Prize issue
Response from developer
Hello! Thanks a lot for taking the time to review us. Please contact our in-app support and provide the shipment order number (you'll find it in the prize tracker) or the name of the prize. If you have only one Simple Dimple, it will do as well. They'll reship or compensate with coins wichever you prefer.
Not well
Response from developer
Thank you for your feedback and suggestions. We're glad you appreciate the work we put in and the prizes we offer. We're always looking to improve our game, and we appreciate your ideas. We'll definitely take them into consideration for future updates. As for the gameplay, we strive to make it both challenging and fun. Thank you for playing and keep on practicing those claw machine skills! 🎉🕹️👍
Thank you
Free shipping
Response from developer
We are sorry you feel disappointed. Operating claw machines involves a lot of expenses. We give free tries for you to check the app interface and your connection but we cannot provide our service free of charge or send real products to millions of our users for free. Thanks for understanding. Most likely, you misunderstood the adverts.
Machine needs refresh boot
Response from developer
Thank you very much for your feedback. Indeed, some games are quite challenging. This is why we have introduced easy and medium-level games. Please check them out.
