Embarrassing App
I’ve never written a review for an app before but this app is so horrible it’s worth my time to trash it.
I can never find the info Im looking for. When is the game? Good luck. Wanna listen to a game broadcast? Not gonna happen.
I genuinely can’t believe that D1 institution would present this garbage to its fans.
What ever you paid for this app was to much. That money could’ve went to a 3 string women’s basketball players NIL.
I can never find the info Im looking for. When is the game? Good luck. Wanna listen to a game broadcast? Not gonna happen.
I genuinely can’t believe that D1 institution would present this garbage to its fans.
What ever you paid for this app was to much. That money could’ve went to a 3 string women’s basketball players NIL.
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Seriously…
Awful design and user experience. Trash it and start over.
Very poor UX, too focused on monetization - get back to the basics
The old version of the app did the basic things well but needed a facelift. The updated version looks nicer, but it’s a disaster to do the basic things.
When someone clicks the “listen” button from the app, the play audio for the app should be the first thing available with another link below to “other ways to listen.” The link shouldn’t go to a website with only radio options. The reason this is problem is bc the audio play button disappears, so there’s been games where you can’t use the app for stretches at all time bc you can’t find the play audio button.
And when you listen to the game itself, ads are often injected when you first start listening, regardless of whether Phil is live, and I’ve had multiple times where I’ve been in the middle of a sequence, and an ad drops for no reason and miss the game.
Clicking on the schedules, each game’s “real estate” is entirely too big. The user can only see 2 scores in one screen and has to scroll past ads every 3-4 games, which again highlights the failings of the design.
Star broadcast also has far too many ads. Too may times I’ve tried to toggle the views and accidentally clicked the ad, went back and the stats weren’t updating, requiring the user to close and reopen the stats. I also believe it’s caused the updates to hang/freeze and not being as close to live as they used to be bc you are overloading it.
If you’d like feedback on another version, I’m happy to help, but this version doesn’t have the user in mind and needs an overhaul. Feels like monetization was focused on and not the UX, and you’ve killed the app, IMO.
When someone clicks the “listen” button from the app, the play audio for the app should be the first thing available with another link below to “other ways to listen.” The link shouldn’t go to a website with only radio options. The reason this is problem is bc the audio play button disappears, so there’s been games where you can’t use the app for stretches at all time bc you can’t find the play audio button.
And when you listen to the game itself, ads are often injected when you first start listening, regardless of whether Phil is live, and I’ve had multiple times where I’ve been in the middle of a sequence, and an ad drops for no reason and miss the game.
Clicking on the schedules, each game’s “real estate” is entirely too big. The user can only see 2 scores in one screen and has to scroll past ads every 3-4 games, which again highlights the failings of the design.
Star broadcast also has far too many ads. Too may times I’ve tried to toggle the views and accidentally clicked the ad, went back and the stats weren’t updating, requiring the user to close and reopen the stats. I also believe it’s caused the updates to hang/freeze and not being as close to live as they used to be bc you are overloading it.
If you’d like feedback on another version, I’m happy to help, but this version doesn’t have the user in mind and needs an overhaul. Feels like monetization was focused on and not the UX, and you’ve killed the app, IMO.
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Terrible
Having to scroll to literally the bottom of the home page to even see what time a game starts is silly. And the radio option only works randomly anymore. Revert the changes because this is just BAD. Listen to the feedback, every single new review last month was a 1 star. Do better.
They ruined the app
The app used to be very user friendly. It is now terrible. I can’t even find the the broadcast to listen to the game 1/2 the time. When I do find the game I have to listen to commercial before they begin the broadcast. Y’all ruined a great app.
This app is terrible
This app is NOT good. Very inconsistent on weather it will let u listen to games. Listen yesterday and it was fine. Today will not work. Difficult to navigate and freezes up often. Some icons will not even work. Tapping the “Listen” button gets u nowhere. Return to the older App.
Great when it worked
I use this to listen to games when I can’t be next to the radio. This season, the availability of the games has been spotty. There’s a headphones button to listen, but frequently the actual game listing with a play button to start it is missing completely.
CHANGE THE SCHEDULE VIEW
Please reverse the order in which games appear in the schedule view. I hate scrolling down to find the latest game and passing it and having to go back. Especially terrible midseason for any sports. Just make it where you can either jump to the next upcoming game or it shows the next game at the top. If you fix this I’ll change my review
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Amateur looking font, poorly designed
The schedule doesn’t open with today’s date. Instead, it opens with the season opener so by the end of the season, you have to scroll a dozen swipes to get to the current date… Just not user-friendly. I just tried to read an article and a video ad kept popping up so I just gave up on trying to read the article. The articles are good but I end getting more information from a national sports app.
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Can’t listen to the game
When I click on the baseball game I want to listen to it just takes you to a link to download the app
The changes to app are horrible
You you use to be able to open schedule and it would align to current or next game.
Now it starts at beginning of the season and you have scroll through all the games to get to current.
Now it starts at beginning of the season and you have scroll through all the games to get to current.
Old app was at least functional
The new app will not play game commentary. It just cycles you around and constantly tells you to download the app to listen. I'm on the freaking app! Many similar complaints posted on Facebook from others users. Just give us back the old app, we could listen to games just fine with it.
Listening
I’ve listen to the app multiple times now it wants me to redownload the app I’m already using. It’s stimming me out.
Audio links are terrible
How difficult is it to have a “Listen” icon that takes you to the current game or games in progress vs telling you to download an app and when you click on that it tries to download the app that you are using. Never can just click on Listen and have it take you straight to audio on the app. Worst app I have ever used
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WWEAR
This app absolutely stinks. I have done everything possible to make it work and it just keeps taking me to the download page when I try to listen to a baseball game. Even downloaded and paid for the Hog+ app as instructed to do so. So disappointing.
Listen live not working
I’m the biggest Arkansas fan you will find but not being able to listen live to baseball games while at work has got me down hope it is up before the sec or ncaa tourney for basketball
Frustrating
Needs a total rewrite-horrible app.
Disappointing
The ability to listen to live events is basically non-existent…the previous version was much better. Just another example of how our university remain behind the times.
Do not like this app.
Want an app that works. Can’t listen to live broadcast as I used to do on the previous app. Stats are terrible , can’t follow the lineup. Big delay on stats keeping pace with the game.
AR can do better than this.
AR can do better than this.
Upcoming Games
It is very hard to see when the next MBB game is. If it is not one of the next four events overall, I have to go to the MBB schedule and scroll down through the entire season, just to see when they play next.
