AquaChek Connect Reviews: Is It Legit?

Customer Experience

Positive experience9.6% of reviews
Neutral5.7% of reviews
Negative experience84.7% of reviews

~ Based on 281 written reviews from the US App Store.

What users say about AquaChek Connect

Is AquaChek Connect Safe?

AquaChek Connect has mixed safety signals based on user ratings. AppsHunter Safety Score for AquaChek Connect is 64/100.

This assessment is based on 1,235 user ratings, with an App Store average of 3.2/5.

Safety Analysis

53.9% of ratings point to a safe experience
2.0% of ratings suggest some concerns
44.0% of ratings point to a risky experience

~ Based on 1,233 App Store ratings for AquaChek Connect.

Is AquaChek Connect Legit?

AquaChek Connect appears to be a legitimate app. AppsHunter Legitimacy Score for AquaChek Connect is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible app

AquaChek should remove the app and start over. They have a nice simple product but I think the app tarnishes the brand.

Works poorly

I should not need to configure an email app for this app to be able to submit feedback. The camera reader does a horrible job reading AquaCheck 7 test strips.

Requires a magic touch!

I appreciate the accuracy of the physical strips. But the app, while a terrific idea, is virtually impossible to use. You need the skills of a brain surgeon to be able to hold the camera still enough to get an accurate reading. Very disappointed!

Not Accurate

Great idea but the generated results are not accurate.

Good concept if it could focus

Virtually impossible to get the necessary green outline and acceptable focus long enough to acquire image.

Terrible

App never works right. So frustrating. Waste of money.

Useless app

Is this app their way of making us WASTE strips? App won’t read strips.

Worked for a few weeks not force closes

This was a great app when it worked , took a pic of the strip and it loaded and gave accurate advice to fix pool chemicals. Lately the last month or so weather pic or manual entry once you hit next it closes the app and you have to start over . Very upset as this was the one reason I spent the extra on these strip to keep from going to the pool store for water tests .
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Update crashes

Since update 2.0.10 after strip is read, trying to go to the readings and recommendations page causes the app to crash and force close. iOS 26.5.2.

App is broken

I haven’t been able to utilize the photo capture all year after 2 years of it working great! Now even the manual input is broken after the last fix! After wasting time entering everything when you hit next it closes! And forget about support, they only provide an old fashion mailing address to contact them. Guess I will need to find a better water test strip company to use!
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App crashing

I’m not sure if the app was updated recently, but as of 8/1/26 the app crashes when entering a strip reading. When you reopen the app, there are no readings stored.

App is junk

App has never worked downloaded 2 years ago never worked
Tried using it today 2 years later still not working hope they fix this issue I have no been able to use my strip with the app

App doesn’t work

It doesn’t work. The auto capture doesn’t work and the app crashes when you try to manual input. I just uploaded a picture to AI instead since this app is useless. I will not buy these strips again

The app closes

I have never been able to get a test result due to after taking a picture of my strip or manually putting in the numbers. After doing one of these things the app closes down

Crashing

App crashes immediately after taking photo. Very disappointed, should’ve went with the cheaper strips.

App locks up or quits

This app constantly just quits or locks up. It is so inconsistent that it’s annoying, and it’s a waste of money purchasing their overpriced select connect test strips.

Stopped working

New version just shuts down when you do a reading 😫

Broke recently

I like it, but about a week ago it started crashing every time I try to save a test. Makes it worthless. Please fix!

Constantly closing/crash after a reading

Non stop crashing and takes forever to read even with the starter kit.

Does not work

App crashes every single time I try to use it