the place. Also somehow can’t access my subscription. Too bad, I thought the app would be a point in favor of the angels cup black box subscription
Great product, terrible app
The product and service is great. I enjoy being able to try different coffee tastings in smaller portions from various roasters across the country. However the app, which seems to have a good idea (record notes from blind tasting and then compare with roasters notes) is really quite terribly executed. Hard to use, scaling doesn’t work on my phone screen, simple usage elements like coffee look ups don’t work, and the workflow is clunky and makes it annoying to use.
Such a wasted opportunity. I will be deleting the app and recording f my tasting notes in a regular note taking app.
Such a wasted opportunity. I will be deleting the app and recording f my tasting notes in a regular note taking app.
Show more
Almost awesome
Great idea. Lovely coffee. Took quite some time to receive the order. Broken app. No way to know what I’ve received. Unhelpful support. No plans of fixing the app from what I can tell. There’s so much competition in this space that there’s no reason to stick with this one.
