Top notch experience
Michael in Great Falls was incredibly helpful and accommodating, we had a great experience. When they installed our tub they were highly professional and fast, and answered every question. Wonderful people and product, we are thrilled with our new tub!!!
Good-ish
I really like the quick check on pH status, and ability to run jets remotely when mixing chemicals, but given the quality of the Spa Boy sensor I would expect the app could offer more specific details than just a red, yellow, or green dot.
The data is available on the tub’s control screen, so why isn’t it passed on to the connected app?
Regardless, the hot tub itself is great.
The data is available on the tub’s control screen, so why isn’t it passed on to the connected app?
Regardless, the hot tub itself is great.
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Love the new tub
Customer service setting up the tub has been amazing. Thank you Josh, Jody and Duane.
What is going on
At least twice a week the app disconnects. Constantly have to erase and re install the app, turn off my hot tub breaker to reset it or completely re-sync the app with my wifi.
Frustrating App
When the app works, it’s great! I love being able to check on & adjust things from my phone. BUT whenever we lose power, (or sometimes just randomly, it will disconnect too) the app takes forever to reconnect to the spa! We flip the breaker, we reset the WiFi and still it can take days. Currently on day 8 of the app not working after a power outage.
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