App is so slow
iPhone 11 Pro with nothing on it and this app takes ages to navigate. It should be illegal to make an app so slow showing text…
Notifications/alerts
The app could really do with some actual good updates, such as alerts when you receive money into your account from someone or when you get paid, like every other bank does. It’s such a simple thing to add.
The layout also feels outdated, and honestly, it shows that the people designing it either need to be replaced or need to get some inspiration from other banking apps.
The layout also feels outdated, and honestly, it shows that the people designing it either need to be replaced or need to get some inspiration from other banking apps.
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Limited
App is had very limited functionality compared to other banks.
No push notifications, seriously?
“Unfortunately, we don't provide push notifications for card transactions at this time.”
Cmon guys, it’s 2026, what are you even doing with this app if you don’t have push notifications for transactions. Epic fail.
Cmon guys, it’s 2026, what are you even doing with this app if you don’t have push notifications for transactions. Epic fail.
Laggy
Since iOS 27 the app has an annoying delay moving between screen and the new confirmation prompt when moving money between my own accounts within the app is unnecessary.
Also, your automated/bot response to AppStore reviews is broken, my name is not “Laggy”
Also, your automated/bot response to AppStore reviews is broken, my name is not “Laggy”
Recurrent crash
Crashes every time I try go open Future Payments (under More)
Rubbish app
How this app has nearly 5 stars is beyond me.
It’s utter rubbish. 4 days to show a credit card transaction!!! 4 DAYS!
Not to mention they remove functions from the app, more often than they add them.
Sack the development team.
It’s utter rubbish. 4 days to show a credit card transaction!!! 4 DAYS!
Not to mention they remove functions from the app, more often than they add them.
Sack the development team.
Won’t open, completely broken
App has been completely broken for over a month now. It hangs for a few seconds after opening and then crashes completely. Latest updates haven’t helped.
Running latest iOS on an iPhone 15 pro. No communication from ANZ team. Amateur stuff.
Running latest iOS on an iPhone 15 pro. No communication from ANZ team. Amateur stuff.
So hard to use
You need to look at the NAB app and copy that style.
Compatibility
The latest app and its predecessor is not fully compatible with an iPad the future transaction closes the app and sign you out of the login. Works ok on the iPhone otherwise the app is very good on all devices. Hopefully this little bug is fixed on the next iteration ANZ releases.
Fraud
Transactions that are still pending should be stopped immediately if they identified by customers. ANZ says that they cannot do anything until the transaction settles.
I felt like it
ITS THE BEST GETTING CARD TMW
Regularly a day behind
What’s the use of an app that is regularly behind in showing transactions. I wish it would at least indicate that a particular payment is pending. If I log into my account using my laptop I can see that a scheduled payment has been made, however, the app is usually slow in reporting transactions that are not visa transactions. It is frustrating.
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No notifications for anything
Rubbish app. You’d think by being one of the Big 4 they would have at least the basics of app notification. We get nothing about incoming or outgoing payments, not even scheduled payments or bill date notifications. Absolutely useless. I’ve waited and given feedback for three years.
FIX THE APP
Ever since the update I am not able to tap on the accounts and scroll at my transactions let a lone transfer or pay. Once you tap into an account the whole just freezes. Imagine one of the big 3 banks not able to do one simple function. If this doesn’t get fixed by next week I’m moving elsewhere. Been a happy ANZ customer until today. Disgrace!
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Won’t scroll
Since this update I can’t scroll when I click on an account. It locked the screen won’t click on anything. I’ll take it to my bank branch Palmerston
Re-design is rubbish
The latest update with a redesign of where the buttons are, is rubbish. Half baked changed and mis-matched fonts. If it ain’t broken, don’t ‘fix it’ for the sake of ‘progress’! Who on the design/development team approved this?
Please update!
Please, please, please remove the ‘deregister’ button from the bottom right hand corner of the app landing page. My grandpa (90) is CONSTANTLY hitting it by accident and deregistering his account. He is unable to re register by himself because he doesn’t understand how to use a OTP. This means is is locking is app, blocking his phone from receiving the OTP and sometimes even going to far as managing to lock his online access. The only way to get the phone unlocked for a OTP is over the phone and his poor hearing makes this really challenging and he doesn’t always have anyone to help support him.
Please, remove the deregister button from the front page. Please!
Please, remove the deregister button from the front page. Please!
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Hate this app feature
Only lets you set a bank pin here or through an internet banking. That’s just terrible ux
Was fine, now unusable since about a week ago. Now zero access to my money.
I’ve used this app for years, it’s had its moments of shortcomings but overall it’s been pretty dependable. That was until last week, where the app doesn’t load at all, I get stuck on a blue screen and then it crashes completely.
Really not ideal as it was happening on and off for a week until yesterday when I haven’t been able to access my money at all, whatsoever for about 24 hours now.
I’ve reached out to support, followed all their support advice, but that doesn’t do much when I’m waiting to hear back from support and urgently need access to my funds. My car is being serviced and I have to somehow figure out a solution to actually be able to pay it in an hour, considering the app has been completely unusable. With zero access to my money.
Really not ideal as it was happening on and off for a week until yesterday when I haven’t been able to access my money at all, whatsoever for about 24 hours now.
I’ve reached out to support, followed all their support advice, but that doesn’t do much when I’m waiting to hear back from support and urgently need access to my funds. My car is being serviced and I have to somehow figure out a solution to actually be able to pay it in an hour, considering the app has been completely unusable. With zero access to my money.
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