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اخطاء واحد
ألعبه فااشله لابعد حد كل يوم مشكله ونهجم بالجيش و يختفي ونكلم الدعم يصرفونا ولا في تجاوب مغير تسليك ويقفلون عليك الدردشه
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Response from developer
Please contact our support team and provide them with the details inside the game. They will surely help you. We hope to be satisfied with our service and might have a 5-star rating in the future.
Worst Customer Support Ever
I play game on iPad, 9 days ago there was an in game update, since then my main account will Not connect to the game server. When I download game on my iPhone , game connects to lvl 1 new game, but will Not switch to my main account. This tells me since it will connect to lvl 1 new game but Not my main account , it’s problem w the game server. It has NOTHING to do on my end! My WiFi is fine! I have other games that have updated since this games fiasco and I have NO issues connecting to my other games servers after updates. Puzzles support has me sending them irrelevant information that has nothing to do w their server problem ! Going round in circles w support asking me to send info I had already sent! I sent them my game account info and my device info, they have everything they need to fix my game , and they absolutely refuse to see what the issue is w their server l after 5 days I have no more patience left w this customer support . For the last time: Fix your server issue so my main account will connect or delete all my information, my account and my castle off the game map! 1 star only so I could write this, otherwise no stars at all. I will NEVER again download a Babil game! Support claims it’s my “RAM”; however when I download game on an iPad that has NOTHING on it it connects to lvl 1 new game but will NOT switch to my main account and will NOT connect!
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Cartoon and game
Try adding cartoon and game characters to legends of the puzzles the new level 1000omegazzzzzzzzzzzzzzzzzzzz
Worst Customer Support Ever
I play game on iPad, 8 days ago there was an in game update, since then my main account will Not connect to the game server. When I download game on my iPhone , game connects to lvl 1 new game, but will Not switch to my main account. This tells me since it will connect to lvl 1 new game but Not my main account , it’s problem w the game server. It has NOTHING to do on my end! My WiFi is fine! I have other games that have updated since this games fiasco and I have NO issues connecting to my other games servers after updates. Puzzles support has me sending them irrelevant information that has nothing to do w their server problem ! Going round in circles w support asking me to send info I had already sent! I sent them my game account info and my device info, they have everything they need to fix my game , and they absolutely refuse to see what the issue is w their server l after 5 days I have no more patience left w this customer support . For the last time: Fix your server issue so my main account will connect or delete all my information, my account and my castle off the game map! 1 star only so I could write this, otherwise no stars at all. I will NEVER again download a Babil game!
Support claims it’s my “RAM”; however when I download game on an iPad that has NOTHING on it it connects to lvl 1 new game but will NOT switch to my main account and will NOT connect!
Support claims it’s my “RAM”; however when I download game on an iPad that has NOTHING on it it connects to lvl 1 new game but will NOT switch to my main account and will NOT connect!
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Worst Customer Support Ever
I play game on iPad, 5 days ago there was an in game update, since then my main account will Not connect to the game server. When I download game on my iPhone , game connects to lvl 1 new game, but will Not switch to my main account. This tells me since it will connect to lvl 1 new game but Not my main account , it’s problem w the game server. It has NOTHING to do on my end! My WiFi is fine! I have other games that have updated since this games fiasco and I have NO issues connecting to my other games servers after updates. Puzzles support has me sending them irrelevant information that has nothing to do w their server problem ! Going round in circles w support asking me to send info I had already sent! I sent them my game account info and my device info, they have everything they need to fix my game , and they absolutely refuse to see what the issue is w their server l after 5 days I have no more patience left w this customer support . For the last time: Fix your server issue so my main account will connect or delete all my information, my account and my castle off the game map! 1 star only so I could write this, otherwise no stars at all
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Excellent potentiel
Excellent jeu, je l’adore, les graphismes sont plus sympas que d’autres du même genre. On aimerait plus d’éléments PVP, à venir?
Upgrade
Shame you don’t fix your problems can’t upgrade since your last upgrade queues are saying full. I brought the second one as well. Don’t t seem to care send ticket not very good assistant
Response from developer
We apologize for the inconvenience, please stay in contact with our support team and provide them with the details inside the game and they surely won't hesitate to help you.
Walking before running
I loved the game play at first, but the longer I played the frustrated I became, it seems to me as if the developers had a great idea but rushed its release before the game was ready. There are very few players and it only seems to be getting worse by the day. When you run into issues the support team is weak at best…I probably won’t give this developer another chance at my money.
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Bad update
Like the game, last update won’t let you upgrade buildings. Entire alliance is having issues. Developers just sending canned responses and not fixing the issues after weeks.
Company won’t delete account
This game is fun but beware. If you want to get anywhere you’ll have to spend money. Then when you’ve played and spent enough and request to have your account and information deleted they’ll tell you it takes MONTHS to do it and will require you to send in receipts of purchase among other things. I liked the game but it was not worth the hoops this company Babel Games will make you jump through.
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Unoriginal, lots of glitches
I was excited to see a new copycat game of Puzzles and Survival, and had hopes it wasn’t overrun by people dropping $100/day on it. It wasn’t yet, thankfully. It was a good game until I ran into a bunch of glitches and had a bad experience with support.
The game has always had minor glitches, but I was able to get past them. With the latest big update though I lost the ability to upgrade buildings. If you can’t upgrade buildings, you can’t advance in the game. I waited a couple of days until another update, but it still wasn’t fixed.
I raised support through the app about it and it was not a good experience. They told me to delete and reinstall the game, I did, and still had the same issue. They tried telling me that I didn’t have the latest version installed when there wasn’t an update available in the App Store - and showed screenshots to prove so. They completely ignored my messages and came back to say the team is “working on it”, but did not give me a timeline. They won’t give me a refund on what I’ve spent on the game because I’ve “already benefited from it” - I did, but no longer do because of these issues.
Between this ongoing glitch and the gaslighting support threw at me, the game has totally been ruined. I’ll never download a game by Babil ever again.
The game has always had minor glitches, but I was able to get past them. With the latest big update though I lost the ability to upgrade buildings. If you can’t upgrade buildings, you can’t advance in the game. I waited a couple of days until another update, but it still wasn’t fixed.
I raised support through the app about it and it was not a good experience. They told me to delete and reinstall the game, I did, and still had the same issue. They tried telling me that I didn’t have the latest version installed when there wasn’t an update available in the App Store - and showed screenshots to prove so. They completely ignored my messages and came back to say the team is “working on it”, but did not give me a timeline. They won’t give me a refund on what I’ve spent on the game because I’ve “already benefited from it” - I did, but no longer do because of these issues.
Between this ongoing glitch and the gaslighting support threw at me, the game has totally been ruined. I’ll never download a game by Babil ever again.
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Update just nuked it
Some fun gameplay but they just pushed an update that makes the game way more p2w. Building and upgrading your castle & support buildings now requires premium currency. Even changing your avatar has a cost. Some diamonds can be earned through gameplay but this update makes the f2p game way slower & handicapped vs paying opponents.
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Error
I can’t use my resources chest, it keep showing me error 21…..Kindly help me to resolve this issue.
Response from developer
Please contact our support team (settings > contact us) and provide them with more details so they can check and solve it ASAP! We hope to be satisfied with our service and might have a 5-star rating in the future.
Too many drops especially in long battles.
Decently fun to play but I CANNOT STAND ALL THE GAME DROPS BC ITS CONSTANT. Cant count how many times ive been dropped after a 20 min battle on here. Dont get why it hasnt been addressed yet bc i see most other reviews are just like mine. FIX THE GD DROPS!!!!!!!!!!!!!
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1-العبه توجد فيها اخطا كبيره > وكثيره > منهم حرب العرش السيرفر فقد الجيش بدون حرب > رناس خذو القصر والقصر كان بستلام تحالف ثاني بدون فوز او خساره او تقرير
٢- سو اداره عدم التجاوب >عدم اخذ الموضوع بعين الاعتبار >اربع ايام والسيرفر جيشه معلق بالقصر >تتواصل معا الدعم ما يفيدك ب اجابه واضحه !
٣- تشارك ب فعاليه وتجيب مركز و الجوايز ما تجيك !
تمت المشاركه ب فعاليتين ولم اخذ الجوايز .؟
٤- ما انصح ب العبه اخطا +قلتشات + سو اداره += تشتري حزمه بدون حزمه هذا كله بلعبه ؟ غير منطقي👎🏻
٢- سو اداره عدم التجاوب >عدم اخذ الموضوع بعين الاعتبار >اربع ايام والسيرفر جيشه معلق بالقصر >تتواصل معا الدعم ما يفيدك ب اجابه واضحه !
٣- تشارك ب فعاليه وتجيب مركز و الجوايز ما تجيك !
تمت المشاركه ب فعاليتين ولم اخذ الجوايز .؟
٤- ما انصح ب العبه اخطا +قلتشات + سو اداره += تشتري حزمه بدون حزمه هذا كله بلعبه ؟ غير منطقي👎🏻
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Restarting 20x per day sucks
Loving the game but the bugs are frustrating.
Хорошо
Добавьте русский язык. Игра отличается приятной графикой, что давно было необходимо играм такого типа.
Response from developer
Glad to hear your beautiful feedback. Rest assured; many languages will be added to our game soon. So stay tuned and check the latest updates about the game on our official discord channel at: https://discord.com/invite/N5aAKJuVQv
Great premise; very glitchy
Love the idea, but the game has a recursive code issue that won’t let me continue playing. Can’t email developers for help because I can’t access my account info. The whole screen freezes every time I open it. Would love to play the game further.
