Need lots of improvement in app
They should add live chat support services . They provide expired product without checking . What is this ? When it’s about to complain . We have to wait in line at WhatsApp . They need more manpower I guess . They should add complain feature in app /return option . Their maximum is out of stock that’s not main issue . When searched for specific product a lot of “out of stock “ product comes along with it . They need to add a filter for stock in and stock out products .
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FIX YOUR ORDER SYSTEM
When placing an order I get asked to verify my number for cash on delivery. But I never received the OTP because it keeps saying ‘⚠️Account already exist! You can try another number for COD or pay online.’
ডেলিভারিতে দেরি
আগে আপনাদের সার্ভিস খুবই ভালো ছিল। একদিন অর্ডার করলেই পরের দিন ওষুধ পেয়ে যেতাম। কিন্তু এখন হঠাৎ করে ডেলিভারিতে২–৩ দিন সময় লাগছে। ওষুধ তো অনেক সময় জরুরি প্রয়োজনের জন্য অর্ডার করা হয়। তাই২–৩ দিন অপেক্ষা করা অনেক গ্রাহকের জন্য কষ্টকর।
Fake and out of date products
There isn’t any date on the products, also why the hell would you sell fake products?! They don’t even accept that these are fake. Utterly disgusting! No wonder why startups in Bangladesh fail
Bad attitude and customer service
third class customer service. Even the tone of them is very very rude...very unhelpful and when asked why they took 7days to deliver something so important like medicine just casually answered they are a popular platform ,very busy with orders so the delay is unavoidable....also another time i needed to change my phone number..from steadfeast they told me arogga hads the authority to changed it but when i asked them for help they straightly refused that they cant take the hassle and it was a paid order...means if i couldn’t pick the call my 2500 tk would also be gone as they would not do anything to help
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