Update
“Word of the day” I am unable to access? Why
Beware! Don’t buy!
Response from developer
There were issues with Apple's licensing system. I was never possible to pay for the app twice. Please download the latest version (14.0). That fixes the issue. Sorry for the inconvenience.
‘Total failure’?
Response from developer
There were issues with Apple's licensing system. Please download the latest version (14.0). That fixes the issue. Go to AppStore > [your account] > "Update all" and it will download if you are on WiFi. Sorry for the inconvenience.
App doesn’t work, wants me to pay again
Response from developer
There were issues with Apple's licensing system. Please download the latest version (14.0). That fixes the issue. Go to AppStore > [your account] > "Update all" and it will download if you are on WiFi. Sorry for the inconvenience.
Dictionary
Still not right
Response from developer
User Support is there. (This is Tech Support) This app was never $40. You must have purchase an app with a similar name, maybe from another company But, we will still try to help you find your lost app. Please email User Support. They will reply.
Temerity
Response from developer
This app was never $40. You would never have to pay again, anyway. You must have purchased a different dictionary app, possibly from a different company. Email our Support Desk and they will try to find which app you actually purchased. The original receipt email from Apple will sort this out instantly. It might take a couple of days, but they will reply.
English language knowledge at your finger tips
I personally like the layout, I find it simple and easy to use.
Well done to the team behind this.
Response from developer
Thank you
This is a con
Response from developer
"Free to download" is different from "Free". The app lets you sample the content before purchasing. It clearly says in the description that it is not free.
Excellent support, excellent product
Response from developer
We hope you have moved back to your original purchase now.
Bad Faith
Response from developer
Some people require In-App purchases and some can not use them. We provide two app so that we can cover everyone. There is a link to the support email address in the About section of the app. -That didn't help you back when there was a crashing issue 6 years ago, but now Apple's review process is much faster, so when a new version of the OS causes a problem we can fix it much quicker.
What a waste of time!
Response from developer
"Free to download" is different from "Free". The app lets you sample the content before purchasing. It clearly says in the description that it is not free.
Disappointing for the price
Rubbish
It is ugly, unbelievably ugly. Did a teenager design this in their holidays using screen grab and MS Paint?
It's also really hard to use. It's not clear what is a button or a link, it's not clear what the bottom buttons mean. It has ads, and constantly bugs you for an expensive IAP for a thesaurus. If I wanted a thesaurus, I would have got a thesaurus app.
I don't mind paying $15-20 for a good dictionary, but this dictionary is rubbish at a price point of free. It's a shame, because the Oxford Dictionary is the best, but this app is the worst.
What's going on?
I want a refund of my $30 if the app does not work - not to have to pay more money.
Response from developer
We hope you have moved back to the app you originally purchased.
Thieves & scoundrels
Response from developer
We hope you have found the app you originally purchased.
ios8 - refuses to work, no contacts
Response from developer
We hope you have found the app you originally purchased.
