Argus
Request for unified parent login and Notification System
1. Please introduce a single login for both the parent and student instead of requiring separate logins for different features. Having to switch between Parent ID and Student ID is inconvenient and confusing. A unified login with access to all relevant features would make the app much more user-friendly.
2. The app does not consistently send notifications for important updates, assignments, circulars, or announcements. Parents may miss important information if they do not open the app regularly. Timely push notifications should be enabled for all important updates.
Improving these two features would greatly enhance the overall user experience. Thank you.
Needs Improvement
• Notifications work intermittently, so important updates are often missed.
• Books frequently fail to load. The only workaround is to force close the app and relaunch it multiple times, which is very frustrating.
• The app hangs or freezes during regular use, disrupting the learning experience.
• Navigation is not smooth and often feels slow and unresponsive.
• The app takes longer than expected to load different sections.
• There are occasional unexpected crashes.
• Overall performance is inconsistent, making it difficult to rely on the app for daily learning.
The app has good potential, but these issues significantly impact usability. I hope the development team prioritizes performance, stability, and overall user experience in upcoming updates.
Response from developer
Dear Abhilash, Thank you for sharing your detailed feedback. We’re sorry to hear about the issues you faced with notifications, book loading, app freezing, navigation, and overall performance. Please update the app to the latest version, as we have fixed major issues and improved app stability in recent updates. If the issue continues, kindly share your registered mobile number, school name, device details, app version, and screenshots/video with us at help@lighthouse-learning.com, so our team can check and assist you.
Worst user interface
Response from developer
Dear Arjun, Thank you for sharing your detailed feedback. We understand your concern regarding separate parent and student access, as well as store and payment visibility. These controls are designed to maintain role-based access and data security, but we have noted your feedback and will share it with our product team for review. Please feel free to share any further suggestions with us at help@lighthouse-learning.com.
Tracker doesn’t work
Response from developer
Dear User, We’re sorry for the inconvenience caused. We understand your concern regarding Bus Tracking on iOS. Please update the app to the latest version, as we have fixed major issues and improved the overall experience in recent updates. If the issue still continues, kindly share your school name, student enrollment ID, device details, and screenshot/video with us at help@lighthouse-learning.com, so our team can check and assist you.
Best for Kids
Response from developer
Dear User, Thank you for your kind words and 5-star rating. We’re happy to know that the app is helpful for both kids and parents. Your feedback motivates us to keep improving and delivering a better experience.
My review for argus learning ecosystem
Response from developer
Dear User, Thank you for sharing your feedback. We’re glad to know that you find the app useful overall. We have noted your comments regarding improvements and bugs, and our team is continuously working to improve the app experience. Please keep the app updated to the latest version for the best experience.
Anonymous
Response from developer
Dear User, Thank you for your positive feedback. We’re glad to know that the recent iOS releases have been helpful and that you are now able to download worksheets. We’ll continue working to improve the app experience further.
Grt after new updte
Response from developer
Dear User, Thank you for sharing such positive feedback. We’re glad to know that you noticed the improvements in speed, design, and overall app experience after the recent updates. Your support motivates us to keep improving further.
Helpful app for students
Response from developer
Dear Vaishnavi, Thank you for your 5-star rating and kind feedback. We’re glad to know that the app is user-friendly for students and that your child enjoys using Aspire Lens. Your feedback motivates us to keep improving.
Review
Response from developer
Dear User, Thank you for your kind words and 5-star rating. We’re glad to know that the app updates have improved your experience and that videos, quizzes, and practice sheets are helping you study better. Your feedback encourages us to keep improving.
Not for anyone
Response from developer
Dear User, Thank you for sharing your feedback. The app is designed for students and parents of supported Lighthouse Learning schools, and access is based on school records. We appreciate your understanding and will continue working to improve the app experience for our users.
Vivaan t 7c
Response from developer
Dear User, Thank you for your feedback and positive rating. We’re glad to know that you find the app good. We have noted your concern regarding server stability and app refinements, and our team is continuously working to improve performance and reliability.
Good for students but it doesn’t load data
A good resource to study if book is not there
Response from developer
Dear Devansh, Thank you for your kind words and positive feedback! We’re glad to hear that our application has been helpful to you. If you have any further suggestions or feedback, please feel free to reach out to us at argus@lighthouse-learning.com
Not getting Notifications
Wonderful app for students
Not good but not bad😑
When I write the password but it shows “wrong password, click the forget password to reset the password.” I gave it 5 ⭐️because the bunny cartoon is so cute which is on the nursery students app.
Good App for learning
Not working
Response from developer
Thank you for your feedback! We're sorry the app didn't meet your expectations and for any trouble this may have caused. Please update to the latest version, as it includes fixes for device-specific stability issues. If you’re still facing problems, please share more details about your experience by emailing us at argus@lighthouse-learning.com. We’ll work on resolving it as quickly as possible!
