apiALARM User Reviews

Customer Experience

Positive experience31.3% of reviews
Neutral3.1% of reviews
Negative experience65.6% of reviews

~ Based on 64 written reviews from the US App Store.

Is apiALARM Safe?

Not enough ratings yet to assess apiALARM.

Is apiALARM Legit?

apiALARM has limited verification signals. AppsHunter Legitimacy Score for apiALARM is 55/100.

Based on 55 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Payment method

Need a better way for the payment. It’s really suck.

Poor

Inconsistent. Continuous problems.

Notifications Don’t Work

Since it switched from Bell to API I don’t get any notifications from my cameras. Also the main panel doesn’t update especially the temperature.

Disappointed

SENSORS FAILURE!!!! We called the technical support about 6 times but goes to voicemail! I thought it’s 24 hours service but nobody answered!!!! Customer support is very poor!!!!

Rarely works

The app doesn’t keep you logged in. So while you try to access the video feed you need to wait for a verification email. That is if the video feed happens to be working. It doesn’t work for days at a time and will randomly reconnect. Good luck cancelling. They sent out an email to all customers using the “to” field exposing email addresses of hundreds of people.
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Payment

The payment feature is awful. You cannot see the labels to correctly enter payment info. It’s brutal.

WORST

Worst of all

Application inutile

Avoir su que Bell aurait vendu jamais je n’aurais fait affaire avec cette compagnie. À éviter

Trash

I would give it less than a star! Customer service is nonexistent! The audio hasn’t been working on my video for over a month !

Complete control, single app

apiALARM is the most reliable security app I’ve used. Instant control, crystal-clear video, and smart alerts keep my property secure 24/7. The Apple Watch integration is seamless. Essential if you have an a.p.i. ALARM system.

Very useful app!

I like being able to check the status of each sensor individually. The activity log is clear and helps me keep track of everything.

Clean design and simple navigation

I appreciate that everything important is visible on the main screen.

Nice

The app connects quickly to my alarm system and makes it easy to arm and disarm remotely. Notifications arrive right away and the layout is straightforward.

Few minutes to explore

It took a few minutes to explore the settings, but once configured the app runs consistently. Alerts have been accurate so far.

Meh

This service I’ve had for 6 years. It currently sucks I’m sure it’s out of date doesn’t tape like it used to too

Terrible Service

Would give less than 1 star. Have made numerous attempts to cancel my service and no response to phone calls or emails. Will be taking legal action.

Panel alarm

Your alarm saved me last week. An intruder broke into my sunroom at 2:00 a.m. and I was able to hit the police panic button and scare him off. The police were here in 5 minutes thanks to your operator .
I am so thankful for the alarm. It kept him from breaking any further into my home. I feel safe.
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No unnecessary features

No unnecessary features, just solid controls and clear alerts. That’s all I need from an alarm app.

Simple Setup and Seamless Alarm System Integration

Setup was simple and the app paired with the alarm system without issues. It does what it needs to do.

Smart All-in-One Security Control App

This app provides a convenient and reliable way to manage home or business security from anywhere. With features like remote access, real-time alerts, and live video monitoring, it keeps you informed and in control at all times. A solid choice for anyone looking to simplify and enhance their security system.
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