Bugs!!
No support for S600
Response from developer
The 2.7.0 version supports the S600. To resolve this issue, please delete the app and download it again from the App Store. Try using it again to see if there are any changes. If the problem persists, feel free to email us at support@anker.com, and we'll work it out together. Thanks!
Great app except for logging in
Doesn’t work with Ankerwork m650 mics, missed opportunity
Response from developer
Hey there! Apologies for the mix-up with the app. Right now, it's only support with the PC version for the M650, but we're working on getting it up to speed for mobile too. We'll notify you the moment it's ready. If anything else pops up, just shoot us an email at support@anker.com, and we'll sort it out together. Cheers!
No S500 can be selected?
Response from developer
Hi, sorry for the inconvenience this issue has caused you. We have recently resolved the problem, and we would appreciate it if you could check to see if it has been fixed on your end. Should you encounter any further issues, please feel free to contact us at support@anker.com, and I'm sure we can figure it out!
App won’t connect to my PowerConf speaker
Response from developer
Hello! Would you mind trying to first connect the speaker to your phone's Bluetooth, and then open the app to connect to the speaker to see if it works? If this doesn't work, please send an email to support@anker.com. We'll prioritize your issue and get it resolved as soon as possible!
必要性がわからない
アプリでいろいろできるとかいてあったので入れてみたが
アプリで繋げることはできず、IOSのBT画面から追加しないと認識しない
複数台の判別のための名称変更もできない
ボリュームは実機でできるしアプリを入れなくてもスピーカーとして認識する
アプリを作った人には悪いのだけどこのアプリはファームアップ意外に用途が見当たらない。。
Response from developer
こんにちは!現在、まずAnkerWorkデバイスをスマートフォンとBluetoothでペアリングし、その後アプリでデバイスに接続する必要があります。複数の同じデバイスに接続した場合、番号で区別されますが、将来的には名前を自由に設定できるように考えています。ご意見ありがとうございます。もしよろしければ、詳しいご提案をメールsupport@anker.comでお送りいただけますか?私たちはこれからもさらに多機能な開発を予定しています!
Other than updating firmware, does not do anything useful.
Response from developer
Hi there! We are truly sorry for any inconvenience caused! Please understand that accepting the privacy policy is a compliant way of informing users about data collection in our App. We appreciate your feature suggestion. Would you mind kindly sending an email to support@ankerwork.com? We'd love to hear more of your thoughts and are committed to actively improving our products in the future!
Beta testing
Response from developer
Oi! Obrigado pelo seu comentário e interesse em testar nossos produtos, já registramos isso. Quando tivermos projetos Beta, consideraremos você primeiro. Tenha um bom dia!
Not working under iOS17
Response from developer
Sorry for the inconvenience! Please try upgrading the app to the latest version 2.5.1, this should fix your issue. If the problem persists, feel free to email us at support@anker.com, we're confident we can figure this out!
Easy to use for multiple devices
Response from developer
So glad you love the app! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Great app
Response from developer
So glad you love the app! We are super excited to provide something that betters your life. Your recognition always motivates us to keep moving!
App keeps crashing; update: dev fixed
Update: app is usable again with good connections to speaker. Rating the app 5 stars for what it is intended to do-use speaker and update firmware. Kind of weird as a sales tool also, but also not bad idea.
Response from developer
We sincerely apologize for any inconvenience caused by the app crash issue. We have released an urgent update to resolve this problem. To fix the issue, please upgrade to the latest version of AnkerWork app.
Crashes constantly!
Response from developer
We sincerely apologize for any inconvenience caused by the app crash issue. We have released an urgent update to resolve this problem. To fix the issue, please upgrade to the latest version of AnkerWork app.
App crashes
Response from developer
We sincerely apologize for any inconvenience caused by the app crash issue. We have released an urgent update to resolve this problem. To fix the issue, please upgrade to the latest version of AnkerWork app.
Forget it if you use a VPN
Does not indicate that it is gathering this information in the app privacy settings, and according to GDPR, an IP address is personally identifiable information. The only personal information that it indicates that it is collecting, is your email address (which is used to create your Anker Work account).
Bit of a shame, as the app is a really good one.
Response from developer
We appreciate your feedback and apologize for any inconvenience caused by the issue. We are glad to inform you that the issue has been resolved in the latest version V2.4.6. We recommend that you upgrade to this version to experience the improvements. If you have any further concerns or questions, please do not hesitate to contact us at support@ankerwork.com.
Previous version was better , don’t waste your time
all the features of the previous version such as changing the sound mode ie: stadium, conference room etc.
This app is worthless and doesn’t
actually do anything helpful.
Response from developer
Thanks for your feedback. May I know the detailed model information of the AnkerWork product you purchased? Normally, with the AnkerWork app installed, you can - Check battery level - Check the latest firmware updates - Adjust volume - Set auto-power off intervals - Manage devices - Turn LED light bar off Sorry for the inconvenience caused. If you have any further questions, please email us at support@ankerwork.com.
No My50 support?
Response from developer
So sorry for the confusion caused. Please be noted that the M650 can work with the AnkerWork software of PC version only currently. You can visit this website to download the software to customize the settings for M650: https://us.ankerwork.com/pages/download-software
Have two, want more!
Response from developer
So glad you love the app! We are super excited to provide something that betters your life. Your recognition always motivates us to keep moving!
App is broken!
Response from developer
Dear OUsooner08, Thanks for your feedback. We apologize for the inconvenience this issue caused. Regarding the issue, please give the following steps a try to see if the issue could be well resolved: - Forget all Bluetooth pairing records on your phone. - Reboot your speakerphone and your phone. - Disable and enable Bluetooth on your phone. - Turn on the speakerphone and reset it by following the steps: power on it, press and hold down the Bluetooth button, and then the Volume"-" button until the square indicator flashes four times. - Test if the speakerphone could be paired with another Bluetooth device if possible. If the above solutions cannot solve your issue, please contact AnkerWork Customer support at support@ankerwork.com for further assistance. We will have you taken care of!
