Can’t use loyalty points
Haven’t been able to redeem loyalty points in months. Please fix.
Broken app - can’t redeem rewards
The food is delicious, but the app’s functionality is terrible. Any attempt to redeem loyalty points is met with error messages, which defeats the purpose of loyalty points and the app altogether, since you have to call instead. (And yes, I’ve deleted the app, reinstalled, rebooted my phone…nothing works.)
What’s worse is they are aware of the problem and have been for a couple of months, but they aren’t bothering to fix it.
What’s worse is they are aware of the problem and have been for a couple of months, but they aren’t bothering to fix it.
Show more
Points werent loaded
I went to eat, paid & never received my points for the purchase
Not very user friendly
Not very user friendly. Ended up entering order 3 times.
Took 3 times for the address to take as well.
Took 3 times for the address to take as well.
Can’t create an account - password option
When trying to create an account, the password option only has letters show in ALL CAPS. But to have a valid password you need lower case letters. Gotta fix that
Response from developer
Hello and thank you so much for your feedback! I'm happy to report that we have posted a recent updated version of the app that addresses this issue and allows now for lower and upper case letters. Thank you for flagging this and we hope to see you soon!
