No receipt breakdown
Needs itemized receipt and app seems like it intentionally is made to not show you a bill breakdown. I’ll have to go into the office a get it printed instead.
Can I give ZERO stars?
Just moved into my apartment so this the first month to use the app. FYI - customer service is NOT 24/7. 9-5:30 EST. Second, app keeps crashing. When it does pull up, won’t recognize my login information. Just ridiculous! How are we suppose to be on time with an app like this?
Dog water app designed by lobotomized monkeys
This app doesn’t really have auto pay, it has “scheduled” pay. That means it your charges change at all it will charge whatever is set.
This also means you cannot auto pay two charges, if your apartment charges utilities separately
On top of this is a charge is made for a bill that is smaller than the scheduled amount it will just go through and charge the larger amount. If you catch it after the charge goes through and try to correct it the app errors out as you can’t:
Cancel auto pay without canceling the scheduled charge (that just went through)
You can’t cancel the bank because the auto pay
If your apartment uses this service they are cutting corners and you should run
This also means you cannot auto pay two charges, if your apartment charges utilities separately
On top of this is a charge is made for a bill that is smaller than the scheduled amount it will just go through and charge the larger amount. If you catch it after the charge goes through and try to correct it the app errors out as you can’t:
Cancel auto pay without canceling the scheduled charge (that just went through)
You can’t cancel the bank because the auto pay
If your apartment uses this service they are cutting corners and you should run
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Feature add ons
Please add a feature to split rent more than just 50/50. I pay rent 60/40. Also allow pictures to be uploaded when making service requests
Terrible app
I set up an autopay and it failed to process the payment on time. 4 days later I found out the payment failed, they charged me $160 late fee and didn’t notify me.
I reverted back to manually submitting payments through the app but I have to re-enter banking details every month. So stupid!!! If I could give this app and the Connor group that owns it a negative rating I would!!
I reverted back to manually submitting payments through the app but I have to re-enter banking details every month. So stupid!!! If I could give this app and the Connor group that owns it a negative rating I would!!
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