Finally
Wrong identification
改悪されている
Response from developer
この度は貴重なご意見をお寄せいただき、誠にありがとうございます。 【価格について】 以前の価格は AI による概算でしたが、現在は eBay 等の実際の 市場出品データに基づく方式に刷新いたしました。そのため、 特に宝石・ジュエリー類では、石のカラットや真贋が写真から 判定できず、類似の出品価格に基づく控えめな範囲が表示される 場合がございます。刻印や裏面の接写を追加していただくと、 鑑定と価格の精度が向上いたします。本物の宝石をお持ちの場合、 実際の価値は表示範囲を大きく上回ることもございます。次回の アップデートでは、この点をより分かりやすくご案内する表示を 追加いたします。 【画面が勝手にスクロールする問題について】 ご報告いただき誠にありがとうございます。現在調査を進めており、 今後のアップデートで修正いたします。 今後ともご意見をお聞かせいただけますと幸いです。 Antiqlyサポートチーム
Keep getting errors
Of course no information for tech support on site.
Response from developer
Hi, and thank you for taking the time to share this — we're genuinely sorry for the frustration. The limit you ran into was a temporary glitch affecting a small number of accounts, and it's not how the yearly plan is meant to work: your subscription includes full, unlimited access. We've already identified and fixed the issue on our side, so scanning should now work with no cap at all. If you still see any limit, just reach out at antiqly@obzena.com and we'll take care of it right away. We'd love the chance to make this right for you.
Cancelling
MamazonzResponse from developer
We will address this in our next update, thank you. Your comment motivated the Antiqly team. 🙏🏼
Knew nothing about antiques
Better than the others
Response from developer
We're glad you liked our app. Your feedback has motivated our team. 🙏🏼
Flea market lifesaver
Response from developer
We're glad you liked our app. Your feedback has motivated our team. 🙏🏼
Great for silver marks
Response from developer
We're glad you liked our app. Your feedback has motivated our team. 🙏🏼
Super easy
Response from developer
We're glad you liked our app. Your feedback has motivated our team. 🙏🏼
Cancellation
CBOZIGIAN
Response from developer
Hi, and thank you for the honest feedback, we're sorry Antiqly didn't meet your expectations. A quick clarification: Antiqly provides AI-generated estimates to help you research and identify items. These are educated approximations based on visual data and comparable listings, not a substitute for a certified, in-person appraisal. We try to make this clear, and we'll keep improving how we communicate it. On your membership: developers can't cancel subscriptions on your behalf, but you can do it in seconds on your device — Settings > [your name/Apple ID] > Subscriptions > Antiqly > Cancel Subscription. The cancellation takes effect at the end of your current billing period. If you'd like help with a refund, please email us at hello@obzena.com with your purchase details and we'll guide you through Apple's refund process right away. We genuinely appreciate you giving Antiqly a try, and your feedback helps us make the accuracy better. Thanks again. The Antiqly Team
great experience
Response from developer
Thank you! The Antiqly team always strives to provide the best for our customers.
Amazing
Response from developer
We're glad you liked our app. Your feedback has motivated our team. 🙏🏼
Scam
Response from developer
Hello, yes, downloading our app is free, but using it isn't – I think that's a misleading comment. However, to ensure your satisfaction and if you'd like to try our app, please send an email and I'd be happy to give you a free 1-week promo code.
nice
Response from developer
I'm glad it worked. Thank you for your comment.
saved me from tossing moms stuff
Response from developer
We're glad it worked 🙏🏼
Unfair false application
Response from developer
There must be a mistake. You can find options to contact us under the support section in the app's settings. You can reach us there. Alternatively, you can send an email to tugberk@obzena.com with your user ID from the settings so I can check your account and, if necessary, assist with refund procedures.
Wrong
Response from developer
Hi Justin, thank you for flagging this, confusing a Secretary with a sideboard is a real miss on our end. One tip that significantly improves accuracy: our app supports multi-photo queries, so adding 3-4 angles of the same piece (front, side, hardware close-up, any maker's marks) gives our AI models much more context to work with. If you'd like to try again or report further issues, you'll find multiple contact options in the Settings section, we'd love to hear from you. We're a small team and feedback like yours directly improves the app.
Doesn’t work
Response from developer
Hi, thanks for the feedback. We're sorry to hear scanning didn't work for you. This sounds like an issue we'd love to investigate, could you email us at tugberk@obzena.com with the item you tried to scan and your iOS version? We'll get it sorted right away.
Not close
Response from developer
Our application also offers the option to add multiple photos; for example, you can add photos of an antique from four different angles in the same query, allowing our AI models to provide more accurate and precise answers. I apologize for the confusion. If you experience any further issues or wish to try again, there are many ways to contact us in the settings section; please feel free to write to us.
