Frustrating
I have an Active 60 pool robot. The app is very unreliable. More incorrect with time to finish than correct. Sometimes cannot connect to robot via wifi at all. Have done all the usual attempts to fix when its incorrect (unplugging the robot, reinstalling the app, etc), but sometimes it works and sometimes it doesn’t. Very frustrating. I had the same issue with my previous dolphin robot as well, so its the app, not the robot.
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Anxiety-inducing
Good to use if you like the idea of:
- Re-setting up a new account every time you open the app
- Spending 20 minutes reconnecting to your robot before you can clean the pool
- Random app restarts
- No wi-fi connectivity
- Unplugging your robot and replugging it in roughly 20% of the time
- No customer support
They clearly built this years ago and haven’t spent any time or money on app upkeep as they moved on to newer apps for newer products.
The robot itself is sturdy and long lasting but it’s only usable if the app works, so I hope you’re reading this in your research before actually buying. Good luck!
- Re-setting up a new account every time you open the app
- Spending 20 minutes reconnecting to your robot before you can clean the pool
- Random app restarts
- No wi-fi connectivity
- Unplugging your robot and replugging it in roughly 20% of the time
- No customer support
They clearly built this years ago and haven’t spent any time or money on app upkeep as they moved on to newer apps for newer products.
The robot itself is sturdy and long lasting but it’s only usable if the app works, so I hope you’re reading this in your research before actually buying. Good luck!
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App is horrible
Having to log in every time is ridiculous. Fix the app ASAP.
App update
This update is very unstable. Have to keep logging in and crashes constantly.
Trash
This app is garbage. I’ve used it for 4 years and it continues to not properly control my unit. It used to tell me when it was cleaning and how much time was left but now nothing. I tried reloading the app several times but nothing helps. The robot basically has a mind of its own and clean wherever it wants to and is very hit and miss.
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