Bugs!!
No support for S600
Response from developer
The 2.7.0 version supports the S600. To resolve this issue, please delete the app and download it again from the App Store. Try using it again to see if there are any changes. If the problem persists, feel free to email us at support@anker.com, and we'll work it out together. Thanks!
Great app except for logging in
Doesn’t work with Ankerwork m650 mics, missed opportunity
Response from developer
Hey there! Apologies for the mix-up with the app. Right now, it's only support with the PC version for the M650, but we're working on getting it up to speed for mobile too. We'll notify you the moment it's ready. If anything else pops up, just shoot us an email at support@anker.com, and we'll sort it out together. Cheers!
App won’t connect to my PowerConf speaker
Response from developer
Hello! Would you mind trying to first connect the speaker to your phone's Bluetooth, and then open the app to connect to the speaker to see if it works? If this doesn't work, please send an email to support@anker.com. We'll prioritize your issue and get it resolved as soon as possible!
Other than updating firmware, does not do anything useful.
Response from developer
Hi there! We are truly sorry for any inconvenience caused! Please understand that accepting the privacy policy is a compliant way of informing users about data collection in our App. We appreciate your feature suggestion. Would you mind kindly sending an email to support@ankerwork.com? We'd love to hear more of your thoughts and are committed to actively improving our products in the future!
Easy to use for multiple devices
Response from developer
So glad you love the app! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Great app
Response from developer
So glad you love the app! We are super excited to provide something that betters your life. Your recognition always motivates us to keep moving!
App keeps crashing; update: dev fixed
Update: app is usable again with good connections to speaker. Rating the app 5 stars for what it is intended to do-use speaker and update firmware. Kind of weird as a sales tool also, but also not bad idea.
Response from developer
We sincerely apologize for any inconvenience caused by the app crash issue. We have released an urgent update to resolve this problem. To fix the issue, please upgrade to the latest version of AnkerWork app.
Crashes constantly!
Response from developer
We sincerely apologize for any inconvenience caused by the app crash issue. We have released an urgent update to resolve this problem. To fix the issue, please upgrade to the latest version of AnkerWork app.
App crashes
Response from developer
We sincerely apologize for any inconvenience caused by the app crash issue. We have released an urgent update to resolve this problem. To fix the issue, please upgrade to the latest version of AnkerWork app.
Forget it if you use a VPN
Does not indicate that it is gathering this information in the app privacy settings, and according to GDPR, an IP address is personally identifiable information. The only personal information that it indicates that it is collecting, is your email address (which is used to create your Anker Work account).
Bit of a shame, as the app is a really good one.
Previous version was better , don’t waste your time
all the features of the previous version such as changing the sound mode ie: stadium, conference room etc.
This app is worthless and doesn’t
actually do anything helpful.
Response from developer
Thanks for your feedback. May I know the detailed model information of the AnkerWork product you purchased? Normally, with the AnkerWork app installed, you can - Check battery level - Check the latest firmware updates - Adjust volume - Set auto-power off intervals - Manage devices - Turn LED light bar off Sorry for the inconvenience caused. If you have any further questions, please email us at support@ankerwork.com.
No My50 support?
Response from developer
So sorry for the confusion caused. Please be noted that the M650 can work with the AnkerWork software of PC version only currently. You can visit this website to download the software to customize the settings for M650: https://us.ankerwork.com/pages/download-software
Have two, want more!
Response from developer
So glad you love the app! We are super excited to provide something that betters your life. Your recognition always motivates us to keep moving!
App is broken!
Response from developer
Dear OUsooner08, Thanks for your feedback. We apologize for the inconvenience this issue caused. Regarding the issue, please give the following steps a try to see if the issue could be well resolved: - Forget all Bluetooth pairing records on your phone. - Reboot your speakerphone and your phone. - Disable and enable Bluetooth on your phone. - Turn on the speakerphone and reset it by following the steps: power on it, press and hold down the Bluetooth button, and then the Volume"-" button until the square indicator flashes four times. - Test if the speakerphone could be paired with another Bluetooth device if possible. If the above solutions cannot solve your issue, please contact AnkerWork Customer support at support@ankerwork.com for further assistance. We will have you taken care of!
Smart Mute missing when using PowerConf H700
It is not showing for H700 PowerConf headset - which is the main reason I bought it.
Response from developer
Thanks for your feedback. Did you buy the black version or the blue version? Please know that the smart mute function can only work on the blue version. Sorry for the inconvenience caused. If you have any further questions, please email us at support@ankerwork.com.
