Logging in issues.
If app will not log you in saying wrong email or password or expired, delete app and re download. I had to use website for a week then tried that and works fine again!
- Umpire
- Umpire
Look elsewhere for official scheduling software
I work for 7 different assignors over the year and arbiter is just a horrible system. The iOS app boots you off the app on n most daily basis. The assigning portion of the app feels like it was written and designed by someone that has never officiated a game on their life. Just miserable experience….. every single day.
My suggestion is to use paper and phone calls if you want your scheduling to actually work :( or any other software that you can find.
My suggestion is to use paper and phone calls if you want your scheduling to actually work :( or any other software that you can find.
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Log in
When I try to login it says that password or email is incorrect. I have the same information from last soccer season. Any suggestions?
Useless
This app is the epitome of worthless. I can’t even login on the app. I changed my password on a desktop computer and then tried it,no go!
I’ve deleted the app, restarted my phone, etc after finding a 1-800 number I was able to talk with a representative and she said the app has had issues/bugs for at least 3 or 4 months.
Now I have to check everything on my laptop which I don’t carry 24/7.
Is anyone else having this login problem?
I’ve deleted the app, restarted my phone, etc after finding a 1-800 number I was able to talk with a representative and she said the app has had issues/bugs for at least 3 or 4 months.
Now I have to check everything on my laptop which I don’t carry 24/7.
Is anyone else having this login problem?
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Steven
Would give it a 5 if the notifications still worked. When first started using app all new game assignments created an instant notification. Now all I get is an email or have to continuously check the app for new assignments.
It’s fine - when it works
The app works reasonably well and we use it to assigns umpires to games.
But, it does not send notifications when new games are assigned even if the app is left running in the background. You have to manually open the app and view the calendar. It also must force log off since even if I leave it in the background I have to login every time.
To make it worse, recently the app gives a server error every time I want to block a date or certain hours in a day.
This completely negates the usefulness of the app
So, when it works, it’s ok. But in reality it has become a frustrating app to use.
I’ve reached out for support- no response, so another fail.
But, it does not send notifications when new games are assigned even if the app is left running in the background. You have to manually open the app and view the calendar. It also must force log off since even if I leave it in the background I have to login every time.
To make it worse, recently the app gives a server error every time I want to block a date or certain hours in a day.
This completely negates the usefulness of the app
So, when it works, it’s ok. But in reality it has become a frustrating app to use.
I’ve reached out for support- no response, so another fail.
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Needs a notification for self assign
Need a feature both within the app and the desktop version to send a notification when new games are made available via self- assign.
Frustrating!!
I can’t login to this apps. No problem on the website. Same user name and password, but can’t get in. Sent support case ticket and reply after 3 days. Please fix. When it worked, I like being able to text the whole crew.
Terrible
There are multiple things wrong with this app. First, the app does not do facial recognition from the phone for your password.
Second, does not sync with the online account with your password.
Last, that constantly resets itself and forces you to sign in with the password.
Now we are forced to do two part authentication on the Web what a bunch of crap especially when you an assignor.
Second, does not sync with the online account with your password.
Last, that constantly resets itself and forces you to sign in with the password.
Now we are forced to do two part authentication on the Web what a bunch of crap especially when you an assignor.
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This app is terrible
This app is awful with no useful customer service. There is no mechanism to contact anyone to access an account. They clearly have a profile on me because they have my athletes spring sports loaded when I open the app, but they don’t recognize any email address including the one I used to successfully log into the desktop version. Schools should use literally any other app than this one. Both the desktop and the mobile apps are absolute garbage. Run away. Do not use this.
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Great App
Works well for checking games and getting directions. Sometimes it isn’t the best when accepted games but overall it’s solid.
Login process is awful
This app continuously asks for my login information as it does not save any information for logging in. When I do get logged in, it will kick me out and ask for me to log in again! So frustrating that it does this.
Desperate need of update!
This app has not been touched or updated in over three years, and it clearly shows. The app is incredibly slow, freezes a lot, and makes you sign in after every time you switch off the app, which is incredibly annoying.
With how prevalent phones are in day to day life this app leaves so much to be desired.
These are all the issues I’ve personally found.
Push notifications don’t work unless you leave the app open all the time, and even then it’s hit and miss.
The app crashes when you try to set blocks.
The profile used in the app can only be edited on a desktop, even though it’s the same exact profile.
You cannot block schools or officials in the app, only days, if it doesn’t crash on you.
The directory only shows half of the names before crashing.
Push notifications don’t work unless you leave the app open all the time, and even then it’s hit and miss.
The app crashes when you try to set blocks.
The profile used in the app can only be edited on a desktop, even though it’s the same exact profile.
You cannot block schools or officials in the app, only days, if it doesn’t crash on you.
The directory only shows half of the names before crashing.
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Getting better but need to see notes
The app is much better than it was a few years ago. However, the texting the crew feature doesn’t work for me.
Also, I still need to go to the website to be able to see notes for each event. I was late to an event last week because I only looked at it on the app and I didn’t see the note that said I was supposed to be there early.
Also, I still need to go to the website to be able to see notes for each event. I was late to an event last week because I only looked at it on the app and I didn’t see the note that said I was supposed to be there early.
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Constantly wiping logon
I setup facial recognition and your app keeps wiping out my login. The web base Arbiter is not mobile friendly. This is the only way I can use my login. Being an assignor we pay ArbiterSports enough money.
App never opens
I constantly have to delete and reinstall just for it to open once and not open after that. Makes it impossible to use.
Crashing
This app always seems to crash… (service error ) time and time again.
Blocks
The app is great but I would love if you could add blocks for specific days. Like I wish I could block off Mondays without entering each on individual.
This app is terrible
Worst app of all time. I work in IT and have had my fair share of bad apps. But this one is down right unusable. It has not been updated in 2 years that is unacceptable. Blocking off dates is broken. Takes 6 or 7 tries before it actually saves the block.
