Works great!
Updated review: 5 stars now, I asked them to reset everything so I can start over and they did and it works great and I’ve had no further issues
I purchased this and had it professionally installed August 6, 2026. I set up all the schedules and it worked for about a week. Now I can’t adjust the schedules and it appears to be crashed. There’s a maximum of four schedules per day and it’s showing eight and everything is red and it can’t be adjusted. I tried resetting it for the instructions with no luck. I reached out to customer support around the 15th. And I haven’t heard back and it’s now the 23rd.
I purchased this and had it professionally installed August 6, 2026. I set up all the schedules and it worked for about a week. Now I can’t adjust the schedules and it appears to be crashed. There’s a maximum of four schedules per day and it’s showing eight and everything is red and it can’t be adjusted. I tried resetting it for the instructions with no luck. I reached out to customer support around the 15th. And I haven’t heard back and it’s now the 23rd.
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Wish the app was better
Can’t really tell if it’s off or on when I programmed times which the app had more features
Technically challenging
I am having difficulty first getting signed up and now with the app itself. Not sure if most efficient mode is the best for my household.
Thank-you for figuring out the hard part for us..
Other than installing a power meter and divining the proper schedule (not something for those who haven’t studied the issue), Hands-Down! This takes the guesswork out of the equation and in the hands of a company that knows how to manage water heater power ( your GREATEST consumer of electricity). Absolutely amazing!!).
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5 days
It’s been 5 days since installing the timer and so far no problems. It would be nice if the app looked more like the pics in the App Store which showed a graphic of the water heater and amount of hot water.
In control
I love the Aquanta, bc I can control the one thing that pulls the most energy from my home.
Works good
But needs to update so we can set more than 3 manual times. 4-5 would be a sweet spot. There is no reason to limit it to 3
Aquanta water heater controller
I have 2 of these products. 1 is on a solar water heater for the electric back up the other is on a lp gas water heater.both units work flawlessly allowing me to operate either unit remotely and to set schedules& temperature. I am also able to track usage which has helped me cut energy cost. Great product and super easy to use and install
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Saves precious gas and money
This app is so good for the environment and your pocketbook. It's so easy to use: just put it on away mode when you leave for vacation or a weekend. At the same time indicate when you will be back and if either will turn back on when you get back home.
Water heater management
Stable reliable software manages water heater very well
Worst app ever
Stay away from this
Doesn’t maintain temp
I set the temp manually and frequently it does not cool or heat water to that temperature. At best average product
n/a
Love Aquanta; the app not so much— small print and no ability to zoom
Good app that could be better
I’ve had Aquanta for about 6yrs. I moved it with me to a new house. Overall good and def has saved some gas, money.
One feature I wish it had was a setting to incorporate the starting temperature, goal temperature, set time for reach goal temp and then determine when the tank needs to start heating. Obviously there would need to be learning and calibration curve. I’d like to set water for 120F at 0600 and for it to know that for the rate of heating that it will take xmins to do this.
One feature I wish it had was a setting to incorporate the starting temperature, goal temperature, set time for reach goal temp and then determine when the tank needs to start heating. Obviously there would need to be learning and calibration curve. I’d like to set water for 120F at 0600 and for it to know that for the rate of heating that it will take xmins to do this.
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Manual timer mode bug
Manual timer mode can leave 1 minute at 11:59 to midnight where timer let’s water heater run for a minute and then abruptly shuts heater down. Help desk of no help. Code fix needed.
Saves energy
We keep the water heater at 75 and use Alexa integration to boost the hot as needed. I have a second hot water tank setup in n a rental using their mid level of aggressive savings auto management. My local usage with boosting shows 1/3 of the energy savings. My only complaint is the Alexa integration requires too many steps.
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Smart buy
Easy to install and was easy to get phone app going. So far has cut power usage by 40 ish %.
Works good
But needs to update so we can set more than 3 manual times. 4-5 would be a sweet spot. There is no reason to limit it to 3
Compliment
Overall, I am very satisfied with my Aquanta.
Good idea
Good idea but unless item.
