Every update is worse than the last
😂I wonder if that app will shrink in size any as Anker silently trys to rebrand
***EDIT 2026: Soundcore has doubled down on making this app as awful as possible by adding unnecessary AI "features". WE JUST WANT TO CONTROL OUR AUDIO DEVICES‼️
***EDIT OCT 2025: Not sure why Anker insists on updating this AUDIO app will features that have nothing to do to with the AUDIO products users download the app for in the first place.
***EDIT 8/2025: HEY ANKER, I'm going to let you guys in on a little secret—ready? Here it is: aggressiveely shoving incredibly obnoxious pop-up ads in front of users in your UTILITY app isn't going to help you sell anything.
This app has gone from decently functional to a bloated & nearly 500MB pile of garbage. People want to control their audio devices not watch ads or buy some gimmick AI audio.
***EDIT 2026: Soundcore has doubled down on making this app as awful as possible by adding unnecessary AI "features". WE JUST WANT TO CONTROL OUR AUDIO DEVICES‼️
***EDIT OCT 2025: Not sure why Anker insists on updating this AUDIO app will features that have nothing to do to with the AUDIO products users download the app for in the first place.
***EDIT 8/2025: HEY ANKER, I'm going to let you guys in on a little secret—ready? Here it is: aggressiveely shoving incredibly obnoxious pop-up ads in front of users in your UTILITY app isn't going to help you sell anything.
This app has gone from decently functional to a bloated & nearly 500MB pile of garbage. People want to control their audio devices not watch ads or buy some gimmick AI audio.
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Horrible app
To get the application to even connect to your device, takes a lot of work and effort, including resetting the device, removing the app reinstalling the app and God help you if you accidentally disconnected
App too large
The app works well for adjusting some basic settings on my earbuds, but the size is ridiculously large. Who needs a 700MB app for such simple controls?
Too hard to use in the middle of the night
I use soundcore a30 sleep buds for sleeping. The homepage of the app is a pastel mess that is difficult to see without waking up, turning on the light, and putting on my glasses. I would like to be able to look at the app and check the battery levels while I am still half asleep. The battery levels are tiny little white numerals on a pale blue background.
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Far too bloated
This is a giant app full of nonsense most people will never use. Instead of forcing the full 900+MB app, make it user configurable so that sleep stories, white noise and AI capabilities can be added or removed if needed. Low storage = this app offloaded first.
Utterly awful update
It’s bloated and cluncky to use and revolves around ai - which nobody wants. It’s also broken my a20s which worked flawlessly for 2 years and now suddenly stop working after 3 hours. Tech support are being unhelpful stating I am out of warranty so I need to replace. Anker - you’ve lost a loyal customer
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New update not registering earbud
My A30 earbuds were working great since December but now since the new update came out the app won’t properly read my right earbud. Most of the time it says it’s either dead or low battery but when I reset the earbuds and reinstall the app the charge goes back to 100. The right earbud is charging but won’t work unless the app tells it to work and the app doesn’t give an accurate reading of the right earbud
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It’s too heavy
Consuming 950mb for an app to just set earbuds configuration is insane.
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Now it’s taking up 1.3Gb!!!
I complained last year about this app taking up over 600mb of space on my phone. I just checked and it’s now over 1.3Gb! What is wrong with this company?
Excessive storage usage
620MB app plus 320MB data and documents is a totally unnecessary amount of device space for an app with this functionality to take up. All I’ve used it for is to adjust the EQ of a pair of headphones. Optimise your app!
One of the worst apps I have installed.
I’ve had it for over a year and it has NEVER worked consistently or properly. It is a miracle if I can get the app to acknowledge that the device that is CONNECTED TO BLUETOOTH AND PLAYING AUDIO is even available. I have a Boom 2 and P31i buds. The buds connect more often than the speaker, but even then, it’s spotty at best. The fact that you are unable to change the call controls has also made me hang up on my friends dozens of times.
I don’t know if it’s just me, because everyone else seems to love this app. But it seems like the only thing they care about is their stupid AI assistant that you know NOBODY uses. Fixing the actual bugs isn’t important to them.
I hate this app.
I don’t know if it’s just me, because everyone else seems to love this app. But it seems like the only thing they care about is their stupid AI assistant that you know NOBODY uses. Fixing the actual bugs isn’t important to them.
I hate this app.
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App Size
The app works as advertised, but this app takes up 953mb of storage. Please reduce it.
10 months in and loving a30’s
They’re comfy and they work. Thank you for a truly helpful quality product. Thank you for adding more sleep stories. I would love the option to reorder them based on my preferences so they play in the order that works best for me.
Great but huge
App works well. It has some good features, such as adjusting for wind noise. Only complaint is the size - a whopping 660mb for what is a few minor (but needed) headphone features. I’d much prefer a manageable size and no janky AI assistant. I noticed size was mentioned in a review 3yrs ago and it’s only gotten worse.
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Horrible
Terrible, heavy, glitchy app change that makes no sense, literally asked for me to allow bluetooth connections 100 times and wouldn’t let me leave, what a disgrace of a change. Nobody wanted this, such a shame I will start looking for a new earbud brand now, this is on you.
Flakey software
These earbuds promise a lot and massively under deliver
App Can't find Sport X20
Can no longer use sport x20 with app.
The earbuds are connected via Bluetooth but the app doesn't register.
There is also no x20 option to set up manually....as they are not supported.
They sound like garbage without proper eq settings.....which was the selling point of the earbuds.
If not fixed soon - am legally entitled to refund as the app is sold as part of the product.
The earbuds are connected via Bluetooth but the app doesn't register.
There is also no x20 option to set up manually....as they are not supported.
They sound like garbage without proper eq settings.....which was the selling point of the earbuds.
If not fixed soon - am legally entitled to refund as the app is sold as part of the product.
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Blank Pages
Just downloaded the latest version, and suddenly I have blank pages everywhere, the sound page, and everything in the JML—can’t read messages ect. Worst of all, I can’t navigate off of those blank pages, have to shut down and reload the entire app. Any idea what’s going on, Anker?
App Size
The app works as advertised, but this app takes up 556mb of storage. Please reduce it.
