Frustrating
I have had my Dolphin for several years. For some reason the app will not stay logged in. Every time I use the app I have to log in.
RRmverb
Login is BS
You have to enter email and then confirmation code on every login. No facial recognition option. Aggravating waste of time.
R5Raymax 57
Horrible app and product
Sent for a Sent for a repair twice in two month. And the app does not identify my dolphin. It keeps going into a loop. I don’t recommend the app or the product.
SScubaduude
Undependable
This is my second pool cleaner with this brand and I have to say, I’m highly disappointed with this product and app. Like clockwork my first one crapped out on just under 3 years. Not wanting to discard it and thinking it’s just a fluke, luckily I had an extended warranty on it through Amazon I was reimbursed and bought the upgraded model and AGAIN, like clockwork the new model CRAPPED OUT on me under the 3 year mark ( 2 &1/2 ) . Customer service is a Nightmare, all automated and no personal contact and the app seems to be horrible with getting the main menu with trying to troubleshoot. My recommendation is, STAY AWAY FROM THIS BRAND AND APP, unless you like being aggravated. Thankfully I got the extended warranty on the second one as well. I will not be purchasing this model again.
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CDCpl Devil Dog
Terrible app
The application keeps singing you off. Once you try yo log in it doesn’t move past your email. You need to sign up as new every time you want to use it.
UUser201ia
