Horrible connection.
If you ever unplug the robot from its controller box you basically have to start over from the beginning by deleting app and sign in again just to hope it will reconnect. Very aggravating.
Doesn’t work
My pool person left a cleaner for us to try. The app shows nothing .
Robot is great but the app is obnoxious
The app is fine. It having to enter your email address every time then waiting for a code to be emailed is obnoxious. Just let us stay logged in or work with Face ID. The login is ridiculous
Practically useless with the Active 60 (2026)
This app has features that don’t work. I can never get the history. It’s always blank. I can’t ever manually drive my active 60 (my model is supposed to have this feature) it just continually “thinks” and I can’t ever get past the “thinking“ mode to get to the controls to actually control my robot. The pick me up mode doesn’t work as the robot just wanders aimlessly around the pool finally finding a wall and as soon as it gets to the top and I come over to it (within 5 seconds) it goes back down and tries to find another wall. The instructions say that it’s supposed to stop for three minutes, but when my Active 60 gets to the top of the wall just climbs back down without stopping. I don’t even have enough time to bend down to reach for the robot when it goes back down and wanders aimlessly all around the pool again until it finds another wall and the same thing happens all over. Extremely frustrating. When I choose certain cycles such as “floor only” my robot still cleans the walls and waterline. If I choose “walls and waterline” it cleans the floor too. If I choose “waterline” it still cleans the walls and floor. No difference whatsoever between cleaning cycles and options. These features are a joke. Only the “times” feature works occasionally. For a $2000 robot I’d like to be able to have more control over my “controls”. This is a joke of an app and I actually am extremely limited in controlling my unit and what it actually does. The active 60 does an incredible job of cleaning and it works fine. But there is no difference whatsoever between all the cycle choices and options. It cleans for about two hours. It always does the walls waterline and floor, and I can’t control it manually and the pick me up feature is a joke .I’ve had it for about two weeks but none of the features do what they’re supposed to do. Get your game on, maytronics. I’m very disappointed.
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Log in every time
The app is a great idea but I have to login every time I open the app. Need to get a new code from my email. I can walk out to the robot faster than that. Wouldn’t register my warranty either.
Great robot. Ordinary app.
Great robot. Ordinary app.
