Great app with one horrible flaw
There should be a practice mode where new players, or people like me that fear messing stuff up and interfering with the flow of play, can learn how to use the editing and correction interfaces while in the safety and comfort of their own home. As it is, the only time someone can learn to use these features is when something has gone wrong and play has stopped and everyone is looking at you. When this happens to me, I usually end up tracking one of the kids down and asking them to fix it.
Despite me being a retired software engineer reasonably competent with computers, I am not confident in editing during a match even after using it several sessions. Admittedly the younger folk catch on quickly. Even so, a practice mode would be useful for being able to teach new scorekeepers.
Please add this feature!
Response from developer
Hey Keith, we really appreciate your feedback! We agree and are working on a practice mode. Let us know if you have any other suggestions for us and our team. We look forward to your feedback once this feature is released!
Great, but…
Needs Apple Watch support
Feature
Overall good with some functionality needs
One really crucial thing is being balero delete a rack if you accidentally start a match. Sometimes someone accidentally starts a player match that shouldn’t be started and it needs to be deleted (not reset). For example, a match that is actually a forfeit or if a match is started in the wrong order and needs to be deleted so the correct throwing order is there. Deleting matches needs to be a thing!
Dead balls in 9ball
Getting better but big flaw
Could be better…
Response from developer
Thank you so much for your feedback! We have forwarded this review to our team. We realize some data seems lost when scoring in the app versus paper and we're working to bridge any foreseen data gaps. Let us know what you think as we continue to improve the app and contact our Support Team directly at support@poolplayers.zendesk.com with any additional thoughts😁️🎱️Have a great Fall Session!
Unnecessary update
A recommended addition is having the sum of skill levels you have played so far displayed so you have less math to do to figure out who can play the last few matches
Response from developer
Thank you for your feedback and suggestion. This is being taken into consideration by our Tech Team.
Slick but less than it could be
But like another reviewer said, the app could be so much more. It could give you stats on how many balls you made in a row, shot percentage, how the match progressed, safety success, your history with specific opponents, etc. etc. Look no further than Pool Scoreboard app (which I used before this one came along) for all of those features and more.
Response from developer
Thank you for your feedback & suggestions for the app's improvement. We appreciate you, have a great session!
So much easier than the paper score sheets!
The app does what it’s designed to do. Nobody in either division I play in has had technical issues with the app. It’s mostly intuitive, though I do have to ask someone how to correct a mistake (okay, a few different mistakes 🤪). The mistakes are def user errors.
Having someone sit with you as you use it the first time helps — just like we had to learn on paper sheets.
Overall, it’s great to use!
Suggested enhancement: I’d love to be able to see more details of matches.
ETA: Hi Dev Team:
I had league pool last night, and learned they are still using paper for a couple of things not available in the app, but would be great enhancements:
1. Notes about dues, like who’s paying when or whatever.
2. Notifications about makeup matches. Sometimes teams agree to make up a match because someone is out
Also, had first glitch last night. User error, but needs a way for user to resolve correctly.
*9-ball
*Marked a ball incorrectly, but didn’t see it until a couple of turns later.
*Tapped to go back to that turn to correct
* Maybe went too many turns back, or I don’t know what
*Modal said something like I’d already gone back to that turn. (??)
*Tapped OK or whatever 🤪
*Everything was then grayed out. Couldn’t select “go back to A’s turn” or continue with the current turn.
*Exited the all completely and restarted. Same result.
*Third time a charm, I guess, because then I did it correctly, I suppose?
Bottom line is that there is a way for user to create a scenario where only option is to exit out and re-start the app.
I think maybe I went back too many turns? I think we were in 3rd or 4th and I wanted to change 1st or second. It was at least two turns.
Hope you see this update! :) (Still 5 *****) This is one of those understandable/expected bugs 🐞 that come up.
Response from developer
Thanks for your 5 stars & feedback! You can edit a match by selecting the match and drilling down into games to change who made a ball. Please email our Support Team at support@poolplayers.zendesk.com for detailed support. They will be happy to look into any issues and answer questions you may have. Have a great session!
Version 1.14.38
So much easier than the paper score sheets!
Having someone sit with you as you use it the first time helps — just like we had to learn on paper sheets.
Overall, it’s great to use!
Suggested enhancement: I’d love to be able to see more details of matches.
Glitch
More match summary info needed from app
Great App.
I would ask to use preferred nickname for Scorekeepers Name or give the user the option. Thank you.
Cool app!!
For 9-ball I would love to see the total points each player had in each match. People ask after their match has ended, but I have moved on to the next match. I have to open the match and add the points for each game to get those points. And we can’t see it at all after it has been submitted.
For 8-ball, it would be nice to see how many games each player won after the scoresheets have been submitted.
Response from developer
Thank you for your rating & feedback🤩️Have a great time & let us know when you have additional ideas for us. We'd love to earn 5 stars from you!
Demo / practice mode
Development suggestion
1. Make available per player payment option or total. So if five matches are entered, split total due into five or pay all, etc.
2. Roll call for available players for each game night that’s viewable to both teams so we can know what we are walking into each game night.
3. Team chat area.
Response from developer
Hi! We appreciate you taking the time to submit your suggestions - awesome! We are working on a couple of these features for an upcoming release, and will take your #2 idea to our next collaboration😁️Have a great week!
Better than paper
Response from developer
Thanks for your review & 5 stars!! If you have any questions check out our short tutorials on our YouTube page or the help section on poolplayers.com 😊️Thanks again!
