Prize issue
This game is great and does offer great quality prizes. But I won a prize on Jan26 and it’s currently Mar17 and there is no tracking update! It still says we are preparing your order international shipping may take up to 60 days. But STILL no progress I won a Simple Dimple. I think my order got lost but I’m not quite sure. If you guys need me to send you more details with the in game support I have no problem doing that. This game is great give it a try but I really want to know what happened to my prize. L.T.E platform I have the tracking number so I can give you all the prize info needed. Sorry this was long. Have a good day!!!
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Response from developer
Hello! Thanks a lot for taking the time to review us. Please contact our in-app support and provide the shipment order number (you'll find it in the prize tracker) or the name of the prize. If you have only one Simple Dimple, it will do as well. They'll reship or compensate with coins wichever you prefer.
Not well
Why should you even buy this game? When you just get coins at the beginning and then you have to pay? What kind of app is this? There’s a bunch of other clomiphene apps that you pay to do and then you just get them all of the things for free and you play I really get frustrated about when you can’t update it when it says please update and you can’t do anything else about it. I would like you guys to update that too and maybe do cooler prizes and add some more maybe like some really good school supplies maybe like a Hoverboard ha ha ha. I do appreciate though that all the work you put in and how you guys will deliver it and all of that you guys should give them free coins for the people that play so please make an update on that though and everything else I said for you to put an update on. Please get back to me as soon as possible. Thank you 😊For taking the time to read this there’s just one more thing I think that this is a really nice game because you can practice doing clomiphene so then in the future, you know how to do good call machines, but each time I do it it feels like you I just win and I think that you are challenging and I think each and they just win and I don’t really like that. I don’t know if it’s true I haven’t played this that many times but I have been doing it for two months and it is not the best game I have ever but thank you for taking the time to read this also.
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Response from developer
Thank you for your feedback and suggestions. We're glad you appreciate the work we put in and the prizes we offer. We're always looking to improve our game, and we appreciate your ideas. We'll definitely take them into consideration for future updates. As for the gameplay, we strive to make it both challenging and fun. Thank you for playing and keep on practicing those claw machine skills! 🎉🕹️👍
Thank you
I want to ask how do you get the prizes to be shipped and how long do y’all take ship and is this real because I beg my mom to get for me and she said yes so please be real because I will upset and this Game Is The Best In the Whole Wide World because I won some prizes and I’m excited.
Free shipping
This is really good game but I really wish there was free shipping because I don’t want to pay 5 dollars for 1 shipping because I downloaded this game in hope to get free stuff for the holidays because that’s what all the adds say but they never mentioned that you had to pay. Also I’m having hard times right now because I got kicked out of my house and had to rent this rundown house and my rent is way more expensive. So I don’t really have money to buy Christmas presents for my loved ones. So I really wanted to get some free stuff so I don’t go broke for real. Don’t download this game u less you want to pay a lot of money for 5 shippings
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Response from developer
We are sorry you feel disappointed. Operating claw machines involves a lot of expenses. We give free tries for you to check the app interface and your connection but we cannot provide our service free of charge or send real products to millions of our users for free. Thanks for understanding. Most likely, you misunderstood the adverts.
Machine needs refresh boot
Any machines you play mostly with coupons with hard to ultra is super automatic just drag completely slide off even if you try different one it’s exactly same thing happens again this was sixth in a row this happened again. I do appreciate the prizes we received but claws needs a refresh since I been experiencing slide off every time from hard to ultra and there’s no other coupon machines to play except to win coins but there’s issues in those machines and i have tried few times to reboot my router as well but still getting issues
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Response from developer
Thank you very much for your feedback. Indeed, some games are quite challenging. This is why we have introduced easy and medium-level games. Please check them out.
ANTS!! 🤮🤮🤮
I got a package from this website after winning the prize at the beginning of july. I took the package out of my mailbox and was confused why everything was covered in ants only to open the package with my prize to see hundreds of ant eggs!! I would have rather been any other user of this app saying they never received the prize than to be me right now. I wish I could attach a photo but i didn’t want to have the ants crawling all over the place anymore i had to throw the package away. If i could give this app 0 stars I would.
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Deceptive app
I downloaded the app after seeing a Facebook video, tried it out and won my 1st item. What they don’t tell you is that to get the item won you have to be VIP and pay $8. If I wanted to pay to play a claw machine I would’ve went to my local arcade or Dave and busters. The app is trying to cheat me out of my winning, false advertising and fake. The claw machines work when they want too, you have to turn on the side view to even see the claw move.
Good luck getting your prizes without paying $7.99 clawee is better and it offers free shipping without being VIP!!
Good luck getting your prizes without paying $7.99 clawee is better and it offers free shipping without being VIP!!
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Too many weird things
The game keeps bugging you for a review. After every round. Until you give a review. That is really annoying. Additionally the game has too many multi win prizes and the cost of each play is too high. If it were comparable to a real arcade as far as cost and reward. That would be one thing. But the thing just feels like a ripoff. Crappy trinkets that you can only win after spending about a minimum of 10 dollars if you are 100 percent efficient. The shape of the prizes and the claws are also kind of lame. There are better claw apps out there if you look. Higher quality prizes. Games. And better cost to play options.
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Amazing game by needs a few touch ups
I love the game it’s very entertaining good prices, and the stuff actually ships! But one thing. I’m not a huge fan of the new update. The multi play things just waste your money and they should make much less of the multi play ones. And maybe make their own section for them? Love the game tho! I do recommend. Oh yeah and free shipping with your first purchase!
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Poor Quality
This app is simply sad. The games are impossible and the items in the machine nearly never fit the claw. I had no way to determine whether or not I had a recurring subscription and wouldn’t have spent the money to play had I realized the first game was just rigged to pull you in. I don’t mind paying for a quality game, but this one was just not. Sincerely, An unsatisfied customer wanting a refund
Edit after response: the responses are just as sh** as the game. Try Clawee if you’d like a game you can actually enjoy. I saw how quick y’all were to ask people not to promote a competitor's game, yet not so quick to fix yours. Bite it
Edit after response: the responses are just as sh** as the game. Try Clawee if you’d like a game you can actually enjoy. I saw how quick y’all were to ask people not to promote a competitor's game, yet not so quick to fix yours. Bite it
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Awesome game
I love this claw game.. such awesome prizes to choose from and it didn’t take all that long as some others do to get them.! I highly recommend you give this game a try. Real prizes and real claw machines. And trust me I’m a dedicated player so I know. Some of the plush animals you win are so soft.! You will love this game.
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Horrible
If you only want a week's worth of daily rewards for buying VIP and no items being delivered after winning, then I guess it’s the game for you. Why is there only a week's worth of bonuses for purchasing vip? That makes no sense. There should be bonuses each day for however long the VIP lasts. It’s so upsetting and scummy in my opinion. And yes you can still make a profit if you give daily bonuses to VIP’s so that’s not really an excuse. Not to mention, 90% of the items are those rectangles, clearly made with extremely slippery material, and a claw that has zero grip/strength to it. All of the box items are a scam. You cannot grip any of them. Best bet is to save up and keep tapping one of the “Easy Mode” prizes until you see those crochet toys, then go for the penguins. Winning isn’t even a good thing considering they don’t even send the prizes. I’ve been waiting over 2 months for my items and they’re left on “Order Ready,” yet the items I won from other claw machine apps delivered within a few weeks to a month at most (items coming from China). Literally a waste of money. Game is legit a mess idk how it’s even allowed on the App Store lol
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Response from developer
Hello! We are really sorry to hear about your experience. Normally, items are delivered within 4 weeks. Sometimes the tracking information in the app doesn't update automatically. Please contact our Support and provide details of the missing item. They will help you find your parcel and either place a new order or compensate in coins (whichever you prefer) for the delay or failure to deliver. Please also kindy note that VIP is a lifetime option you get after your first in-app purchase, it's not a subscription. As for the game difficulty, indeed, some games are quite challenging. This is why we have introduced easy and medium-level games. Please check them out.
Could be better?
After a couple days it stoped giving the daily rewards, and the claw machines don’t grip around the claw all the way. So you rarely get a prize. And you have to wait a few weeks to get your prize to ship, then it takes another 2 weeks to have it at your house. I would like it more if it give you daily prizes not for only your first week. And if you get the prize quicker. So I’d like there to be an update.
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Do not download this app
This game has many bugs and a lot of problems. First off, after you spend many coins to play a game and you finally win, you have to pay even more coins to actually claim the prize. I spent a lot of coins on a prize and won. But when i got to the claiming page it had asked me for more coins to ship it. I already got the VIP ( with free delivery ) and never received the prize. Also the time it takes to load a game is buggy and doesn’t work often. Also, you have to buy VIP before anything can ship, it’s $9.99. This game experience was horrible and i do not recommend playing this game unless you want all your money stolen.
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Pay to play
There is no was to earn coins… no ads, etc, after you’ve deposited money to get VIP. This game is only for players who can afford to deposit money to play.
For those players the game is great. For those who can’t, you get 3 “demo” plays, for which you cannot claim your prize, and after that you must deposit money to play.
Obviously typical dishonest foreign (likely Asian, not USA) based company. They don’t tell you upfront that this game is pay to play.
At least if they did, you could make an informed decision on whether to waste your time and device memory downloading it only to find out it’s strictly for people who can give them money.
For those players the game is great. For those who can’t, you get 3 “demo” plays, for which you cannot claim your prize, and after that you must deposit money to play.
Obviously typical dishonest foreign (likely Asian, not USA) based company. They don’t tell you upfront that this game is pay to play.
At least if they did, you could make an informed decision on whether to waste your time and device memory downloading it only to find out it’s strictly for people who can give them money.
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Awesome Claw Machine
Very good app. Some prizes are quite pricey and difficult to win, but overall, it’s pretty good for a claw machine. Coins aren’t as expensive as you’d expect and there are a good chunk of prizes that are easier. Feeling lucky? Go ahead for the big wins. Less lucky? You can still get a few easy things here and there. Overall l have no big complaints, definitely recommend.
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Steals money, then gaslights you
I purchased several coin packs & on 3 occasions I didn’t receive the coins. Contacted customer service about this issue. They wanted detailed receipts, which I provided. We went back & forth for a bit, then they tell me their system shows I DID receive the coins, I must have played more than I realized, and they’re sorry I’m upset, but there’s nothing they can do about it! I know what I saw! Each time it would say my purchase went through, but then no coins were added. I’ve taken it up with PayPal, hopefully they’ll come through for me. I’m really disgusted & angry. I’m surprised there are any good reviews for this dishonest app!
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Great app but needs a few small tweaks
Our family loves claw machines especially when you can win good quality toys and products out of them. They are so much fun and addicting. We just played this today and are absolutely thrilled about the prizes we won. Hopefully, they are true to picture and description but considering we just won, we will have to get back to you on that once we get them shipped to us. I agree with the other reviews that There should be an option to gain coins other than through just purchases. Like they said maybe with the option to watch a few amount of ads, surveys, maybe a wheel or a side game to give you options to win back some coins. Also, it does not say how often you update your products within the machines, maybe some details requiring when you have new items Available? Notification or email perhaps? That would be great! I like the fact that with the whole pandemic, my daughter and I can still play our favorite machine right from home rather than going out to an actual arcade at this time. It gives us something to look forward to when we have some extra cash. And the excitement of waiting for our prizes in the mail. Thanks so much guys! There was no lag what so ever, a few glitches but nothing a refresh couldn’t handle, easy to work for both my daughter and I, overall so far without seeing the actual prizes, satisfied. Definitely recommend!!
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Response from developer
Hello! Thank you very much for taking the time to review and rate us. We appreciate this a lot.
this app is really weird
The reason I say this app is really weird is because I don’t think that I don’t think that these call machine games don’t get updated that much so I honestly think download this game if UR look really want something new parents don’t want it in their house and if it’s like a plushy or something I’d be totally on here but I’m just saying this is not worth it at the gym download and it cost money and I already gives you a couple points but they had like it another part we’re like a Clemson game we get a more coins it would be really nice but I’m just saying don’t download this app it’s not worth it your time it’s like gambling.
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Response from developer
Hi! Thanks a lot for taking the time to leave us your feedback.
Issue with payment
I just downloaded this app today. Already won a prize (hooray!) but I tried TWICE to activate VIP and both times I’ve been told my purchase is successful, yet both times the app has continued to load and load and load with nothing telling me anything about anything. Please help… I’m $15 out and don’t even get a prize now?
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