Terribly Inconsistent
ARCOS Mobile Plus is supposed to simplify the scheduling and callout process, but in my experience at Delta Air Lines, it often does the opposite.
The interface is inconsistent and unintuitive. It’s frequently unclear whether you’ve successfully submitted, accepted, or saved a response, and there’s no straightforward way to go back and verify what you’ve done. That lack of confirmation is especially frustrating when dealing with time-sensitive scheduling assignments.
Even worse, the app sometimes simply stops working altogether. When that happens, you’re forced to call the scheduler back or answer the automated phone system and respond using the telephone keypad—which defeats the entire purpose of having a mobile app in the first place.
A scheduling app should provide at least three basic things: reliability, clear confirmation of actions, and an accessible history of previous responses. ARCOS Mobile Plus falls short in all three areas.
If users can’t confidently determine whether their actions were recorded, and they still have to rely on phone calls to complete basic tasks, the app isn’t solving a problem. It’s creating another one.
ARCOS Mobile Plus needs a serious overhaul focused on reliability, usability, and accountability.
The interface is inconsistent and unintuitive. It’s frequently unclear whether you’ve successfully submitted, accepted, or saved a response, and there’s no straightforward way to go back and verify what you’ve done. That lack of confirmation is especially frustrating when dealing with time-sensitive scheduling assignments.
Even worse, the app sometimes simply stops working altogether. When that happens, you’re forced to call the scheduler back or answer the automated phone system and respond using the telephone keypad—which defeats the entire purpose of having a mobile app in the first place.
A scheduling app should provide at least three basic things: reliability, clear confirmation of actions, and an accessible history of previous responses. ARCOS Mobile Plus falls short in all three areas.
If users can’t confidently determine whether their actions were recorded, and they still have to rely on phone calls to complete basic tasks, the app isn’t solving a problem. It’s creating another one.
ARCOS Mobile Plus needs a serious overhaul focused on reliability, usability, and accountability.
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Not enough info
Often times it says Rotation information not available. Also you can’t see crew names that are already assigned to that rotation, layover hotel information, etc.
App layout
It is very difficult to maneuver through the app on my phone. I feel like the control and access I have on the computer program is leaps and bounds beyond what I have the availability to do on the go here with my phone app. I can’t even find the functions to save the changes I make
Works great
Quick and easy to use
This app could get you fired!
This app has been giving pilots trips that they have not selected. It shook have positive verification features, but it does not. Do not use! Pilots have already been fired for not showing up to trips they didn’t know about.
JSON Parse Error
Who is Jason and why does he have an unexpected character?
First Time User
The initial login page doesn’t give the first time user option anymore, so can’t even complete the login/registration process like the user guide says.
Logs me out and I can’t log in
Why is it so difficult to make this app reliable?
If you want a piece of trash that doesn’t work properly look no farther
This interface and coding Is something a 5th grader would design at a 2 week summer camp. It’s a shame they didn’t just let the 5th grader continue to code the app because they would’ve done a better job. This makes the Apple Maps fiasco from a couple decades ago seem like a cutting edge breakthrough in comparison. There’s no chance a single coder responsible for this wants their name associated with it.
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Very unstable
Many times I will get a call for a new trip. I go to ARCOS to view it and the app will just load and load and load and never open up. I will close the app and try to open it back up. Sometimes it will open just fine but other times it will just go to the loading screen and never open. Very frustrating.
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Terrible app that’s glitches all the time
App continuously get glitches and I have to close out of it. Or freezes up.
ARCOS is not good
This app sucks
Give up and just call your boss
Perfect example of the solution being worse than the problem.
Worthless
Can’t even log in
An app that’s run by grade schoolers
Have to restart it every. Single. Time I want to view the app. First time I open it will prompt a loading screen that never ends. Close and reopen, works fine. Incredibly annoying
App Stinks
This app stinks
It’s just awful
When a company tells you you’re a valued employee but gives you tools like this for your job, you know you’re not a valued employee
Logs you out
Terrible app used to be user friendly now it logs you out so when you get a call I have to summit password hourly to log I and see who’s working garbage
No email?
I used to receive email in conjunction with the phone call. Recently I have stopped receiving any email. I believe it’s coincident with this new update. I want my email back!
Confusing to use
Don’t trust it, still have to call my company to verify I have picked up the shift.
