Money Thief
Full WiFi and game freezes as soon as you enter a machine to play and no way of getting your money back! Game is slow and clunky in addition to stealing money.
Prizes aren’t counted as win
The app seems fun but theres issues in there mechanical machine when a prize enter chute never register a win always lost so there’s issues with app and claw machine with iPhone since i had similar issues before this as well. The service needs to make sure prizes are counted on register a win in chute to make sure it’s properly working since this afternoon it wasn’t
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Response from developer
Hi Zonester, thank you for your review! All regular prizes ship free, however Sprocket's Lil' Fun Prizes currently require 4 of them to be won before they will ship free. Since they are our smallest prizes in our most affordable and popular cranes, to remain economical we need to ship multiple items at once. The shipping is free! The constraint is the value of tickets must be over 100k, while the Lil' Fun Prizes are valued at 33k each - meaning a user would need 4 of them to clear the 100k hurdle. We appreciate your feedback and hope you keep enjoying our arcade app! ~ Sprocket
Shipping Yoda pop figure 2 did not receive tracking can you help me
Arcadelive Try To Contact you on my shipping Got 2 yoda pop 2 figures did not receive tracking code can you help me try contact you but did not gets response
Also Keep Up Good Work On App Hope app becomes number one in history wish best Experience
Also Keep Up Good Work On App Hope app becomes number one in history wish best Experience
Won’t let me play games
Hi I commented on your tik tok about this problem I think it’s because I’m using an iPad but it keeps showing me a loading screen and steals my points is there any way to fix this!
Love the app
Just CANT get veilfcation codes but had app before 10/10
Tokens
I would play one game and I wouldn’t have any tokens left like I would have 24 I would play one game and then not have any tokens. This would be such a better app if I didn’t do that.
Underrated
The spelling of everything alone… 5 stars :)
Best Online Arcade!
Arcade Live is our favorite online arcade! The prizes offered are top notch and always changing, plus they ship right from Amazon so delivery is quick! The machines are the same ones you’d see in any current arcade, from cranes to Wizard of Oz coin pushers. Machines are skill based and actually pay out - we’ve won 2 pairs of Meta Oakley glasses, a Turtlebox bluetooth speaker, and various other toys and plush. Make sure to take advantage of the signup bonus offer to get extra credits on your first purchase.
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Fun
Fun game to play!
Unbelievable
So I’ve been playing with Arcade Live for a while now and have spent quite a bit of money playing. It’s been nothing but one issue after another. I have to
Beg and plead thru multiple emails to receive any gift card I purchase with points and the same goes for when the machines malfunction. Takes forever to be reimbursed.
The latest issue is that they did this “update”. I had spent $50 on coins, and now for whatever reason, I can’t play any of the games. I’ve sent 4-5 emails and still nothing.
I highly suggest finding another app to spend your money. Don’t waste it here.
Beg and plead thru multiple emails to receive any gift card I purchase with points and the same goes for when the machines malfunction. Takes forever to be reimbursed.
The latest issue is that they did this “update”. I had spent $50 on coins, and now for whatever reason, I can’t play any of the games. I’ve sent 4-5 emails and still nothing.
I highly suggest finding another app to spend your money. Don’t waste it here.
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Response from developer
Hi, Can you please update to version 2.1.16. We sent an email requesting a time to contact you over the phone. Did you receive it? Thanks, Sprocket
Great app!
This app is great! My daughter had so much fun and was so excited she could play claw machines online. She even won a switch her first time playing!
I was scammed, be careful
I used to be a long time player of the arcade live app. Racked up tons of tickets overtime and in the beginning, received prizes when I won. One day I had a really lucky day and was able to win 4 prizes worth over $1000 and had them sent for shipping like normal. Then weeks went by turned to months they never came. I reached out to the support email, the only way to get in contact with someone, no response either. After about three months I still haven’t gotten a response back or my prizes delivered and now it appears I can’t even access my account which has over 2 million tickets on it.
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Response from developer
Hi, Thanks for being patient while we resolve this. Two of the wins were false wins unfortunately. Sometimes debris from the game floor can trigger the win sensor. Im sorry this took so long to resolve. We appreciate your correspondence and are working to make sure the Steam Deck and Amazon TV ship early this coming week. You will receive an email from us with the tracking numbers. -Sprocket
This game won’t let me log in
Hello. You’re probably not gonna do anything about this, but I can’t log in at all. Every time I log in it logs me out after a split second. This is why I’m giving a 1 star review. If I would access the app, it would’ve been a 4 or 5 star. So disappointing.
uh
I literally cannot log in at all (iOS/ipad)
Arcade Live I sorry for my behavior
And accounts I made was big mistake I did was wrong of me and my behavior is bad of me to if you let me keep one account I promise I stop created accounts no more
Terrible App
I usually don’t leave reviews but please do NOT spend any money on this app. Thankfully I didn’t spend any. This app does not work. It let me play one machine and then every time since it has told me “Camera is down” for every single game on the website. I reached out to the support about the issue and the email they sent back didn’t clarify anything about the issue I reported! Don’t waste your time and definitely do NOT spend any money.
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Love playing arcade machines
The one downside is that they don’t have a free play practice claw machine.
Arcadelive do you hate me
Do you hate me for some reason wait I did and staff haven’t responded I know you hate me I just don’t know why
first impressions
thought it was a cool concept, played a claw machine a few times and got the 50k ticket roll by my last try, but didnt pay out.
Now I know and love them
Now I know how to reach customer service. I am absolutely loving this app. The games are really fun and now I can reach somebody if I need anything. Please try it out. You’ll love it just like I do.
