HUGE DOWNGRADE
The best!
AI is Useless
Poor service
Raised a ticket with them to try and rectify it half a dozen emails later they sent me a phone number to ring he couldn’t help me apparently to the software developers no answer.
Will after send it back if no reply soon
They have gone the extra mile
Too bad there’s not an option to lock your score after each
Not accurate, misses/adds shots
Phone App good, Watch App Sadly lacking.
I use my Apple Watch to view yardages and manage rounds. Sadly this app never gets updated and does not provide distances to hazards etc.
The AI insights are interesting and I think useful.
But lack of Watch updates, probably mean I will look to cancel my subscription next time.
Convoluted proms
I have an issue with promos. I bought a new set of ping clubs. They had a tab for a free set of club sensors and a 45 day trail. I was like cool I will try it. Shipping was $9.99 for the sensors. I received an email receipt for the $9.99 for the sensors and $9.99 for the link. The promo didn’t say anything about the link being sent. I contacted them and after a few emails got a refund for the link shipping. I thought well what the heck I’ll try it while I have it. The link picked up my clubs correctly about 50% of the time my Apple Watch did a better job. I figured the promo was 45 day for the link like the membership. I had noticed they had a promo for a free year subscription with a purchase. I decided I would see how much the link was purchase that so I’d get a year free membership. I get an email about the membership trial ending and the fee to continue to use the app but nothing about the link. I get charged $180 for the link and $199 for the membership. I contact customer service and was informed that the purchase of the link was eligible for the free year membership. They want to charge me another $9.99 to ship it back. So just be careful with the ping free sensors. They are trying to charge me $19.98 for something that is not mentioned in the promo. I think that they up charge a lot for the purchases to cover the “free” year membership.
3 Stars
of time on the app correcting shots.
