Apple Research User Reviews

Customer Experience

Positive experience36.7% of reviews
Neutral21.9% of reviews
Negative experience41.4% of reviews

~ Based on 128 written reviews from the US App Store.

What users say

Is Apple Research Safe?

Apple Research appears mostly safe based on user ratings. AppsHunter Safety Score for Apple Research is 84/100.

This assessment is based on 1,507 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.1% of ratings point to a safe experience
8.3% of ratings suggest some concerns
13.6% of ratings point to a risky experience

~ Based on 1,488 App Store ratings for Apple Research.

Is Apple Research Legit?

Apple Research appears to be a legitimate app. AppsHunter Legitimacy Score for Apple Research is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to download

Was participating and now with newest phone I am
Unable to download the app to continue. And keep getting asked to participate. No way to get any help or support either.

Dennis Larson

Love your work

Broken for past 4-5 weeks

Despite the recent app update, this app is not working correctly (very un-Apple). Completed tasks do not delete from the ‘To-do’ queue.

Neat

It’s nice to see Apple is showcasing what a neat app is like

Giving back

My father was dying of when in the Boston Globe I read of a MGH clinical trial. His doctor at the affiliated medical center in Peabody, MA. At my request his doctor Swartz was able to include dad. He lived short of two additional years.

Thus I wish to give back in appreciation for a Clinical Trial’s extension of my father’s life.
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Unable to tap

I participated in a study for several years but now I have to quit because the app no longer functions and there is zero support. It’s a shame, all those years wasted because you can’t tap Next. 🤷🏻

Great idea, needs work

My Medicare claims aren’t always syncing. Or I have to delete what is in the app and re-sync. I would love to see the claims for my managed Medicaid plan.

Lastly, it would be great if Apple started creating a Vision Pro app to start collecting usage data for its impact on health.

Right inner hip

Have to lay on left side with left leg extended and pillow between knees.

Good but not great

We should be able to customize our profile picture in this app.
There should be more studies, for the good of man kind.

Apple Research

Never seen myself using this app ever.

Young people cannot do surveys

Hi, i am a young user that likes to contibute to scociety and other things. I wish i could i could do surveys with my parents permission (of course) because some studies effect younger and older people, which are pretty much equally important. Thank you! 🌷🔬

Privacy is questionable

These are the researchers who actually run the study—say, at Harvard or Brigham & Women’s.
They’re the ones analyzing the data, so they can be granted access to things Apple promises to keep “de-identified.” But “de-identified” is elastic. It might still include timestamps, location ranges, device type, or physiological readings—data that can quietly re-link back to a person if cross-referenced.

Apple frames it as: “Researchers get only coded data, and Apple doesn’t know who you are.”
But the flip side is: “The investigators may hold the key that reconnects your code to your real identity for medical follow-up or regulatory purposes.”
So, if the university partner needs to contact you about an abnormal heart rhythm or to verify a consent form, they can technically do that.

Legal In short: If the study ever becomes part of a medical-device submission, drug trial, or faces an ethics review, those bodies have the right to inspect the underlying data—including any “sensitive” information Apple otherwise keeps locked down.
Apple builds the vault, but the study partners hold spare keys—and regulators can legally demand a master key.
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Perplexed

I don't understand how my cell can supposedly gauge my physical activity when I don't have my cell with me most of the time?!

Great concept needs stability improvements

Love the idea of these studies. Frictionless to participate in.
Current issue is that the app doesn’t recognize my AirPods Pro 3’s to complete the task.

App doesn't work right

Won't let me adjust the volume after 1st attempt in the hearing test.

iPad

Please create this app for an iPad.

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Doesn’t stay connected

Every time I start one of the hearing tests after the right ear the app says my head phones are disconnected even though they aren’t so can’t do it if your app isn’t working

Help me help you

I am a veteran who has tinnitus and I joined your hearing study. I do not have a pair of headphones to participate in it the way you would like. Is there someone in the study either from the University of Michigan or Apple that may have access to the equipment needed to properly conduct the study. Please let me know if there is any information on what I am asking?
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Excellent Data Collector

I’ve been a participant in various studies for 4+ years. I can say without any bias, the Apple Research app works perfectly without fail. The other participants who complain about performance need to look at their device as the source of their pain points. The app FUNCTIONS to collect data. It’s not about who is using the data or if you agree with how it’s collected OR managed…

Remember if you can, it’s a SURVEY!!!! Participation is NOT MANDATORY, remember???
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