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AnswerForce

AnswerForce

24/7 Live Receptionist Service

661 ratings
13 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • September 4, 2018
  • July 2, 2026

Features

Developer

Michael Payne
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AnswerForce screenshot #1 for iPhone
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Reviews summary↘︎
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🔄6+ apps
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❓5 answered
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📦~ in 1 week
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About

This app provides 24/7 live receptionist services to ensure instant customer responses and excellent support. Manage your business communications on-the-go, access call data, and respond to customer messages directly from your smartphone.

✓24/7 live receptionist service
✓Instant customer responses
✓On-the-go business management
✓Access call data and messages
✓View appointment updates
✓Respond to inbound messages
✓Forward messages to team
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What users say

Summarized from real user reviews of AnswerForce. Based on 661 reviews and a 4.6/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Business app.

Positive things

  • 📞Reliable call answering and scheduling
  • 📱User-friendly app interface
  • 🎙️Call recording and playback functionality
  • 🔗Slack integration capability
  • ✨Simple and easy to use
  • 📊Comprehensive answering service for after-hours
  • 🚀Continuous app improvements

Negative things

  • 🐛App crashes on startup
  • 🔔Notification alerts stop working
  • 📸Images not displaying in messages
  • 🔄No background refresh functionality
  • 👥Inconsistent operator reliability
  • ❌Agents not following scripts
  • 💰Poor service quality relative to cost
See all reviews

What's New in AnswerForce

8.23.0

July 2, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Highly recommend

Never lose another prospect because you could not answer the phone. They will always pick up the phone for you and can schedule estimates for you too. Would highly recommend for small business that don’t have a full time office person or a business that gets a lot of calls after hours.
Lalo#11Lalo#11

Mehhh

App constantly stops alerting via notifications on iPhone. Pictures stopped showing up in messages from colleagues.
JMAN-1985JMAN-1985

Awesome

This happens to be one of the better applications we’ve used plenty of Answering services. These are definitely my favorite thank you guys.
jacobkatzjacobkatz

Does not background refresh

Does not background refresh
wfreeman-ILwfreeman-IL

Onboarding

Great and simple. Looking forward to the partnership
Jamesdyer87Jamesdyer87
See 8 more reviews

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User experience

🐞

Reported Bugs

5 issues

App perpetually signs out users

Bug

Notifications stop alerting on iPhone

Bug

Pictures not showing in colleague messages

Bug

App crashes when opened

Bug

Background refresh not working

Bug
✨

Requested Features

3 requests

Text messaging capability

Feature

Background refresh for notifications

Feature

Improved app stability and performance

Feature

FAQ

What does the AnswerForce app do?

The AnswerForce app provides 24/7 live receptionist services to ensure your customers receive instant responses and practical support. It allows you to manage your business communications on-the-go, access call data, and respond to customer messages directly from your smartphone.

What are the key features of the AnswerForce app?

Key features include access to your call data and messages, viewing live appointment updates, prioritizing and responding to inbound customer messages, sharing schedule updates, and forwarding customer messages to your team via email or SMS. You can also add notes to customer messages for team instructions.

Is the AnswerForce app free to use?

Based on the provided information, the app itself is free to download and use. The service it provides, the 24/7 live receptionist, is likely a paid service that the app facilitates access to.

What kind of businesses is AnswerForce suitable for?

AnswerForce is suitable for a wide range of businesses that want to deliver excellent customer service and manage communications efficiently. This includes small businesses, entrepreneurs, and any professional who needs to focus on their core business while ensuring customer inquiries are handled promptly.

How does the app help manage customer messages?

The app allows you to view, prioritize, and respond to all inbound customer messages directly from your smartphone. You can also forward these messages to specific team members via email or SMS and add internal notes to provide context or instructions for your team.