APCOA Connect User Reviews

Customer Experience

Positive experience2.8% of reviews
Neutral1.9% of reviews
Negative experience95.3% of reviews

~ Based on 107 written reviews from the US App Store.

Is APCOA Connect Safe?

APCOA Connect – Parking appears mostly safe based on user ratings. AppsHunter Safety Score for APCOA Connect is 74/100.

This assessment is based on 28,237 user ratings, with an App Store average of 3.7/5.

Is APCOA Connect Legit?

APCOA Connect – Parking appears to be a legitimate app. AppsHunter Legitimacy Score for APCOA Connect is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not working

Used this app in a hospital car car park set up the session but is was missing when we left had to pay when we reached home then late pay did not recognise the session
Such a worry dealing with having to be at the hospital is stressful enough will not use again

Useless

Need to park somewhere and the app refuses to validate two cards…WTF is the point of this app??

Useless company useless app

Whoever owns this company should fire their whole development team, the website is useless, it lists the available car parks then when you try to book it says no car parks found. The app requires you to sign up for loads of marketing, if you try to select which to opt out it then forgets all the registration information you provided then you have to start over, or do as I did delete the app and find alternative parking.
Show more

Another fine because app didn’t log the

Yet again I’ve parked and used Apple Pay, had verification of success on phone and then the app hasn’t logged the parking and £100 fine in the post. Autopay is available at only some of the stations but not Brighton or Three Bridges no one is trying to dodge just if you use daily then eventually you will get caught as the app frequently doesn’t log and it’s only if you notice that you don’t get fined.
Show more

Horrible app

Requires you to fill in long registration forms before you can park. It is bloody stupid

Dead loss

This app will not let me change my vehicle. It is the only way to pay at our local railway station - to say this is frustrating is an understatement!

Not intuitive

Hard to change vehicle plate to a different one previously registered. Had to go via receipts.

Worst App imaginable

This is just awful, terrible operating system, you wouldn’t want to be in a rush.

Useless app!

Dysfunctional app. Not able to register or even pay via their website.

Location not found

Machines at Booterstown not working. They say if not working use app.

But then this App not working at Booterstown - “location not found”

There are QR codes to a specific page onsite. But they conflict with other prominent signs shown saying use the app.

Whoever is organising parking needs to fix signage, onsite machines and the app.
Show more

Different vehicle

I want to park in my normal
Car park using a different vehicle but this seems very hard to achieve so I gave up. Very frustrating!

Scrolling issue

Latest version of the app isn’t rendering on mobile phones correctly. Only 3 tiles can be seen and scrolling doesn’t work. Not all features are accessible as a result.

Terrible

This app is so bad. The registration process is ok, all the way up to requesting an SMS code. It takes far too long to receive a message, so that you think it’s failed and request another. It took about 15 minutes just to register which is completely unacceptable, given the station gives you a 20 minute window to make a payment. Do better this is simple stuff.
Show more

Poor

Impossible to set a period. Only able to pick up the duration from a previous visit. Impossible to then extend the duration by a single day. Impossible to pick the location (3010)

Absolute pain !

I could write for an hour about this company. The cost of parking at Paddock Wood station has escalated from c£6 to nearly £10 over the last 3 years, which is criminal. I am retired now, so this is nearly as much as the rail fare into London. The station staff agree that the cost is obscene. Aside from being one of the worst apps, requiring at least 2 button presses to make anything happen, the app insists on your going through to your bank app to approve the transaction, which is awkward & time consuming when the signal is marginal at best out here. They insist on your keying in the username & password at random intervals & the app suddenly ceases to function, so you have to delete & re-install, requiring passwords etc. You can no longer pay in the station & you see people really struggling with the machine in the car park itself. Why are the charges seemingly uncapped & unregulated ? If the govt wants people off the road & to use trains, then how can the charges be allowed to escalate so fast ?
Show more

System error 205

Awful app. Poor onboarding and then failed with a system error.

One of the rubbish parking App

This app is headache and scammer, NHS kindly use Ringo or Pay by phone app. Thanks

Horrific App

Possibly the worst parking app I have ever encountered not even sure how this was approved to be allowed on the App Store.

Rubbish. Really poor

Updated my phone number at the weekend. Now parked. On the train and app totally doesn’t recognise my number now. So can’t log in. Risk a fine.

This stuff is so basic why do we have to pay for such rubbish?!!

Horrible app

App is absolutely terrible. Sort it out