Alarm volume
With the latest update the alarm volume is so low it doesn’t wake me up.
Firmware updates and software glitches
This app forces you to download firmware updates just to access basic features of the earbuds and continues to cause issues asking you to reinstall the same update. App is bloated with useless menus and features that almost every other earbud company i know have such as a find my feature is not present or hidden under a thousand menus. Whoever is in charge of running the UI needs to be fired IMMEDIATELY.
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689 megabytes
Why the hell is this headphones app 689 megabytes what are you stupid
Almost 1GB for headphone app!
The app doesn’t really do anything and it takes up easily 1GB storage with some basic logs or who knows what
Bloat galore
I just want to be able to adjust my EQ - this app takes up nearly 1 gig on my iPhone. I don’t need AI or music recommendations
Survey banners now ???? Really 😡😤
WTH - now we are being given survey banners across the screen. How the heck do we get rid of these?
Why are companies ruining apps with unnecessary stuff and AI ? Just give us an app that works and leave it alone fgs.
Please - Sort out the confirmation button that pops up in portrait when you're using device in landscape instead of bombarding us with ads
😤😡😤😡😤😡😤😡😤😡😤😡
Why are companies ruining apps with unnecessary stuff and AI ? Just give us an app that works and leave it alone fgs.
Please - Sort out the confirmation button that pops up in portrait when you're using device in landscape instead of bombarding us with ads
😤😡😤😡😤😡😤😡😤😡😤😡
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not good
does not let me connect to my phone
AI but no intelligence
I don't want another AI in my life. I want an app that remembers the volume that my sleep earbuds were set to. Instead it sets the volume randomly each night.
LET ME REPEAT THIS
If you put the earbuds into your ear first, you may get hearing damage because tonight it has randomly set your volume to maximum.
LET ME REPEAT THIS
If you put the earbuds into your ear first, you may get hearing damage because tonight it has randomly set your volume to maximum.
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Worked great until they didn’t.
I’ve used these for a while. They’ve just stopped pairing. I’ve only been able to use the right earbud for a while. And they don’t charge.
Reliability is inconsistent
Not sure what is happening lately but reliability has been very inconsistent. Connecting & battery longevity is horrible now.
Adding “AI” but losing connectivity
The app used to take its time actually detecting the headphones, which wasn’t great, but now there’s an AI always listening but the app doesn’t connect to the headphones at all. Amazing priorities on display here
App doesn’t sync to the device.
It’s 0100 right now and I’m trying to sleep. I’ve got my soundcore A30s that cost me over $300. And it just will not paid with the app to allow me to actually use the noise cancelling features. It pairs to the Bluetooth on my phone no issues. I can play music on it through YouTube or Spotify. But whenever I attempt to use the app it fails. I’ve reloaded the app, hit forget device and then repaired it multiple times. The AI advice is just useless. Honestly feeling like I’ve just wasted my money.
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Terrible app
Neither my sleep A20 or space A40 can change settings after the app update. If not supported then I’m done with anker.
Awful
Used to be good did the daily login and gained points till the last update and you changed the system over and lost everything all the points and then told me it’s coz of the new system and my points are lost I was building them up to buy other things but not now when I’m looking for new ones I’ll look elsewhere 😔 people if you’re reading this then don’t buy anything from them oh and devs yes I have screenshots of my account when I had the points and where they’ve gone to🤬
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Not find and connect
Realy bad
Bloaty
Device management is fine - but it comes with a pile of useless junk. Does it really need to be nearly 1GB and have a “community board”? They’re headphones.
atrocious size
ai garbage makes this app eating a lot of phone memory. older version was more usefull and did not clutter. just an app to configure the earphone settings and equalizer. Makes me no more to update and neither bought these earphones that rely on ai
Why?
This app is nearing a GB with regular updates… to adjust EQ? I have been a regular Anker customer for years but it might be time to move onto a new brand if this is the direction this company is going with AI infested slop.
Bloated with unnecessary AI
I have many Anker products, that are simple, quality and “just work”. This isn’t one of them.
This app is bloated (650mb!) with unnecessary AI.
All anyone needs is a slick, quick, small app that can quickly allow users to adjust all settings to their audio equipment without unnecessary, unwanted, and generally useless AI extras.
Please make a “lite” version for people like me.
This app is bloated (650mb!) with unnecessary AI.
All anyone needs is a slick, quick, small app that can quickly allow users to adjust all settings to their audio equipment without unnecessary, unwanted, and generally useless AI extras.
Please make a “lite” version for people like me.
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Every update is worse than the last
😂I wonder if that app will shrink in size any as Anker silently trys to rebrand
***EDIT 2026: Soundcore has doubled down on making this app as awful as possible by adding unnecessary AI "features". WE JUST WANT TO CONTROL OUR AUDIO DEVICES‼️
***EDIT OCT 2025: Not sure why Anker insists on updating this AUDIO app will features that have nothing to do to with the AUDIO products users download the app for in the first place.
***EDIT 8/2025: HEY ANKER, I'm going to let you guys in on a little secret—ready? Here it is: aggressiveely shoving incredibly obnoxious pop-up ads in front of users in your UTILITY app isn't going to help you sell anything.
This app has gone from decently functional to a bloated & nearly 500MB pile of garbage. People want to control their audio devices not watch ads or buy some gimmick AI audio.
***EDIT 2026: Soundcore has doubled down on making this app as awful as possible by adding unnecessary AI "features". WE JUST WANT TO CONTROL OUR AUDIO DEVICES‼️
***EDIT OCT 2025: Not sure why Anker insists on updating this AUDIO app will features that have nothing to do to with the AUDIO products users download the app for in the first place.
***EDIT 8/2025: HEY ANKER, I'm going to let you guys in on a little secret—ready? Here it is: aggressiveely shoving incredibly obnoxious pop-up ads in front of users in your UTILITY app isn't going to help you sell anything.
This app has gone from decently functional to a bloated & nearly 500MB pile of garbage. People want to control their audio devices not watch ads or buy some gimmick AI audio.
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