Apollo Scooters User Reviews

Customer Experience

Positive experience38.1% of reviews
Neutral16.5% of reviews
Negative experience45.5% of reviews

~ Based on 176 written reviews from the US App Store.

Is Apollo Scooters Safe?

Apollo Scooters appears safe based on user ratings. AppsHunter Safety Score for Apollo Scooters is 88/100.

This assessment is based on 1,115 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.0% of ratings point to a safe experience
3.8% of ratings suggest some concerns
12.2% of ratings point to a risky experience

~ Based on 1,115 App Store ratings for Apollo Scooters.

Is Apollo Scooters Legit?

Apollo Scooters appears to be a legitimate app. AppsHunter Legitimacy Score for Apollo Scooters is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Big downgrade

After a month and a half of use and the wonderful app update for the scooter, today, August 23, 2026, they removed several features that were available at the start of July. They’re now only available after riding several kilometres. Which is completely stupid. Why give us access to a feature and then take it away?
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Très bonne application interactive

L’application est bien pensé. Elle te sert de GPS permet d’ajuster les paramètres de vitesse du scooter. Elle est connecter avec ton compte Apollo et permet d’accumuler des Amps qui donne des crédits à l’achat d’accessoire. Tu reçois même des cadeaux à l’atteinte de certains niveau que tu atteint seulement en roulant avec la trottinette.
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Perfect addition to a well made ride!

Has all the tools and technical data one could want for enjoying a ride with confidence!! Once you get a hang of how your power output works you know when your tires are a few pounds low. I love how you can set speed limits however I’d like the ability to set power limits too. Eco is useless guys! Let’s change that up!! Otherwise A+++
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Apollo Scooter

I love the scooter everywhere i go they always say is a cool scooter and my favorite feature is the regen and smooth ride,

App won’t work

I have an iPhone8 and the app doesn’t even open for me anymore. I put my Apollo V4 in park mode and I was stuck. The app would open or even work on my phone and I couldn’t get that scooter out of park mode. Is there a reason why? And why it’s the only way to unlock my scooter?

Back to 5 Stars!

Ride History map tracking is working again. Mostly likely fixed in the latest update. Thanks.

Broken Ride History Tracking

Last update broke the ride history map tracking. Waiting for the next update.

Apollo Phantom 2.0 Stellar

Awesome ride,i really enjoyed the ride

Poorest quality

App is plagued with issues after every update. More claims of maintenance centres. It’s all a scam. The same junk quality as the hardware, my phantom stellar was embarrassing to ride. Save your time and money… buy Segway.

Speed Setting Limit Capped!!

Recently updated my app, and since the update, my scooter Apollo Go now is capped at 25km/h… :(
I can’t change it anywhere, I have a big private block of land I wish to use on LUDO. I guess this will be going in the trash now…
DO NOT BUY.

Apollo Phantom Stellar

100% Perfection at its best!

The App Now Crashes Every Time I Open It

Dear Apollo, I have been using your app for a few months now for my Phantom 2.0, however all of a sudden your app crashes every time I try to open and use it. I’m using IOS 16 and have updated to its latest version, tried rebooting the phone, and tried deleting and reinstalling this app but nothing seems to be making it work again. I like your app but the big bug issues out of nowhere make it unusable for me, I would greatly appreciate it if you guys can fix the app and make it work again.

Thanks
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Great app, tons of bugs!

After this new “redesign” of the Apollo app, I have had countless issues! Mainly, where it takes a very long time to connect to my scooter, and switches between “warming up” and “disconnected” in a forever loop. It randomly works, randomly fails. Makes me think this whole app was vibe coded, lol.

Battery destroyer

I gotta give this a low score cause it absolutely destroys my iPhone 16 pro battery. It didn’t used to be this bad even after the app refresh but now it drains 10% every 15 mins it’s CRAZY and makes way harder to use cause I gotta keep juicing my phone.

Also AI? Get that bloat out of there what do I need AI for on my friggen dashboard? Is that’s what sucking my battery?
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App has bug

When you pause and start again the app shows wrong distance and time when you unpause at times giving wrong trip information please fix.

Support doesn’t help

I’m not talking about the Apollo support team they are really nice and great people. It’s the app, I can’t reply back to the support agent for some unknown reasons, it says it was delivered but my text doesn’t show or pop out and I get no reply. It’s honestly better talking to the support agents on your email since their app doesn’t really work.
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Great app poor battery usage

Latest version consumes way to much battery for a 30min ride

Apollo Scooters

Awesome company, functional app and amazing products !

Great update

The redesigned app is just fantastic

Apollo 2.0

It’s crazy to think that Apollo is trying to upgrade their ecosystem and their scooters just so everybody’s aware the Apollo Scooter was actually becoming weaker than it used to be. There’s a lot more issues with their new current 2.0 scooters and you know I see that the reviews are very low here on the Apple side but yeah android app doesn’t work. I will always be a hater of Apollo because they wasted my time my warranty, they tested my safety on life by selling me a scooter that snapped in half and then blamed me everybody please be aware that this company is not the greatest also, they’ll call you personally fluff you up a little bit promise to send you a scooter that will help you fix your stuff Cokes you in a deleting your Facebook page about how bad Apollo is cause it was gaining traction and then just leave.
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