ARQ (formerly DolarApp) User Reviews

Customer Experience

Positive experience59.7% of reviews
Neutral1.7% of reviews
Negative experience38.6% of reviews

~ Based on 409 written reviews from the US App Store.

Is ARQ (formerly DolarApp) Safe?

ARQ (formerly DolarApp) appears safe based on user ratings. AppsHunter Safety Score for ARQ (formerly DolarApp) is 88/100.

This assessment is based on 823 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.9% of ratings point to a safe experience
0.9% of ratings suggest some concerns
13.2% of ratings point to a risky experience

~ Based on 823 App Store ratings for ARQ (formerly DolarApp).

Is ARQ (formerly DolarApp) Legit?

ARQ (formerly DolarApp) appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ARQ (formerly DolarApp) is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mala

Me la acabo de instalar y me anda todo trabado. Ni si quiera me pude crear una cuenta!!

Disappointing

After waiting six days for the funds to appear in my account, they failed to complete the transfer, and the fee charged for the unperformed service was not refunded. I returned the original currency to my bank. I wouldn't recommend this to anyone—mediocre service.

Seguridad

Esta aplicación es lo máximo fácil , ahí y segura

👍

Muy fácil de usar

Referral program SCAM

All the steps of the application were followed to win the referral reward, however it was not received. When contacting customer service, all the relevant information and evidence were given, however they wash their hands saying that the registered email does not appear and they close the case

Não consigo entrar

Não tenho mais o número do Brasil que estava cadastrado na conta, tento recuperar e nunca chega o código. Tentei criar uma conta no nome da minha esposa e a verificação de identidade dela nunca aprova. Ou seja, só agradecer por nunca ter colocado nossos investimentos em uma plataforma dessas.

OJO si te roban

Tuve la desgracia de que me robaran 500 dólares con la tarjeta local en pesos: hay algunas cuestiones de seguridad con los pagos altos que A.R.Q. no está manejando, además hacen caso omiso a datos reales que ellos mismos ven y usan información poco certera como el nombre de fantasía de una empresa para guiarse como si fuera real. Esos son hechos y después mi opinión es que te hacen perder el tiempo para parecer que están tomando cartas en el asunto pero no están haciendo nada concreto. Hay que esperar 30 días para denunciar y me vuelvan a pedir la misma información que ya me pidieron y lo hacen el doble de mala experiencia y desgastante. Absurdo realmente
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Mi nombre es Nelisa

Y estoy muy satisfecha con ARQ 🥳 ya que por mi trabajo me toca estar viajando mucho y la verdad se convirtió en mi alivio 😮‍💨

Suporte não responde tem 2 dias e eu estou com 100k preso no aplicativo

Péssima experiência!!

Péssimo serviço

Não perca seu tempo com este app, pelo menos se está no Brasil. O atendimento é péssimo e não há qualquer boa vontade para resolução de problemas. Entrei, tive problemas e saí em pouco mais de uma semana. Publicidade ótima, realidade péssima.

ARQ Dólar App

Gracias 🙏🙏

Best App for saving USD outside the US

Excellent app! Interface is great, works in dark mode! The issues card works as a credit card, support is one of the best. By far the app and the financial services they provide are top notch. Highly recommended.

Response from developer

Thank you for the kind review. We’re happy to hear ARQ has been useful for saving in USD, using the card, and getting support when needed. We really appreciate your recommendation.

Ya no quiero la aplicación, regrésenme mi dinero por favor

Por segunda vez me pidieron información soporte de mis ingresos y trabajo y llevan más de 3 meses estudiando la información, no hay forma de contáctalos y me tienen más de 200 dólares desde ese momento, regrésenme mi dinero por favor

Excellent App

My wife and I have used ARQ many times and it has always worked perfectly.

Demoras sin razón en transferencias

Llevo 10 días esperando que se acredite una transferencia. Hay otras apps mejores

Espectacular

Una app muy fácil de usar con una operación bastante sencilla

No way to get back to support on mobile

Was chatting with a support agent, they asked me to take a screenshot of the page that has been stuck for me- and there is no way to return to the support chat!!

Total design flaw

Response from developer

Hello, thank you for your comment. We want to discuss what you mentioned. Please write to us at help@arqfinance.com indicating “Review #0175” so that our team can review it with you and assist you. ARQ Team

Use Plenti instead

My payments where too slow when sending money to Colombia

Lack of clear communication, support is so bad

They are rejecting legitimate financial data as proof of income. No reason provided

Crypto deposits and support suck

Support system is ridiculous. You get stuck with one person. Crypto deposits almost never work without heavy back and forth and support is not properly trained