Love the new tub
Customer service setting up the tub has been amazing. Thank you Josh, Jody and Duane.
What is going on
At least twice a week the app disconnects. Constantly have to erase and re install the app, turn off my hot tub breaker to reset it or completely re-sync the app with my wifi.
Frustrating App
When the app works, it’s great! I love being able to check on & adjust things from my phone. BUT whenever we lose power, (or sometimes just randomly, it will disconnect too) the app takes forever to reconnect to the spa! We flip the breaker, we reset the WiFi and still it can take days. Currently on day 8 of the app not working after a power outage.
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12 years of using this app
After years of non reliable connections with this app, I'm able to connect more reliably this past year 2025. It's adequate. I would prefer number for ph.
Constantly have to re-login
Wish it would have the option for no login or keep me logged in at least.
