Bad update
App no longer works on iPhone after new software upgrade. Can’t see or set temperature. Can turn on/off pumps. Can’t adjust settings. Can’t turn on/off lights. However it does work on the updated Apple Watch app.
ZZno4theWin
New version doesn’t work
The latest version sees my hot tub but it says the water was -18 degrees C. I’m guessing this is incorrect as it hasn’t dipped below 0 yet lol.
JJustbeingshaeya
First spa
We bought our first hot tub from arctic spas in St. George. Darin was our salesman and did a great job explaining how everything works and then following up with us several times to make sure things were good. I will highly recommend them to anyone that asks.
JSJake and Sandy
Updated app Botched
This app has historically worked well but the new updated software has botched the power management settings. One of my favourite features in the app was the ability to set my tubs operational and maintenance schedule to run in “off peak” (cheapest priced power) hydro windows. Since the new updated software was installed, the settings have errors which actually have the tub operating during “Peak” (most expensive priced) hydro.
It’s been more than a month since the upgrade and it’s time to get your engineers to fix this issue.
It’s been more than a month since the upgrade and it’s time to get your engineers to fix this issue.
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CCollingwood19
Electrode Sensor Issue
It’s been reported by the service tech for about a year that the app does not correctly read the water chemical levels which makes it very difficult to ensure it’s balanced. When will this be addressed?
AAppRev82
