Embarrassing App
I’ve never written a review for an app before but this app is so horrible it’s worth my time to trash it.
I can never find the info Im looking for. When is the game? Good luck. Wanna listen to a game broadcast? Not gonna happen.
I genuinely can’t believe that D1 institution would present this garbage to its fans.
What ever you paid for this app was to much. That money could’ve went to a 3 string women’s basketball players NIL.
I can never find the info Im looking for. When is the game? Good luck. Wanna listen to a game broadcast? Not gonna happen.
I genuinely can’t believe that D1 institution would present this garbage to its fans.
What ever you paid for this app was to much. That money could’ve went to a 3 string women’s basketball players NIL.
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Seriously…
Awful design and user experience. Trash it and start over.
Very poor UX, too focused on monetization - get back to the basics
The old version of the app did the basic things well but needed a facelift. The updated version looks nicer, but it’s a disaster to do the basic things.
When someone clicks the “listen” button from the app, the play audio for the app should be the first thing available with another link below to “other ways to listen.” The link shouldn’t go to a website with only radio options. The reason this is problem is bc the audio play button disappears, so there’s been games where you can’t use the app for stretches at all time bc you can’t find the play audio button.
And when you listen to the game itself, ads are often injected when you first start listening, regardless of whether Phil is live, and I’ve had multiple times where I’ve been in the middle of a sequence, and an ad drops for no reason and miss the game.
Clicking on the schedules, each game’s “real estate” is entirely too big. The user can only see 2 scores in one screen and has to scroll past ads every 3-4 games, which again highlights the failings of the design.
Star broadcast also has far too many ads. Too may times I’ve tried to toggle the views and accidentally clicked the ad, went back and the stats weren’t updating, requiring the user to close and reopen the stats. I also believe it’s caused the updates to hang/freeze and not being as close to live as they used to be bc you are overloading it.
If you’d like feedback on another version, I’m happy to help, but this version doesn’t have the user in mind and needs an overhaul. Feels like monetization was focused on and not the UX, and you’ve killed the app, IMO.
When someone clicks the “listen” button from the app, the play audio for the app should be the first thing available with another link below to “other ways to listen.” The link shouldn’t go to a website with only radio options. The reason this is problem is bc the audio play button disappears, so there’s been games where you can’t use the app for stretches at all time bc you can’t find the play audio button.
And when you listen to the game itself, ads are often injected when you first start listening, regardless of whether Phil is live, and I’ve had multiple times where I’ve been in the middle of a sequence, and an ad drops for no reason and miss the game.
Clicking on the schedules, each game’s “real estate” is entirely too big. The user can only see 2 scores in one screen and has to scroll past ads every 3-4 games, which again highlights the failings of the design.
Star broadcast also has far too many ads. Too may times I’ve tried to toggle the views and accidentally clicked the ad, went back and the stats weren’t updating, requiring the user to close and reopen the stats. I also believe it’s caused the updates to hang/freeze and not being as close to live as they used to be bc you are overloading it.
If you’d like feedback on another version, I’m happy to help, but this version doesn’t have the user in mind and needs an overhaul. Feels like monetization was focused on and not the UX, and you’ve killed the app, IMO.
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Terrible
Having to scroll to literally the bottom of the home page to even see what time a game starts is silly. And the radio option only works randomly anymore. Revert the changes because this is just BAD. Listen to the feedback, every single new review last month was a 1 star. Do better.
They ruined the app
The app used to be very user friendly. It is now terrible. I can’t even find the the broadcast to listen to the game 1/2 the time. When I do find the game I have to listen to commercial before they begin the broadcast. Y’all ruined a great app.
